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“we love the place” 5 of 5 stars
Review of Minos Imperial Luxury Beach Resort & Spa

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Minos Imperial Luxury Beach Resort & Spa
5.0 of 5 Resort   |   Milatos, Crete 72400, Greece   |  
Hotel amenities
Ranked #2 of 3 Hotels in Milatos
London, United Kingdom
1 review
6 helpful votes 6 helpful votes
“we love the place”
5 of 5 stars Reviewed February 24, 2015

the people are very kind and they have served us in all restaurants with a greek smile
we had a suite of the white sensation most beautiful we ever had quite expensive but worth it
the bathroom best ever . the beach is private with restaurants and bars on the top overlooking the beach. the hotel has a 180 d free view to the ocean we went and visit other hotels in order to feel a diffenent and book for the 2015 but we already have booked and got confirmation from the minos its unique

Room Tip: the white sencetion room and suites its just the top of Greece even if you do not stay in one please...
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MinosImperialOnline, Manager at Minos Imperial Luxury Beach Resort & Spa, responded to this review, 3 weeks ago
Dear Julia s,
Thank you very much for having selected Minos Imperial for your stay and for taking the time to share your experience.
It is very rewarding to host Guests like yourself, who take the time to convey their thanks to us.
We are looking forward to welcoming you again in a few months. Our Team will do their best in order to offer you once more an unforgettable holiday!
You will have the chance to experience the first phase of our extended renovation in 2015, with our brand new white sensation rooms & suites.

Yours Sincerely,
Minos Imperial Luxury Beach Resort
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Heraklion
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 23, 2015

It's a very nice place a destination by its self. Private beach nice restaurants good food and choise we love this place most beautiful rooms suites with private pool
We are thinking to take children next time and they show us excellent family suites with two bedroom two bathroom and some near to pool so we can watch the children easy

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MinosImperialOnline, Manager at Minos Imperial Luxury Beach Resort & Spa, responded to this review, 3 weeks ago
Dear Silvia19081969,

Thank you very much for the kind review of your stay. We are delighted to read that you had such a wonderful time with us.
It would be great if you take your family with you next time you visit Minos Imperial! As you have surely already seen during your recent vacation, we have rooms designed especially for families. In addition to that, our Beach Resort features many children pools and facilities, as well as a mini club for the ages 4-12.
You are kindly requested to contact us and let us know the specific dates of your stay, so that we can provide you with our best online rates.

Warm Regards,
Minos Imperial Luxury Beach Resort
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Ertvelde, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 20, 2015

On the beach!!!! And some restaurants are on the top of the beach vibrating passage.
The hotel is renovating many rooms in which we had the chance of visiting. These rooms are sensationally white and fantastic bathroom. we experienced good quality of food in different style restaurants like BBQ, Asian, etc.
The service is very friendly with well educated staff. The hotel is 40 minutes driving from the airport
There are two villages around the hotel with tavernas and good fish seafood and greek food.
Very clean nice gardens. the reception is very friendly as well the people in the main restaurant.
If you need special food because of medical reasons , they will as much as possible organize. Also people at the pools were very helpfull in eg. changing mattrasses which were too hard and changing to soft. Overall our stay was an excellent experience.

Room Tip: Sharing pool room gives good value for money
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MinosImperialOnline, Manager at Minos Imperial Luxury Beach Resort & Spa, responded to this review, 3 weeks ago
Dear Master70,

Thank you very much for your wonderful review regarding your stay at Minos Imperial!
Such comments help us in motivating our team members and assist in providing a more personal and efficient service to our guests.

Most of our guests are very happy for our private beach, but all of them enjoy particularly the fact that they can visit a different pool area every day!

We are so happy that your stay was relaxing and that your enjoyed our high quality services.
It would be a pleasure to have the chance to welcoming you again very soon to Minos Imperial. Please do not hesitate to contact us for any assistance required concerning booking arrangements.

Sincerely Yours,
Minos Imperial Luxury Beach Resort
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Positano
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

Food is very good the beach is private and very clean
Room are exelent and the gardens
There is two villages nect to the hotel with tavernas with fresh fish and sea
And its 40 minutes from the airport
We have beein very happy

  • Stayed September 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MinosImperialOnline, Manager at Minos Imperial Luxury Beach Resort & Spa, responded to this review, 3 weeks ago
Dear Bros99,

We would like to thank you for the preference you showed in choosing Minos Imperial for your recent stay in Crete, and for taking the time to review our property.
September is a very special time on the island of Crete as the weather conditions are calm and the temperature more comfortable than August.

We look forward to seeing you again very soon!

Kind Regards
Minos Imperial Luxury Beach Resort
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Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 13, 2015

So suprised at the negative reviews for this hotel, we went in September for a delayed honeymoon and thought it was fabulous, perhaps there is another Minos that is not the Minos Imperial Luxury and reviews are on the wrong site? Anyhow, I am new to this Tripadvisor thing so will be brief! The rooms were fanatastic, reception staff kind and welcoming (as are all Greeks) and we were in a Premium room with sea view, gorgeous sunsets every afternoon. Food was fab and we enjoyed the Greek dishes a lot. Pools are lovely, we went from one to another until we found a favourite. Always a peaceful spot available and you never feel crowded in. We went out quite a bit as well to nearby towns, sitting in a Greek cafe and nursing a delicious iced coffee while playing on your iphone and chatting for hours is a real treat for us, we never get to take time like this at home. Overall, great hotel, great staff and we will return for our anniversary!

Room Tip: Our room was fine, we looked at the Diamond rooms, might try one next time, not really bothered as a...
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  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MinosImperialOnline, Manager at Minos Imperial Luxury Beach Resort & Spa, responded to this review, 3 weeks ago
Dear doctorjames658,

Thank you very much for having selected our Minos Imperial for your honeymoon (even if it was delayed)! It is an honor for us to host guests who are celebrating special occasions. Our professional and discrete team are doing their very best to provide you with efficient and high quality services.
We are very pleased to read all your kind comments and would like to reassure you that we will share your opinion with our reception team.
Please make sure to let us know by email when you will return for your anniversary, we will be delighted to welcoming you back again!

Warmest Regards
Minos Imperial Luxury Beach Resort
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cheltenham
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 25, 2015

Reading the reviews thought this hotel was a 5* the price we paid was a price of a 5* . Having to pay deposits for beach towels never heard of that before .lets hope it's better than half the reviews having to pay for safe ???

Stayed January 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MinosImperialOnline, Manager at Minos Imperial Luxury Beach Resort & Spa, responded to this review, 4 weeks ago
Dear jacquiCheltenham,

Thank you very much for taking the time to provide us with your feedback.
You mention that you stayed in Minos Imperial in January 2015. Kindly note that our Resort is closed during January, since it operates seasonally.
However, concerning the beach towels deposit, it is being returned during the check out time. As a result, there is not any charge and the beach towels can be changed daily at the kiosk by the pool.
In regards to the safe, if you book your stay through a travel agent, please check your package information.

Once more, thank you for your time.

We send you our warm regards from the Minos Imperial Team
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Woolacombe, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 16, 2015

We first visited many years ago because of its situation, the spacious rooms, spacious grounds, swimming pools and general ambience. It was excellent. The Staff superb and all facilities even better than the guide books. We have returned on many occasions and have visited the local area and met locals. The weather has always been fantastic
It's a marvellous place to unwind. Can't speak highly enough of the staff who are well managed througout. The evening entertainment can be spoilt by unruly children but that is hardly the Hotel's fault. Our biggest complaint last year was that two of the speciality evenings were RUINED by the uncouth behaviour of parents and their very young children who should have been in bed hours before.
Try it; most will come back for more

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Minos Imperial Luxury Beach Resort & Spa

Address: Milatos, Crete 72400, Greece
Location: Greece > Crete > Lasithi Prefecture > Milatos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Milatos
Price Range (Based on Average Rates): $
Hotel Class:5 star — Minos Imperial Luxury Beach Resort & Spa 5*
Number of rooms: 338
Official Description (provided by the hotel):
Minos Imperial is set in the Emerald Bay of the traditional fishing village of Milatos which is 45 km from Heraklion Airport. Minos Imperial is the perfect choice for a memorable luxury hotel experience offering genuine hospitality and a truly unforgettable service. ... more   less 
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Also Known As:
Minos Imperial Luxury Beach Resort And Spa
Minos Imperial Luxury Beach Hotel Milatos
Minos Imperial Crete
Minos Imperial Luxury Beach Resort & Spa Milatos, Crete

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