Arrived at Homere Hotel on the 5th of May where we were greeted with a welcome drink.We checked in which was speedy then shown to our room which was a good size,nice and clean. We then went for lunch which was ok...It wasn't till the afternoon that we realised that the only drinks on the all inclusive were beer,wine and soft drinks,neither me or my mum drink wine or beer!!.We lounged by the pool which was very nice,lovely and clean and was regularly checked for cleanliness..The sun loungers were very uncomfortable and we noticed that some of the guests had mattresses,these had to be paid for!..Beach towels are not supplied and you have to pay a fee which was non returnable. Ok,this is a 3* plus hotel so sometimes you dont get beach towels so we had to use our room towels as we didnt have any!...We learnt that we were the first English guests to stay in this hotel so maybe things will change a little for future guests but we all had to complain about the all inclusive drinks and the lack of snacks during the day(not good when you have children!!!)..Our rep was kind enough to arrange a meeting for all of us about this,it appears that Thomas Cook have miss sold this holiday saying it was all inclusive when it clearly was not. We were given the choice to change hotels and had to find our own way by taxi to go see another hotel at extra cost!! The owner of the Hotel was as accommodating as he could be and offered us cocktails(2 for the price of one)..and free mattresses but its principal and i thought this not good enough...
The hotel itself is really nice,the staff are pleasant ..it has a lovely indoor pool and gorgeous flowers all over the place..Entertainment was thin on the ground but the animation team did their best...There is a outside snack bar,a beach snack bar with changing facilities, a good sized stage which i imagine will host the entertainment at a later date but none of these were open...Regardless of all this we had a lovely time but mainly due to the lovely guests we met,mainly English but other nationalities too,who were real lovely...I do hope the management sort these issues ...P'S....Ladies remember to take a hair dryer as this has to be paid for too!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA and Odigeo so you can book your Homere Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Homere Hotel Aghir
- Homere Hotel Djerba Island, Tunisia