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“Minos Imperial - VIP Suite with Private Pool” 5 of 5 stars
Review of Minos Imperial Luxury Beach Resort & Spa

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Minos Imperial Luxury Beach Resort & Spa
5.0 of 5 Resort   |   Milatos, Crete 72400, Greece   |  
Hotel amenities
Ranked #2 of 2 hotels in Milatos
1 review
1 helpful vote 1 helpful vote
“Minos Imperial - VIP Suite with Private Pool”
5 of 5 stars Reviewed 2 days ago NEW

I was very worried after reading some of the reviews but have come to the conclusion that some people are just never happy This resort has something for everyone.
There is the quiet area with the adult only pool and bar with lovely pool and Jacuzzi with fantastic views - there are also lots of pools and areas for kids as well as the beach which has the usual water sports.
We had a VIP Suite which had an upstairs bedroom and bathroom and downstairs bedroom bathroom and seating area, outside terrace and private pool and access to shared huge terrace with hammock, large day beds and very quiet bar beside the adult only pool - the barman there Thalik was wonderful and it did truly feel like "butler service"
I would recommend Diamond All Inclusive - we have access to the Veranda Bar and Diamond Private Dining Room as well as nights at the other restaurants. I think some people go for the Premium All Inclusive and then once they get there wish they had went Diamond so moan on trip advisor about waiting in line for drinks or having to pay for extras I am a firm believer in getting what you pay for and with Diamond Class you do.- we never lined up our drinks were always served to us with staff coming over and asking if we wanted another.
Food was really good with so much choice and very good quality and the Diamond Dining Room is lovely and out of the bustle of the main dining area.
I can't recommend this resort enough - its luxury and we absolutely loved it.
Only one small criticism was that when we arrived late at night the person on reception wasn't very welcoming and didn't really explain all the facilities to us but apart from that the whole holiday was fantastic.

Room Tip: Go VIP Suites - they are fabulous
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have visited this hotel for the first time in July this year. We were so impressed with the stunning location, relaxed atmosphere and attentive staff team. We stayed for 10 days in a family suite which overlooked the beach and sea. The room was of a high standard and accommodated a family of four with ease. The layout of the hotel means it never felt crowded despite being fully booked. The restaurants are ideally located to provide lots of variation to the stay. The staff were extremely friendly and professional and made our stay completely stress free! I would definitely recommend this hotel for families to enjoy total relaxation in luxurious surroundings.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Amassing classical jugend style build 5* hotel MINOS IMPERIAL welcome me again and again with modern hi-Tec rooms, kind staff and many facilities for unbelievable wonderful holidays!
Everyone is sad to leave this place and keep in mind to come again :)
Magical paradise

Stayed July 2014
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

What a beautiful resort!!! The staff were great and very friendly!

We specially remember Manolis at the Laguna Area who always did his best to serve us. At one point we asked for a coffee which was not in our package (there are two different All Inclusive Packages), he informed that we could have this one plus a lot more if we were willing to go for the Diamond All Inclusive. We are coffee lovers and when they told us about all the other things which were included we went to reception straight away.

Another staff member told me during the greek night that he had informed a lot of guests who were asking for things which were not in their package but they preferred to complain instead of being happy that there is an option.
We have been in All Inclusive hotels in the past and we know well, that most of them have one package and that's it! So I am wondering are people actually happy that they can have an option or are they just complaining until they get something free???
And you know what, I am sure some of them have written bad reviews for this hotel. It is a shame and these people would probably never be happy in their lives, they just want to find someone to blame!

So we were happy and we have already recommended it to all our good friends.
We are definitely coming back and stay in the sharing pool rooms again (409 if possible).

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from a wonderful 10 day holiday at Minos Imperial. Whilst its not the British standard of a 5star hotel, we really couldnt complain, as it was the staff at the hotel and the people we met there who made our holiday.
It is an ideal location for a chill out holiday in a beautiful resort, with beautiful surroundings. You really cannot beat waking up to the sound of the waves crashing every morning! There was also a vast choice of pool areas to spend your days relaxing in the sunshine.
We travelled with another couple and upon arrival, we received upgraded sea view rooms and received some upgraded meal evenings. Was a great way to start the holiday!
The choice of food was excellent, however i did think it was a bit much charging 3Euros for Orange juice at breakfast, as we were premium class. The only thing in relation to food that could be improved is that, despite what restaurant you eat at, the food it generally the same. We were expecting a difference in the types of food at each restaurant. That said, the quality of food was great.
We were also not advised that the all inclusive stopped at 11pm, before we travelled. When paying for all inclusive, i expect everything to be available at all times.
We cannot complain about our rooms, they were very clean and we had a large, spacious veranda.
I have to specifically mentioned the bar staff who made our holiday. Ionnais, Leonardo and Osmisios - they took time to get to know us and made us feel welcome all day and night. They really were the best bar staff and deserve recognition. When you travel make sure you check out Ionnais' tropical bar.
Finally, Addy, the lead entertainer alos deserves a mention. He works so hard and is a lovely person. When you travel, ask him to teach you the beat it dance!
Overall we had a fantastic holiday and i wouldnt hesitate going back in the near future!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perk, Belgium
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we come every summer for 8 years in this amazing hotel! But this time we experienced so many changes...new restaurants, bars, beach area completely renovated with cabanas, double beds, full of sand! The new rooms they have are soo nice, with hidden lights, home cinema, trendy bathrooms...make sure to ask for them!!!!The staff is super friendly, the suggested us excellent wines from the new wine list. The best wine we had this year is Vivlia Chora, you shoud try it! The boutique Spa is brand new, very relaxing areas, beautiful colors, and the girls at the spa are very kind and professional! We had dinner in beautiful places with fantastic menus, overlooking the aegean sea...simpy unique!! Thank you all for making our stay soooo relawing and enjoyable, we will see you next year for sure!!!

Room Tip: Diamond class rooms are very big. The new rooms are amazing!!!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingswinford, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After reading all the reviews before we left I was slightly apprehensive, but after my experience i cannot understand the bad reviews and would definitely return to the hotel. Me and my girlfriend recently spent a week at the resort and generally we thought it was fantastic. We found that some aspects of the hotel were rated a 5 star but probably a few were only a 4 star. Firstly the room was absolutely brilliant, we stayed premium all inclusive and had a full sea view over looking the quiet private pool which was nice. we liked that fact that there were always sun beds available regardless of the time of day you went down by the pools. in fact the entire setting of the hotel is fantastic, it really is spacious! We were really impressed by the amount of pools as well as the size of them. we found the food in the other restaurants were excellent, although I would say the main buffet restaurant is more like a normal 4 star buffet but there was still enough to cater for any kind of person. The location is brilliant if you want a relaxing chilled out experience as it in a secluded spot but the nearest village is only a 10 minute walk along the coast. The private beach is also great with plenty of beds, sun on it all day with plenty of water activities jet skis etc if that is your kind of thing. We found the staff in general to be really friendly and helpful. The only major downside we found which is repeating others and mentioning the amount of Russians and how the vast majority didn't seem to understand that it is rude to just push in front of you in queue for food and drink etc. But other than that little moan the hotel is brilliant and wouldn't hesitate to go back.


P.S a message to the hotel, one member of staff made our holiday, it was the pool barman I think his name was Iaonnis or something like that. The man was brilliant serving us drinks on a night time he was always smiling, he made us want to stay outside and stay clear of the grumpy barman on the inside bar. Iaonnis was generally a really nice bloke answering all our queries, couldn't rate him highly enough!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Minos Imperial Luxury Beach Resort & Spa

Address: Milatos, Crete 72400, Greece
Location: Greece > Crete > Lassithi Prefecture > Milatos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 2 hotels in Milatos
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Minos Imperial Luxury Beach Resort & Spa 5*
Official Description (provided by the hotel):
Minos Imperial is set in the Emerald Bay of the traditional fishing village of Milatos which is 45 km from Heraklion Airport. Minos Imperial is the perfect choice for a memorable luxury hotel experience offering genuine hospitality and a truly unforgettable service. ... more   less 
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Also Known As:
Minos Imperial Luxury Beach Resort And Spa
Minos Imperial Luxury Beach Hotel Milatos
Minos Imperial Crete
Minos Imperial Luxury Beach Resort & Spa Milatos, Crete

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