Wow! This hotel is an extra special place which I know I WILL return to at some point. As holidays ALWAYS do, the holiday went really quickly, but this time I REALLY DIDN'T WANT TO GO. As the taxi progressed up the drive to take me back to rainy blighty I didn't want to leave. And it wasn't just the Crete soothing sunshine, or the fact that IT WAS ACTUALLY raining in the UK, but the fact that just about (I will outline my moans as usual but really they are far and between) everything in this hotel is perfect. The staff work hard to make your holiday the best it can be, particularly the reception and bar staff. I have never stayed in such a superb hotel and I have stayed in quite a few ... so this really IS REALLY praise to the hotel.
I was originally booked into to another hotel, but on arrival was moved to the Cavo Spada. And as you drive up, you are greeted with a deluxe hotel. However, there is deluxe AND deluxe and this IS DELUXE as when you walk out onto the decking and stand looking out over the vast pool, stunning pool bar and the beautiful beach you know you ARE clearly in heaven.
The rooms are well equipped and very clean and there is a fully-stocked minibar. I was also impressed by the clear recording of what has been taken from the minibar by hotel staff. Everyday I was left a card with a list of items used and this means you can check anything you are unsure about with reception before your day of departure.
As for the restaurants, I have good and bad points to make: you can choose from the buffet or the Italian Restaurant, and being an Italian fan the Italian Restaurant was my first choice. You need to book 24 hours ahead, but the food was fantastic. The food is included in the 'all inclusive' deal (I must talk about that before I finish!) but drinks are extra. You get four courses, and what I loved most is that you can see it being cooked in front of you. I am unsure about the buffet to be honest; I guess my problem is I am not a breakfast fan. So, for the first few days I picked around with the breakfast, but then I saw the chef making pancakes and i was much happier. I know when people or the hotel reads this, they probably think I am being rather picky, but I think my other problem was that there was not much variation in the menu and that can become quite boring. To compensate this, I ate at a lovely taverna just outside the hotel one night and visited Chania town on aother occasion. One other point to make about the food, was one morning I had a very early start for an excursion and I ordered an early breakfast. I appreciate that it was too early for the buffet restaurant and 'early breakfast' was organised but I would have preferred the opportunity to have some fresh fruit included instead of fresh salads and meat!
The BEST part to this hotel is the pool bar! It is well designed, and as I write this I am looking out as rain drops pouring down my window, wanting to be back there. It was a ritual to have a Coffee at the bar before the sunbathing began and the staff were great, they remembered ya face really quickly so you didn't constantly need to get your all inclusive card out every time.
The other facility by the pool, the snack bar, was rather confusing. I wanted to eat by the pool at this snackbar rather than head up to the main buffet restaurant but it seemed you could only do this if you had contacted reception the day before. Lack of clear information, like this, was one aspect to the hotel that needs work. I experienced thesame problem one day when I had lost a pair of sunglasses (annoying on holiday!) and I asked at the pool bar, reception desk and the pool manager, with no luck. It was only after breakfast the next day I realised I had them at lunch the previous afternoon so I asked in the restaurant and they had been found to my relief. It would have been helpful if this information could have been passed onto reception earlier.
Whilst there is nothing much that was a disapointment, the spa distinctly was. It is beautiful, but I think it needs some work. The use of the sauna and steamroom is not included in the all inclusive, which was disappointing, but not as much as the wait. You have to actually wait for the staff to turn them on, and on holiday you don't really want that. Also, I wanted to book in for a treatment on my first day, as I know that it takes me a while to relax on holiday and the time goes sooooo quickly and the receptionist struggled to fit me in. I was led to believe that this was because the spa was busy, though when I arrived for my treatment I waited forty minutes before I even completed my heath form purely because the female staff were chattering amongst themselves. I was frustrated by this, as my holiday was being wasted sat in the waiting room when all I wanted to do was relax quickly and return to the sunshine.
The hotel is family friendly and clearly encourages children. I don't have children myself (yet!) but I do have a two year--old niece and a six month old niece and I am now thinking about whether hotels are right for them. Whilst I will suggest to my sister that they should be taken to the Cavo Spada, I did notice the lack of a lifeguard by the pool. I was impressed the beach had a lifeguard, but I was also concerned that there were periods of theday where he wasn't there and that was also a concern.
As for the pool, again it was perfect and I liked how pool staff would come and take orders from those sunbathing by the pool and on the beach. I did feel though the lack of sunbeds was a distinct problem, the beds were taken very quickly and one reason for this was there were not enough of them. On one occasion, I saw an elderly couple sunbathing on the grass because there were no sunbeds.
As for the all inclusive? I wasn't sure what to expect, as it was my first experience of an all inclusive hotel. The verdict ... it WAS BRILLIANT! It made the holiday less stressful as you are not constantly worrying about money.
Overall, you can't go wrong at the Cavo Spado ... it was one, if not, of the best holidays ever ... so thank you Cavo Spada!
- Also Known As:
- Cavo Spada Luxury Resort And Spa
- Cavo Spada Luxury Hotel Chania Town
- Cavo Spada Luxury Hotel
- Cavo Spada Luxury Resort & Spa Crete/Kolymbari
- Official Description (provided by the hotel):
- Cavo Spada Luxury Resort & Spa is located 18kms west of the picturesque city of Chania. Its location combines in a unique way the beauty and tranquility of the Cretan Archipelagos with the unsurpassed charm of the famous Old Venetian town which is only a short drive away. Positioned on the west side of the Gulf of Chania, the hotel is built on a long stretch of beach, offering magnificent view of the Gulf of Chania and of Cape Spada. The latter is a spectacular rocky cape after which our hotel was named. The hotel is spread over a 65,000 m2 private property, hence offering ample space for all the guests to enjoy their holidays in one of the 150 rooms that the hotel has to offer. Being part of one of the oldest and most respected hotel companies of Chania, the Giannoulis Hotels & Resorts, Cavo Spada Luxury Resort & Spa is the epitome of our experience in providing holidays of unprecedented quality and comfort. ... more less
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