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“Avoid this hotel” 1 of 5 stars
Review of Marina Beach Resort

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Marina Beach Resort
3.0 of 5 Resort   |   124/169 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand   |  
Hotel amenities
Ranked #30 of 52 Hotels in Lamai Beach
Banff, Canada
1 review
5 helpful votes 5 helpful votes
“Avoid this hotel”
1 of 5 stars Reviewed November 18, 2013

From the moment we started checking in, the two front desk staff acted suspicious. The lady would only allow us to pay cash on arrival, requested us to sign a blank invoice (including passport number) and could not explain what it was for. After I paid cash, they were quick to show us the room. I requested a receipt which was ignored until I asked again. The two staff spoke to each other in Thai and she filled out another sheet in the invoice book (not the one I signed).

The man led us to our bungalow- showed us around the room and then stopped at the safe in the closet. Asked me to put in a code as he stood there watching. I refused and he tried asking again. Finally left the room when he realized I wasn't going to use the safe in front of him. The beach bar at the end of the bungalows closed early, yet the three staff remained sitting in the dark talking to someone on their walkie talkies as we were on the beach for another three hours (confirms suspicions of previous review).

We had an uneasy feeling about the hotel and read the other review on this website. We carried all valuables with us for a day and decided to check out two days early. I would strongly recommend avoiding this hotel.

Stayed November 2013, traveled as a couple
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43 reviews from our community

Traveler rating
    9
    23
    7
    0
    4
See reviews for
6
21
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Any
English first
Melbourne, Victoria, Australia
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 3, 2013

I stayed here with a group of friends in late March 2013. They rooms were neat, the bed large but very hard. Hard beds suit some but not others. The bathrooms were a bit of a disappointment. A shower screen would have been nice and it’s not nice to have a toilet with a shower. The WiFi was very slow in the rooms but reliable and fast when on the balcony. Considering the price, location (right on the beach) and they quality of the accommodation I would definitely recommend others stay here.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2013 via mobile

Nice rooms, cleaned everyday, good little beach bar to drink at. Net cafe at the entrance organized activities had excellent service and gave great deals. Great value for money. I like hard beds so this wasn't a problem for me at all, others may not like it.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 27, 2013 via mobile

now, we mainly booked this hotel as we see it close to beach and have pool, well, dont be fooled, the pool is from next door neigboor marina villa, and of course you cant use it.. upon arrival, we had to pay via credit card which is extra 2.5% charge as we didnt had cash with us, but thats not hotels problem.. we rented the bungalow, my advice, avoid bungalows, their outdated, air condition is old, working but not as it should, tv is old, the furniture needs to be renovated and tgh only plus, the beach is less than 30m away from you.. we had a chance to visit the appartments, and they looked slightly better with balcony view to the sea and marina villa pool.. the staff looked friendly the times we asked them for anything, wifi works..
overall rating is ok, but theres better options for the same amount

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 2, 2013 via mobile

Great bungalows right next to the beach. Rooms all have balcony and are well maintained. Right next to the walking street. Motorbikes can be parked just a few meters from the bungalows. Family friendly, no russians.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 1, 2013

The room is decent for the price, clean bed and bathroom. We stay in a standard room with no beach view, but rooftop views. We do not recommend to use laundry service, which is done by third party, we got our laundry back with yellow stains and a dirty t-shirt. The hotel paid for the damages though. There is additional charge if pay with creditcards.

Room Tip: Lamai beach is very quiet at night, compare to Chaweng beach.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bangkok, Thailand
Top Contributor
57 reviews 57 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 4, 2012

We spent 2 weeks at this Resort in a nice and tidy bungalow close to the beach. The bungalows have everything you need and WIFI works well, too. It's clean and quiet, the beach is in front of the door and in the evening you can walk to Restaurants and Bars easily, the location is TOP.

The only thing I can criticize is the very hard bed, otherwise I would have excellent, considering the price you pay. Staff is very friendly and there when you need them, parking available as well.

When going back to Samui, will stay there for sure again.

Room Tip: Ask for a bungalow close to the beach
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marina Beach Resort

Address: 124/169 Moo 3, Lamai Beach, Maret, Ko Samui 84310, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Maret > Lamai Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#2 Best Value Hotel in Lamai Beach
#13 Top resorts Hotel in Lamai Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Marina Beach Resort 3*
Number of rooms: 50
Reservation Options:
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Also Known As:
Marina Beach Resort Ko Samui/Lamai Beach

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