The poor reviews are I think due to peoples perception of its name - a 5 star Imperial Luxury Beach Spa Hotel - which raises ones expectations but in our opinion it is a large hotel with spa facilities comparably to a UK 3/4 rating.
We spent 2 weeks, all inclusive, at this hotel and really enjoyed our stay. Our room was well equipped with large twin beds, efficient air con, TV with cable channels, a small fridge stocked with bottles of water, which were replaced daily. Sheets and towels were changed daily. A room safe is also available but at an additional charge of 2 euros a day.
We thought the food was excellent with lots of choice but the restaurant did get very busy at peak times and guests sometimes did have to wait for a free table. We found all the staff pleasant, efficient and especially patient in serving some of the quite rude and demanding guests.
The pools were large and excellent although we tended to use the smaller quiet adults only pool with no music (or noisy children!). The small beach area is disappointing being predominantly stony apart from a narrow strip of sand. However there are plenty of sun loungers available on it and the adjacent patios.
The hotel is rather isolated but you can walk along the coast to the small village of Milatos with its small harbour in about 15 minutes or 45 minutes the other way to the larger Sissi with supermarkets and bars.
We did not use the spa facilities since we thought the treatments offered were expensive compared to the UK.
Overall we enjoyed our stay and would return but perhaps not in high season.
- Official Description (provided by the hotel):
- Minos Imperial is set in the Emerald Bay of the traditional fishing village of Milatos which is 45 km from Heraklion Airport. Minos Imperial is the perfect choice for a memorable luxury hotel experience offering genuine hospitality and a truly unforgettable service. ... more less
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- Also Known As:
- Minos Imperial Luxury Beach Hotel Milatos
- Minos Imperial Luxury Beach Resort And Spa
- Minos Imperial Crete
- Minos Imperial Luxury Beach Resort & Spa Milatos, Crete