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“5 Star Excellence” 5 of 5 stars
Review of Renaissance Koh Samui Resort & Spa

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Renaissance Koh Samui Resort & Spa
5.0 of 5 Resort   |   208/1 Moo 4, Lamai Beach, Maret, Ko Samui 84310, Thailand   |  
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Ranked #8 of 51 Hotels in Lamai Beach
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“5 Star Excellence”
5 of 5 stars Reviewed January 27, 2014

The Renaissance Marriott Koh Samui was excellent and beyond our expectations in every way. The staff provided the best hotel service we have ever experienced in our 25 years of 5 star travel. The resort villas were luxuriously finished and the private pools were the icing on the cake. The restaurants provided a great spread of traditional and European cuisine and the buffet breakfast was far better than other asian hotels we have recently visited. One tip is definitely do the beach seafood and cocktail might which is one if their activities and utilise the reasonably priced hotel transport. Magnificent in every way!!!!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killian D, General Manager at Renaissance Koh Samui Resort & Spa, responded to this review, February 3, 2014
Dear SamD3030 -

Thank you very much for sharing your wonderful feedback on your recent stay with the TripAdvisor community.

I am very happy to read that we have exceeded your expectations and that we were able to make your island getaway a most memorable one. Indeed our breakfast buffet has evovlved into an exciting start of the day and I am pleased to know that you also enjoyed our other culiary offerings such as Thai seafood at tawaNN and the Beach BBQ.

Indeed, one of the best ways to explore the island is a customized island tour by one of our Navigators, tailored to your preferences and packed with indigenous discoveries. We offer the same with a private driver in one of our SUV's at only THB 1800 NET per 3 hours per car and the feedback we have received so far is very positive as you can explore the island at your own pace rather than joining a group of tourists.

Thank you once more and we sincerely hope that you will come back to stay with us. Please let me know whenever I may be of assistance.

Sawadee Krub,

Killian Donoghue.
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777 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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English first
Sofia, Bulgaria
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2014

We stayed at the Renaissance for a week this January and we are very pleased with the resort. The impeccable service and attention started with a couple of e-mails that I exchanged with the hotel management before we arrived. They treat you unbelievably well and the staff are generally very happy and attentive like nowhere else I have been. My highlights:
1. Amazing tropical garden and birds around the resort.
2. Very calm atmosphere and no crowd - you feel like you are in a private resort even on the beach.
3. Large and cozy villas with huge outdoor space, very high ceilings and the only thing you hear are the birds in the gardens.
4. Incredible food in all dining venues at very decent prices and excellent service.
5. Calm waters in the bay of Lamai.
6. Very pleasant spa and beach massage offers with view of the ocean.
Generally a very beautiful and romantic place and we can't wait to go back there for a longer stay. The only thing the resort needs is some renovation although it is perfect as it is and the slightly dated setting gives it a more natural and down to earth feeling.

Room Tip: Get a garden pool villa
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killian D, General Manager at Renaissance Koh Samui Resort & Spa, responded to this review, February 3, 2014
Dear Borislav S -

Greetings to Sofia and thank you for your kind feedback!

We are very happy that you enjoyed your holiday getaway to Koh Samui with us and that you appreciated the relaxing and calming atmosphere of our Pool Villas and the tropical gardens.

I am especially proud of your comment in regards to our culinary offerings as it shows us that the menu changes Chef Tor and Didier had executed from October to December are well received by our guests.

We will continue to upgrade the resort which includes the newly renovated Banana Leaf restaurant and will be followed by upgrades of our villas, the Deluxe Rooms, Lobby as well as tawaNN restaurant to ensure that all areas of the resort remain in sharp condition.

Thank you again and we hope to welcome you back soon!

Killian Donoghue.
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Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 25, 2014

Good food, nice beach, very friendly staff!! Good entertainment programme, nice pool, everything perfect!
Newspaper everyday, food changes, live cooking shows, beach parties, very clean, good candies at reception

Room Tip: Very nice the pool villas
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killian D, General Manager at Renaissance Koh Samui Resort & Spa, responded to this review, February 3, 2014
Dear Buchares -

Greetings from the Renaissance Koh Samui! Thank you for your wonderful review. Its a pleasure to read your comments showing us that you simply enjoyed your vacation with us...

I am especially happy to read that you loved the entertainment by the beach - I am assuming during the weekly Beach BBQ and completely aree with you: The coconut candies at the reception are divine!

We hope that you will come back to visit soon and send our best regards,

Killian Donoghue.
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Stuttgart, Germany
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 24, 2014

We've traveled to Thailand many times before and this was our first visit to Koh Samui. The resort is away from the center of things which can be a plus and minus. Getting into town was a challenge since the hotel's shuttle only ran twice daily. The resort is not directly on the main street, therefore taxis do not pass by and it's a bit of a hike in the heat down the dirt road. The included breakfast buffet was amazing! Every dish imaginable, all delicious!! Staff was very friendly. We stayed in one of the bungalows with a private pool which was beautiful and spacious. The beachside pool is gorgeous with incredible views.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killian D, General Manager at Renaissance Koh Samui Resort & Spa, responded to this review, February 3, 2014
Dear mehim2cutedogs -

Greetings from Koh Samui and thank you for taking the time to post your feedback here on TripAdvisor!

We are very pleased to hear that you loved your villa, our breakfast as well as the pool and not to forget the service of our team.

You are correct in regards to the location: The Renaissance is located a 7 minutes drive from Lamai and 15 minutes from Chaweng. Both towns are easily accessible by either motorbike, hotel car, complimentary hotel shuttle that runs twice daily or public taxi (or indeed a pick up that passes by at the main road, which is 5-6 walking minutes away). Most of our guests enjoy the location, at the quiet beach of Laem Nan (next to Lamai beach) which is away from the hustle and bussle of Chaweng and Lamai while being close to nightlife and shopping.

Thank you again and we hope to be able to welcome you back one day!

Herzliche Gruesse nach Stuttgart,

Killian Donoghue
General Manager
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Hong Kong, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2014

Great resort, friendly staff, very nice accommodations. On-site spa was very nice, in an out-door garden area. Awesome breakfast spread. Friendly and helpful staff. However, internet somewhat slow. Villas are great - but not enormously spacious

Room Tip: Hotel provided car service comparable to local taxi service for airport and elsewhere. Slight premiu...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killian D, General Manager at Renaissance Koh Samui Resort & Spa, responded to this review, January 22, 2014
Dear MRJLOLO -

Greetings from sunny Koh Samui and thank you very much for taking the time to post a review sharing your experiences.

I am very happy to learn that you loved our villas (they are 130sqm inclusive of outdoor private terrace space with a small pool), the service of our team as well as the Quan Spa.

We have taken up your comment in regards to the Internet speed. We actually provide one of the highest speeds on the island but are checking whether there was a "bottle neck" during your stay. I am happy to let you know that we will also upgrade our speed by another 50% within the first quarter of 2014.

We hope that we will have the chance to welcome you back one day as Hong Kong is so close with daily flight connections directly to Koh Samui.

Until then, I remain with best personal regards,

Killian Donoghue.
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White Plains, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2014

This is the first time that our whole family travel to Thailand together. It is the first trip for our son in law and 18 month old grandson. Six of us plus our grandson stayed in two beachfront cottages which are very spacious and beautiful. We enjoyed our private jet-pool and outdoor shower, our grandson was fascinated and delighted when he discovered how to turn the jet on and off. The complimentary breakfast was great with variety of food and beverages. The staffs were very attentive and chef Tod came out and greet us and asked if there were any thing else he can cook for us. We enjoyed the pool and quiet private beach with shallow and calm water which is very good for young children. We enjoyed our New Year eve dinner at Tawann restaurant, the view from the restaurant at sunset was very beautiful and romantic and the foods were delicious. All of the staffs are very polite and helpful, they all greet us with respect as we walked pass them. We would highly recommend this resort to our friend.

Room Tip: Beach front villa was the best
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killian D, General Manager at Renaissance Koh Samui Resort & Spa, responded to this review, January 22, 2014
Dear Palfam2013 -

Greetings from tropical Koh Samui! Thank you very much for recommending the Renaissance.

I am truly happy to read how much you enjoyed your family vacation in our beachfront pool villas as well as the culinary offerings. Indeed we received many positive comments about the New Year's Eve dinner by the beach and I am pleased to know that you also enjoyed our breakfast and the Thai saefood selection with views of Lamai Bay at our signature restaurant tawaNN. I will certainly share your feedback with Chef Tor.

We hope that you will not wait too long to return to Koh Samui. Please let me know if I may be of assistance with future arrangements via killian.donoghue@renaissancehotels.com.

With best personal regards,

Killian Donoghue.
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Melbourne, Australia
1 review
5 of 5 stars Reviewed January 18, 2014

We stayed here on the 1st four days of our 16 day honeymoon and wow did Renaissance set a bench mark. Our other hotels we stayed at for the remainder of the honeymoon could not even compare. Breath taking scenery, the nicest possible staff that accommodate to your every need, the best buffet breakfast we have ever had, beautiful pool and recreational area, and a room that you don't want to leave. Everything you could possibly wish for in honeymoon or even family get away. Special mention to Woody who greeted us daily made us feel very special and made our stay there even more pleasurable.

Room Tip: All villa's are the same however the beach view ones would be ideal.
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killian D, General Manager at Renaissance Koh Samui Resort & Spa, responded to this review, January 22, 2014
Dear Erhan A -

Greetings to Melbourne and I hope that you arrived safely back home after your honyemoon. Thank you for taking the time to share your experience on this forum.

We are very happy to hear how much you enjoyed your stay in one of our private pool villas as well as the breakfast and the caring service of our team. I will make sure your compliment reaches Woody who is a true star in our team.

We hope to see you again soon! Sawadee Krub,

Killian Donoghue.
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Additional Information about Renaissance Koh Samui Resort & Spa

Address: 208/1 Moo 4, Lamai Beach, Maret, Ko Samui 84310, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Lamai Beach
#3 Top resorts Hotel in Lamai Beach
#4 On the Beach Hotel in Lamai Beach
#5 Luxury Hotel in Lamai Beach
#5 Spa Hotel in Lamai Beach
#8 Family Hotel in Lamai Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Koh Samui Resort & Spa 5*
Number of rooms: 78
Official Description (provided by the hotel):
Renaissance Koh Samui Resort & Spa is the perfect place for a vacation getaway, destination wedding or executive retreat where you can escape to your own seaside villa with private pool, blending the luxury of the world's best spa resort with the intimacy of a secluded island village. ... more   less 
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Also Known As:
Renaissance Koh Samui Hotel Lamai Beach
Renaissance Koh Samui Resort And Spa
Koh Samui Renaissance
Renaissance Koh Samui Resort & Spa Ko Samui/Lamai Beach

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