We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Gorgeous Hotel, Great Location” 4 of 5 stars
Review of Hotel Nixe Palace

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hotel Nixe Palace to your Saves list
Hotel Nixe Palace
5.0 of 5 Hotel   |   Avda Joan Miro 269, 07015 Cala Major, Majorca, Spain   |  
Hotel amenities
Ranked #1 of 6 Hotels in Cala Major
New York City, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Gorgeous Hotel, Great Location”
4 of 5 stars Reviewed July 19, 2014

I am not so sure I would call it a 5 star hotel, but it is definitely close! This hotel is situated on the beach front of Cala Major which is a great location! The breakfast was good, and the service was okay overall. The pool area was not too large (had to reserve chairs prior to breakfast), but we mainly went to the beach for its gorgeous water & views. It is about a 10 minute taxi ride in to Palma which serves as a great area for restaurants, shopping & nightlife. If you are looking for a casual dinner or lunch you are also within walking distance to many small cafes and restaurants on the same block the hotel is located on. My husband and I were also recommended to go to the restaurant il paradiso by the hotel which was a 10 minute walk, and I highly recommend it to anyone visiting the area! Our room was very spacious and on the street side, so I could only imagine the wonderful views of the beachfront rooms. I felt the bed to be comfortable, amble bathroom space, and a nice little sitting area with a desk on one side of the room. Overall, I would highly recommend this hotel to anyone visiting for its location and wonderful beachfront views!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this review, July 22, 2014
Dear Guest

First of all let me thank you for choosing Hotel Santos Nixe Palace for your stay in Palma de Majorca, as well we woluld like to thank you for writing in tripadvisor.
We value our guests opinions and try to maintain a high standard of quality and service. We are pleased to hear that you had a comfortable stay here with us.
We sincerely hope to welcome you back very soon here to Hotel Santos Nixe Palace.

Best Regards

Diego Amorós
Quality department
Hotel Santos Nixe Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

457 reviews from our community

Traveler rating
    206
    154
    49
    25
    23
See reviews for
70
209
13
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
borehamwood
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 15, 2014

Great location on beach. Pleasant breakfast. Rooms were comfortable with all facilities. Only problem was the pool that was very small but hotel leaned onto a beautiful beach. High hairs were not safe for young babies and children's club very inferior but lady who ran it was lovely

Room Tip: Sea view amazing
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this review, July 16, 2014
Dear guest,

First of all let me thank you for choosing Hotel Nixe Palace as your destination in Palma de Mallorca during your stay and also for taking the time to post your comments on Tripadvisor.

We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you enjoyed again the hotel.

We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel.

We sincerely hope to welcome you back on the Nixe Palace.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014 via mobile

Last day of a 4 day stay and determined to balance out negative reviews. Trust me please,I have been to many 5 * hotels and this holds its own in comparison! Staff extremely courteous & efficient, polite but not over bearing at all... In the restaurant, Giovanna sets an extremely high example of excellent service not easily matched in any 5* hotel! Food exceptional even on half board & absolutely on par with Harvey Nick's! I personally met the General Manager this morning and his love & vision for the hotel is obvious to see and with this highly motivated management, the hotel aims to please in every way! Most snipes I can see are people skimping on room prices & booking the cheapest rooms which clearly look onto the road! They should have paid for sea views but then complain when they arrive! Silvia in the spa has got to be the very best masseuse I have ever had, resolving my stressed out knots in only 1 treatment - bliss! So I suggest ignore the negative comments & come & enjoy with an open mind! X

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this review, July 16, 2014
Dear Guest,

First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca.

I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known on Tripadvisor.
We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve.

We sincerely hope to welcome you back in the near future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
108 reviews 108 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed July 7, 2014

We have just spent a week at the Nixe, and here is my honest and humble review of the hotel..... The location of the hotel is excellent, and the check in was swift and efficient, our room was very nice and cool and the beds have to be the most comfortable I have ever slept on in my life, sooooo comfortable... This hotel is NOT a five star in my book, I would give it a 4*, but too many things in my book take it back a star.... The view in the room was spectacular, and was lovely to sit on the balcony. The pool is tiny for a hotel that size, and you are right on the beach, which is fab, but the hotel would be better to add a small amount on the bill to cover the cost of the beds, or at best give a discount to hotel guests. The annoying thing is that unless you get down to the pool by 9ish you cant get a bed, so you are forced onto the beach and made to pay £5 for a sun lounger.....

The service is not great, and at lunch time the service is disgusting.... One and half hours we waited for our salads.!!!!!!!!! One waitress runs around with a face that is so stressed and frowns at whatever one asks.... and there is clearly a problem with staff who are preparing the food.... This became increasingly frustrating... with everyone moaning..... Breakfasts are ok, nothing special, but again, service is not good, not as bad as lunch, but still not great. Reception staff, some were fantastic and very helpful, and couldn't do enough, there were two men with dark hair, who were excellent and really went above and beyond the call of duty, the others were ok.....

All in all, would I return???? yes, I probably would, as it is a great location and the beds were amazing, plus the hotel is very clean.... It is a lovely hotel, but defo not 5*

Room Tip: Do not, Do not get a room on the fourth floor!!!!!!!!!!! You are right underneath the restaurant...
See more room tips
  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this review, July 8, 2014
Dear guest,

First of all thank you very much for having chosen Hotel Nixe palace again for your stay in Palma de Major as well thank you for taking your time in writing on Tripadvisor.

I appreciate your nice comments about the hotel but we are very sorry to see that we have not coming up in your expectation about the service received at lunch & breakfast time.

Inform you that we take note about all your comments in order to improve.

We do have an international reputation for excellence and I can assure you our levels of service are very often of a very high standard. I am confident that the next visit , we will display this, and should choose to return to our property, I shall personally be pleased to ensure our utmost attention.

Your sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrexham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2014

Great location on the beach. 10 mins to Palma in car/taxi. Views are stunning and staff are very helpful. Food very good. Pool is on the small side but you have the med in front of you so plenty of water to swim in. Second visit and will definatly return.

Room Tip: Ask for sea view room with large terrace. Some rooms have smaller balcony or a "City View"...
See more room tips
  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this review, July 8, 2014
Dear guest,

First of all let me thank you for choosing Hotel Nixe Palace as your destination in Palma de Mallorca during your stay and also for taking the time to post your comments on Tripadvisor.

We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you enjoyed again the hotel.

We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel.

We sincerely hope to welcome you back on the Nixe Palace.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 1, 2014

Pros: Great hotel just steps from the beach. I wouldn't call the staff super friendly/inviting but they are very helpful nonetheless. Rooms are very nice and bathrooms are clean and modern. View from many areas of the hotel are just gorgeous and you can just walk right out onto the beach. Very nice hotel staff at the towel stand and outside bar/restaurant. Also, if trying to get to Palma, the hotel is right next to the bus stop into the city.

Cons: The neighborhood outside the hotel is not great. It seemed safe and there was a decent small market and a couple small shops and restaurants but nothing as charming as the rest of the island. We ended up going into Palma every night by bus or taxi as it's relatively close by.

One watchout - the hotel staff recommended a restaurant nearby called Il Paradiso but didn't mention that it's fairly pricey (~$100 US Dollars/person without wine/alcohol). The reviews look great but might catch people by surprise.

Room Tip: It probably does pay to get the rooms with a view of the sea. It's just beautiful.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this review, July 8, 2014
Dear Guest,

First of all thank you very much for reservation in the Nixe Palace for your stay in Palma de Majorca.

I would like to thank you for your kind words about the Nixe Palace. It is nice to see that you enjoyed your stay with us and that you made your feelings known on Tripadvisor.
We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve.

We sincerely hope to welcome you back in the near future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2014

My husband had a business meeting in Mallorca, and we wanted to stay at a hotel near/on the beach rather than in town. We chose the Nixe palace after reading reviews, and it was a great decision. The hotel staff went out of its way to accommodate us and our English, and when the airlines lost my luggage, the desk folks offered to stay in contact with the airlines until my suitcase was delivered (they even had a note at the front desk so all shift staff would be aware).
Our room was lovely. Bed was one of the most comfortable hotel beds I've ever slept on. Our daughter had a roll away, and she was also very impressed with the quality of it. As others have written, definitely spend the extra money to have a room on the ocean with a balcony. The sea views are spectacular.
The (public) beach is adjacent to the hotel, and between that and the hotel pool and various decks, there was always room for sun bathing.
It is a 10 minute cab ride into the city center, where there is ample shopping and touring, and there are plenty of restaurants.
I have nothing but praise for the Nixe Palace.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego A, Director de Recepción at Hotel Nixe Palace, responded to this review, June 28, 2014
Dear guest,

First of all let me thank you for choosing Hotel Santos Nixe Palace as your destination in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor.
We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you enjoyed the view from your room.
We are known for our breakfast and service thank you for commenting on them.
We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel.
We sincerely hope to welcome you back on the Nixe Palace.

Kind Regards,

Best regards,

Diego Amorós
Quality department
Hotel Santos Nixe Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Nixe Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Nixe Palace

Address: Avda Joan Miro 269, 07015 Cala Major, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Cala Major
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Cala Major
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Nixe Palace 5*
Number of rooms: 133
Official Description (provided by the hotel):
Located front row from the beach and very close to the heart of Palma, in Hotel Nixe Palace guests can enjoy can enjoy the cultural, commercial, sporting and maritime atmosphere of the city. In our hotel you can choose from a broad selection of possibilities, whatever adjusts better to your needs. All of this is complemented by the exquisite personalized treatment that will make your stay here an unforgettable moment. Luxury is not limited to just the views, its rooms offer the latest technology. Whether you want to work, rest or practice sport, the Hotel Nixe Palace offers all the commodities and installations needed, even to be able to do it all. Also we have at your disposal a combination of dreamy interior and exterior areas in which to hold meetings, weddings, made to measure celebrations which will impress even your most demanding guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Priceline, Venere, Escapio, TripOnline SA, Travelocity, Despegar.com, Odigeo and Tingo so you can book your Hotel Nixe Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nixe Palace Hotel
Hotel Nixe Palace Majorca/Cala Major, Spain

Owners: What's your side of the story?

If you own or manage Hotel Nixe Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.