Firstly, I researched this Hotel before I booked with my agent and I certainly understood about the Diamond Class ROOM and the Diamond Class ALL INC food suppliment - I can't understand why other people are confused by this simple thing? If you BOOK DIRECTLY ON THE HOTEL WEBSITE, then it clearly says if you book a Diamnond Class SUITE, you get the Diamond Class AI as well. The agency I booked with clearly stated their Special Offer is that you can upgrade to a Suite for a small fee, but that does not include the Diamond Class AI food/drink - seems simple to me?! Stayed last week in June.
Please don't listen to all the moaners who typically either did not read their paperwork properly and didn't bother to research the Hotel properly before they book, or just want something for nothing. Go with an open-mind and you will enjoy yourself....
ROOM - My wife and I paid to upgrade to a Shared Pool suite (got a really good discount as booked early) and it was a fantastic choice for the money! No need to wonder down to a pool and look for a lounger, or have to walk all way back to your room when you want something. This kind of Suite anywhere would have been well over our budget if it were not for the early booking discount we got. The shared pool was so nice to be in with a shallow ledge so you can just lay in the water and the sun! Daybed was very cool and stylish. Great views of the Med from there as well.
Location - is a bit isolated (but of course we knew that!) and you do need a car or taxis, but we booked this RESORT HOTEL becasue wanted to stay on the resort.
Food - the Hotel provide CHOICES to you. You either pay for the standard AI and eat the buffet restaurant, or you upgrade and eat in one of the other 3/4 eateries, or Theame Nights. AI does not mean you can eat/drink anywhere 24 hrs; this is common sense to me! My wife and I don't go on hoiday to 'binge' eat/drink, so AI was no issues for us. We ate in each place once through the week and the food was always fresh, pleantyful and good choice - this is Greece and so the choices are typically med food which we like, we obvioulsy understand that buffet food is not going to be the same as al a carte - if you want this, go into the local town. One of the reasons we come to Greece in the first place is for their food! Ice cream by the beach was a treat too.
Beach - we have been to Crete twice before and know the natural shore is not really sandy - Crete is a rocky island - but what the Hotel have done is really cleaver. They have set a wall out in the sea which has created a lagoon, so when the regular strong waves come in, the lagoon area is nice and calm. This is ideal for famimlies and guests who just want to drift in the water. It is almost like a salt-water pool! Lovely sandy beach, but as always in Crete, a slightly rocky seabed.
Staff - ALL, and I mean all, the staff are friendly, professional, understanding and helpful. My particular thanks goes to Michalis and the other restaurant staff who really looked after us and organised table, drinks etc and always had time to chat - we felt like royality!
Overall, this Hotel is very much recommended if you are thinking of staying in Crete. Upgrade to Diamond Class Suite if you can afford it, if not, then the choose your options with the above research in mind carefully.
I hope I've given a fair and reasonable account, unlike I have to say, some of the other rants I read!
- Official Description (provided by the hotel):
- Minos Imperial is set in the Emerald Bay of the traditional fishing village of Milatos which is 45 km from Heraklion Airport. Minos Imperial is the perfect choice for a memorable luxury hotel experience offering genuine hospitality and a truly unforgettable service. ... more less
- Reservation Options:
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- Also Known As:
- Minos Imperial Luxury Beach Resort And Spa
- Minos Imperial Luxury Beach Hotel Milatos
- Minos Imperial Crete
- Minos Imperial Luxury Beach Resort & Spa Milatos, Crete