I choose 5-star hotels from my vacations but you have to know that Andros is not Mykonos, so you have to be careful in choosing a proper 3-star of 4-star hotel. And you have to define what you are anticipating from a hotel during your holidays on an island in summer when you usually are out.
This is an old hotel, and has been probably abandoned by its owners. The rooms (at least at the part of the hotel I stayed) are very small, old and smelly. I tried to avoid touching things around! The bed was acceptable and it was clean. A 5 min daily cleaning (this is my estimation) does not take away the smell.
I stayed a couple of nights in a double room for 100 Euros/night, which was unacceptable by my standards for the quality of the room. There was an old television set (very very small!) on top an empty fridge (nothing like a minibar). The bathroom was tiny, old and smelly. The door handles, the plugs and everything was in an awful situation.
I also stayd 5 nights in one of the suites for 240 Euros/night. This was much larger than the room and the bathroom also larger, the balcony large. Less smelly, but there was also the same negligence for everything. The cleaning service just cleaned the toilet and changed the towels and sheets, nothing more. I guess the pure lady had to "clean" the whole hotel alone in one shift, which is much what I call "the hotel has been abondended by its owners".
The door handles pretty old and rusty, the curtains and curtain hangers awful and cheap even in the suite, the plugs old, cheap and dirty. The bathroom was not dirty but I could not call it clean also. Evertyhing cheep, hastily installed and neglected.
There was a petrified snail stuck at the ceiling which made a nice decor. I guess this was nothing the owners would care about. There were holes in the wall from (unsuccesful) attempts to install th new curtain holders (cheap ones). The suite certainly did not worth its money, much like the double room earlier.
I could see there were some newly built rooms at the west side of the pool, maybe these rooms were better than the old ones I stayed.
The breakfast was a disaster. The 3rd day we refused to pay for it and asked the reception to take it out of our rate for the remainind days because it was just unacceptable. The tables had just a white cloth on, you had to serve yourself with everything, coffee (from an awful machine that made one kind of coffee only, I did not dare to taste it), water (from two rusty jars, that could be easily considered unsanitary, I only served myself once). There was a big *plastic* bowl wih yoghurt. How expensive could a nice clay or glass bowl be? Gooda and ham slices, like the supermarket-type ones, why not a variety of some local cheeses. No milk. A variety of juices (never tried them, I doubt they were naturally fresh squeezed). The croissants were surprisly good, but what were croissants doing in a traditional Greek island hotel? There was a pie ("bougatsa") which was also good, but again unsuitable for an island with so many localities that could be cheaper and add a local touch. There were fried eggs with bacon the one day and scrambled eggs the other day. Nothing else could be asked for and served. We asked for fried eggs when there were the scrambled ones, but the reply was that this was not possible. Would it be so hard for the hotel's kitchen to prepare (and charge extra) some fried eggs?
We had dinner once at the restaurant (the same balcony where breakfast was served). The service was moderate (I wouldn't expect more in Andros), the menu was promissing but the dishes dissapointing, tasteless to say the least.
The bar at the lobby in the evening (balcony again) was better. The service was much better and the variety the same.
The hotel surroundings were abandoned. Such a pitty. The view was perfect to the sea, but some green grass and cleaning the space from the dead plants would much help. Negligence again. "The owners abandoded the hotel"; they just support it at minimum cost and seat back to receive any money. Quite sad situation for such a nice location. The hotel could be turned to 5-star if they spent some money and improved the service.
A positive thing was the pool, which is medium sized but quite deep (there is a separate part for children which is about 50cm deep). Although the pool was one of the things that made me choose this hotel, I couldn't use it much, because it opened at 10am in the morning (so much for an early morning swim) and closed at 8pm. And "closed" meant that there were two ropes around it and you could not enter. I don't understand what a pool is good for when it opens at 10am and when you are on an island with beaches. It would be useful only if used it early in the morning, before breakfast for sure, since later in the morning you will probably leave for the beaches. The personnel at the pool was friendly and professional. There was a lifeguard which I saw the parents liked very much for watching their children.
There was also a kind-of private beach, which was very small, not bad, but nothing compared to the other island's beaches, which is why you visit Andros anyway. Even with a 5min drive you are at St.Peter's beach or Gold Beach, which are much better. I used the beach only the first day I arrived. The beach was my 2nd reason for choosing this hotel, but this proved wrong also.
There was free internet in the lobby and the restaurant, but not at the pool. I don't know how the achieved this, because the two place are close.
In general the two reasons I chose this hotel was the pool and the private beach, both of which were not correct, because when you travel to a Greek island you are going for the beaches, not a pool opening at 10am and not just one small private beach. You certainly need a car in Andros. If you plan to stay inside the hotel throughout your stay then the hotel pool and beach could be useful.
I cannot undestand the other people's positive comments for this hotel. They may had stayed at the newer rooms I say, or their standards could be low. I don't know the price they paid through their agent.
During my stay I saw other hotels, which did not have a private beach, but were newer and looked more taken care off at least from the outside. I will try these ones the next time I visit Andros which by the way is a beautiful island with many isolated beaches (you need to rent a 4x4 car).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.