What a beautiful resort!!! The staff were great and very friendly!
We specially remember Manolis at the Laguna Area who always did his best to serve us. At one point we asked for a coffee which was not in our package (there are two different All Inclusive Packages), he informed that we could have this one plus a lot more if we were willing to go for the Diamond All Inclusive. We are coffee lovers and when they told us about all the other things which were included we went to reception straight away.
Another staff member told me during the greek night that he had informed a lot of guests who were asking for things which were not in their package but they preferred to complain instead of being happy that there is an option.
We have been in All Inclusive hotels in the past and we know well, that most of them have one package and that's it! So I am wondering are people actually happy that they can have an option or are they just complaining until they get something free???
And you know what, I am sure some of them have written bad reviews for this hotel. It is a shame and these people would probably never be happy in their lives, they just want to find someone to blame!
So we were happy and we have already recommended it to all our good friends.
We are definitely coming back and stay in the sharing pool rooms again (409 if possible).
- Official Description (provided by the hotel):
- Minos Imperial is set in the Emerald Bay of the traditional fishing village of Milatos which is 45 km from Heraklion Airport. Minos Imperial is the perfect choice for a memorable luxury hotel experience offering genuine hospitality and a truly unforgettable service. ... more less
- Reservation Options:
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- Also Known As:
- Minos Imperial Luxury Beach Resort And Spa
- Minos Imperial Luxury Beach Hotel Milatos
- Minos Imperial Crete
- Minos Imperial Luxury Beach Resort & Spa Milatos, Crete