My wife and I have just returned from a highly enjoyable 21 night holiday at The Long Beach Resort .We have both travelled extensively and have high ideals where we spend our time abroad,therefore having read some of the reviews on trip advisor being of a critical nature ,I wondered if we had made the right choice.I communicated with the hotel before leaving the U K and received a swift response that they had noted my request's .On arriving at the Resort my fears disappeared immediately as we walked into the open,spacious lobby,to be met with courteous ,smiling faces of the reception staff,and as we had been allocated a room ,as I had requested,and we were both highly pleased.I had noted criticism regarding the food served here,well I can assure you that when it comes to food ,I'm an absolute stickler,and during my three weeks ,only on one occasion did I have to return food which I did not consider hot enough (temperature wise),this was addressed immediately and never occurred again.I noted that many of the guests had a habit of taking starter,mains and desert to their table ,and it would allow the main course to be too cool for my preference .I have always made a point when in Sri Lanka ( we have stayed at other hotels on the island )to find the head chef and let him know of my love of the local cuisine ,Mr P L S Chandana did not disappoint ,he conjured up dishes that were an absolute delight,totally authentic,local food ,my mouth salivates just thinking of the tempered fish ,and curries he conjured up ,absolutely top class ! So our dining experience ,we could not fault,in fact the friends we made on this holiday were of the same opinion as I ,that the reviews were not of this hotel (there are two others adjoining ,which we did not use ,although the all inclusive option allowed us to do so if we wished).The Ala Carte restaurant was very smart and air conditioned ,but we found ourselves opting to use the main restaurant.Talking about the all inclusive package,the lion beer ( 4-8%) was very moreish ,the quality of the spirits again first class and don't be affaid of the ice,it is perfectly safe,and we particularly enjoyed the air conditioned lounge adjoining the bar,as we do enjoy a dress code and which would be very difficult sitting in the temperature at night of 30c+.So we were highly pleased on the food and drink side !! The location has to be one ,if not the best on the south coast ,stunning ,made highly enjoyable by the excellent attention by the staff led by Wandu ,the lifeguard.The whole experience was superb ,a brand new block and huge pool is opening in April ,so all I will say is don't miss out on this hotel and its beautiful staff,always courteous ,smiling ,from the gardeners ,security men ,cleaners ,room boys ,it was an absolute joy to spend our time with you and it will be revisited very soon ,thanks again for making two people very happy !! And finally a thanks to Mercury Direct who from initial inquiry to completion were also first class .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.