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“Not for teenagers” 3 of 5 stars
Review of Hotel Delta Mallorca

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Hotel Delta Mallorca
4.0 of 5 Hotel   |   Tudo s/n, 07620 Puig de Ros, Majorca, Spain   |  
Hotel amenities
Ranked #1 of 1 Hotels in Puig de Ros
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Not for teenagers”
3 of 5 stars Reviewed August 8, 2012

I have just returned, along with my two teenage children (16 and 13) from a 10 day break to the Delta Hotel.
Firstly don't even bother going if you have teenagers. The hotel is more suited to young children and families. Although the hotel boasts a nightclub, it has actually been closed for two years. The hotel is isolated, although it's a short journey into Arenal, which is very lively.
The food was ok, typical All Inclusive.......but we did a lot of queueing, and by the time you have everything on your plate and sat down, it had gone cold, and the "outdoor" dining area shown on all of the websites was nowhere to be found.
Both pools are very shaded, especially the lower pool, surrounded by very tall trees and do not get a lot of sun.
The pictures on the web pages of the lovely pool overlooking the sea, with the lovely sunbeds and parasols are actually not situated at the hotel. They are taken from the Beach Club (about 10 mins free bus journey away). It will also cost you 7.50 euros each per day to use the beach club. This gets you a sun bed, towel, brolly and one free drink. Drinks and food have to be paid for. we ate there once, ordered two salads and some fries and it came to 38 euros....no drinks!!!! However it is very beautiful and very 5 star....unlike the Delta.
Reception staff at the hotel are lovely and very helpful. Bar staff, especially the pool bar staff are awful, rude and hostile. We felt very guilty if we went to the bar a few times.
Overall I think the websites (all of them) are very misleading. I wouldn't go back even without the teenagers.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DELTAMALLORCA, Dirección at Hotel Delta Mallorca, responded to this review, August 9, 2012
Dear Susan d,

Thank you for your feedback and for taking the time to describe your impressions.

We are sorry that stay was not what you expected.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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632 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Solihull, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 7, 2012

great hotel for a lazy holiday food excellent best i have had in a all inclusive drinks excellent everything you can want and most are branded, cocktails are only a extra euro as are best whisky brandy.All drinks are served in glasses great indoors but it was a little worrying around the pool as kids were knocking them over and breaking them. hotel a little dated but very clean the staff are mostly very friendly although the bar service can be a little slow but this is down to a outdated computer system which I was told was being up dated next year. entertainment team were brilliant very friendly jenny micheal and maria thank you. Guest entertainment was basic but we found all of them very entertaining. Would not recommend if you want to go clubbing or late nights out as there is nothing outside hotel and entertainment in hotel stops at 11.30. there is a hotel disco but it is closed would be great if it could open in high season at weekends. Gardens are lovely with 3 tennis courts and crazy golf. Beach club is great and well worth a visit £7.50 euro for the day includes free bus, towel, lounger and a drink.There is a free bus into arenal of a evening last bus back 11.30 but trust me it is magalluf but without any english bars its just full of german bars. Overall excellent value for money

Room Tip: quiet rooms are over gardens and tennis courts
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DELTAMALLORCA, Dirección at Hotel Delta Mallorca, responded to this review, August 9, 2012
Dear Sue135,

Thank you for your feedback and for taking the time to describe your impressions.

We are looking forward to welcome you soon again in our hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2012

I went on holiday here from 13th to 20th July 2012 with my 2 sons (aged 6 & 8) and we had a great time. The hotel facilities are good with activities to opt into if wanted, but no pressure if not wanted. The food was great (we were all inclusive - which is well worth it). The main restaurant has a huge buffet for breakfast, lunch and dinner with masses of choice for hot meals, salads and puddings. We usually just went there for breakfast and dinner and had lunch by the pool which serves burgers, hotdogs, chips, spaghetti, cheese & ham toasties, basic salads, ice creams etc all day long. Our room was a good size with a small balcony and nice bathroom - they were kept spotless. The staff were all really friendly, especially Jenny & Michael (who ran the activities and kids' stuff mostly). Most of the guests at the hotel were families with children and the whole place felt very safe and friendly and I'd definitely go again. I did have earplugs for night time because it was a bit noisy (not in the hotel itself - actually couldn't figure out where from as no nightclubs or anything nearby). However my sons slept like logs and didn't get disturbed at all and I'm a very light sleeper, so for most people it would probably have been fine!

Room Tip: I would think a room not overlooking the driveway of the hotel might be quieter and have a prettier...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DELTAMALLORCA, Dirección at Hotel Delta Mallorca, responded to this review, August 17, 2012
Dear Rebecca,

Thank you for your feedback and for taking the time to describe your impressions.

We are looking forward to welcome you soon again in our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2012

I stayed for a week in July in this hotel-chose it because of the positive reviews.The hotel was very clean.We were on all inclusive basis-recomend it to everybody-the food was excellent,alcoholic drinks including in the package were spanish,if you want to try something branded you need to pay a small charge.The staff were very friendly as we interacted with them with some basic spanish words.The area is quiet,and this is what we were looking for.The closest beach was a rocky one,but very nice,if sandy one is needed you will need a bus ride for 15 min.
The animation team -Jenny and Manu were excellent and extremely friendly-the program starts with aqua gym,then some sport-water volley,water basket, etc,then you continue with out of the pool games -darts,spanish games etc.-I won twice and got free sangrias.In the evening there was kids disco with Jenny and Maria-my 6-years daughter quite enjoyed them,later -show for adults that was different every evening.
The pool area was very good as well-always free beds and you get clean towels for that every day.
The only think I did not like was the coffee drinks in the beginning,but later they got better.
The price for the holiday was very reasonable for a four star all inclusive holiday to Majorka.
Do not really understand people that write negative reviews!
If you are after a nice,quiet,sunny break-give it a go-you will have a lovely time.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DELTAMALLORCA, Dirección at Hotel Delta Mallorca, responded to this review, August 9, 2012
Dear Tsvetomir A,

Thank you for sharing your impressions. We are pleased that you have taken the time to report it. We are glad that you enjoyed your holiday. We appreciate your kind words and will continue working to get the customer satisfaction.

We would be happy to welcome you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2012

We stayed all inclusive for 1 week and it was great. If you were an interior designer you might say that the furniture and decor is a little dated but does it really matter?
The rooms are clean, and are cleaned efficiently every single day. Yes, if you look in a tiny corner of the bathroom you might find a cracked tile or a little hole but you will always find problems if you look for them. The shower was hot and powerful, the bathroom and towels spotless, and those are the important things for me.
The air con works fine if you keep the doors closed.
The food is of a very high standard if you remember that they are cooking for a huge number of people, and if you're willing to try something different then the food is great. They are trying to cater for everyone so don't expect it to be what you might cook at home. You might find it repetitive if you're only willing to eat grilled meat, chips, and burgers.
We spent most of the daytime at the sea club. For €7.50 you can be there all day and get a beer and towel, with a discount on food and drink after that. We were happy to pay that because a) I can't be bothered getting up at six to towel over sunbeds and b) there's no umbrellas at the hotel and I like some shade in the midday sun.
The bar is fully stocked with good beer and good measures. I spent a lot of time trying to find the moody barmen I'd read so much about but I couldn't find them. I suppose because I was trying to speak Spanish, didn't shout my order or room number, and said please and thank you. If you go on holiday and decide to take a holiday from having basic manners, then you'll get no manners back. ALL of the staff were working double shifts, constantly busy, and dealing with children running around. Cut them some slack.
We don't have kids but the kids group always seemed like they were having fun, the evening entertainment was actually fine, if you're expecting David Blaine, Celine Dion, and Michael McIntyre standards of entertainment then go to Vegas, and spend Vegas money.
I worked out that we were paying £47 per person for a nights sleep in a clean bed, cool room, fully stocked fridge, constant food, constant drinks, beautiful surroundings, tennis courts, swimming pools, and a laugh from the entertainment crew, and people have the audacity to complain!
Never trust a review when the reviewer can't even spell the word chefs.

Room Tip: Some rooms overlook the swimming pool and bar area, so maybe ask to not be in those rooms if you wan...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DELTAMALLORCA, Dirección at Hotel Delta Mallorca, responded to this review, August 9, 2012
Dear ldavidbosco,

Thank you for your funny descriptions. It´s nice that you have dedicated time to report about your impressions. When guests values our work that encourages us to improve ourselves.

We would very much appreciate to welcome you again in our hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 4, 2012 via mobile

Me and my family spent a week in the hotel. And
i dont know where the pictures from the beach come from cos the hotel is no where near the beach. It s all a scam funny thing that the hotel manager denies the fact that all the hotel pics have a beach in them. She blamed it on the travel agent.

Stayed July 2012
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DELTAMALLORCA, Dirección at Hotel Delta Mallorca, responded to this review, August 9, 2012
Thank you very much for your feedback and for your time.
We always recommend our customers to visit our website to verify the information of travel agencies off and online.
The hotel is authorized to publish as many photos it want of the rurrondings such as the rocky beachat 800 meters and the Mhares Sea Club with whom we have special conditions. I regret that your stay was not what you expected
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Puig de Ros hotels

Dewsbury, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2012

We stayed for 11 nights all inclusive and had a great break. The hotel is in a quiet area which is exactly what we were looking for. The rooms are basic but clean and as we don't go on holiday to spend it in the room they were perfect for what we needed. The air con worked perfectly fine, as mentioned previously just close the inner door and there will be no problems with it.
The animation team including Jenny and Michael really made the holiday, working tirelessly 6 days a week to keep everyone entertained. My husband really enjoyed all the water activities and Sangria games, but mostly enjoyed giving Michael a good soaking "SPLASH HIM!!!". I'm more in to relaxing with a good book and did not feel harrassed to join in with the activities as can happen at some hotels.
All the staff that work behind the bar were really pleasant, it was a little joke between my husband and I to hunt down the awful barman with the moustache. It was also a topic discussed with other holiday makers, he has become quite infamous due to tripadvisor. We tried to work out which moustached bar man it is, there are several, but none were ever anything but pleasant and professional. In fact all the staff at the hotel were very nice people who all work very hard.
I would highly reccomend this hotel if you are looking to relax and unwind, we will definately be going back.

Room Tip: Close the inner room door to help make the air con work better.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DELTAMALLORCA, Dirección at Hotel Delta Mallorca, responded to this review, August 9, 2012
Dear JamlouR,

Thank you for sharing your impressions. We are pleased that you have taken the time to report it.

We would be happy to welcome you again in the future and splash Michael again :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Delta Mallorca

Address: Tudo s/n, 07620 Puig de Ros, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Puig de Ros
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Puig de Ros
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Delta Mallorca 4*
Number of rooms: 288
Reservation Options:
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Also Known As:
Majorca Delta Hotel
Hotel Delta Mallorca Majorca/Puig De Ros

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