I must state at the outset that this is the best package holiday hotel I’ve stayed in. I get the feeling from reading both the earlier negative and favourable comments made by some guests at the hotel that you just can’t please everybody as there are those who are only happy when they are complaining.
LOCATION: Yes the coach will drop you on the main road because there is nowhere for it to turn around immediately outside the hotel. So a walk of about 100 metres is required. No big deal. This hotel is not in a tourist area with all the usual tacky tourist shops. If you want that, go to Palma Nova, it’s awful. From the hotel there are a selection of bars, restaurants and shops just a 100 metres away. My wife and I took a few leisurely walks to the centre of Palma alongside the marina which took about 45 minutes. From the end of the road there are buses to Palma approximately every 10 minutes and costs one and half euros. The hotel faces south into the bay and from the hotel room you look out over the pool then the beach. A wonderful view.
HOTEL: The reception staff were professional, polite and helpful. The selection of food was amazing. Lots of ready prepared dishes with several additional ones being cooked to order. The lady who cooked the eggs at breakfast was brilliant. She could cook half a dozen orders at once and exactly as required. (I see someone even managed to complain about her).
THE BAR: The beer on sale was Amstel, which I personally like and was 2.25 euros (£1.80) for 25cl (half a pint) Not the cheapest but reasonable. There is a small bar just outside the hotel, I think it’s called ‘The Office’ and you pass it going in and out of the hotel, which is where I had the worst pint of beer I have ever tasted, be warned.
THE ROOM: A nice large air-conditioned room with sea view and small balcony. The room has full length black-out curtains, so if you’re not an early riser the sun won’t wake you. Very large bed and flat screen TV. Nice bathroom (despite what others have said) and the shower was brilliant. We had a small problem with the wash basin but it was rectified the same day. The room was cleaned to our satisfaction, but the replenishment of the tea and coffee supplies was a little inconsistent.
SUMMARY: The holiday rep, Alex was nearly always on hand to help with any queries or local information. The hotel management here do a very good job and we certainly enjoyed our stay. Would we come again? YES. It was value for money and unless you’re a born moaner don’t be put off by earlier negative comments, you will enjoy this hotel.