All booked and ready to go when Rad28's review appeared, that caused a little concern, but need we have worried, NO!
The hotel does certainly need some refurbishment, (which the general manager advised me would be going next year) but it is only a question of cosmetic's, nothing major is required. Let me state now that the hotel is not dirty in any way shape or form, it is cleaned to within an inch of its life all day and every day. They even sweep the lawns!
The food is exceptional, but what makes this place special is, as Ambidextrous so rightly says, is the staff. All the staff, I thought the "treatment" we received in both Goa and Kerala earlier this year could not be bettered, but it was here. If you have a problem, it is sorted in 5 minutes.
Because of this outstanding service the whole place takes on a totally relaxed atmosphere which just adds to the overall experience.
Being a fairly small, (50 room) establishment, it never feels crowded and whilst there, there were not many "permanent" residents, maybe 10 maximum at any one time, with several tour parties passing through and mainly staying just one or maybe two nights.
It was our first Sri Lanka vacation, and it did not disappoint, in any way. We have never met such genuinely friendly people, who always have a smile for you.
The island is described paradise, and we did venture out to see if this was true, it is!
However when booking or organising excursions be careful as you can easily spend a lot more than you need to. There is a company that work in conjunction with Mercury Direct, and they collect you from and return to the airport, and good they are, but their trips are more than double that which can be taken by the "locals".
The "locals" comprise of two main players, Sydney and Caesar, Sydney is allowed to enter the hotel and tout for trade, but Caesar is not and has to operate from the beach. Day one we met them both and gathered information, and decided to give them both a shot. Going to Colombo and Galle with Caesar, and doing the Kandy, two day jaunt with Sydney. We got this wrong, as we later found out that for an extra £25 we could have had a far better hotel in Kandy, and seen more of the island had we gone with Caesar. Caesar is a very personable, likeable, polite and courteous young man, and we consider it a privilege to have met him, HAIL CEASER!!
There is also Percy, a new kid on the block, recently returning to Sri Lanka from being a chef in France and Germany. He also is very nice chap and we travelled to Negombo with him a couple of times by tuck-tuck, which is as far as one wants to go in one of these contraptions. He also introduced us to what he described as his uncles establishment, Club Restaurant which is ten minutes walk away either by beach or by road, and is an absolute delight. A beach bar with good food and good vibrations, usually just frequented by the local's.
So there you are a great trip, with only one very minor niggle, put a kettle with coffee/tea in the rooms (which with only 50 rooms is a very minor expenditure) and then you have nirvana.
Highly, very, very highly recommended.
As there seems to be very little noise going on after 10pm any room should be ok, but we consider th...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.