Please do not visit this hotel if you think you are booking a 5star hotel because its no where near.
The rooms had mould, didn't have toilet flushing for few days, had to use buckets, running water was temperamental, no iron or board, no kettle or any other little things you might expect from a 5 Star. We had the misfortune of visiting this place end of April and beginning of May and it felt like they were still shut. Apart from main dining hall none of the advertised restaurants were open, food is very average and it felt like they were making decisions as they go along. Everyday they will come up with a new rule! You might drink in one bar one day and next day you will order a beer in the same bar which was part of all inclusive day before, they will present you with a bill!
Seemed like no one is in charge . Really poorly managed resort. Hotel management were not interested in making any extra efforts to make our stay pleasant.
We will never go back there.
- Official Description (provided by the hotel):
- Minos Imperial is set in the Emerald Bay of the traditional fishing village of Milatos which is 45 km from Heraklion Airport. Minos Imperial is the perfect choice for a memorable luxury hotel experience offering genuine hospitality and a truly unforgettable service. ... more less
- Reservation Options:
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- Also Known As:
- Minos Imperial Luxury Beach Hotel Milatos
- Minos Imperial Luxury Beach Resort And Spa
- Minos Imperial Crete
- Minos Imperial Luxury Beach Resort & Spa Milatos, Crete