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“Fantastic relaxation holiday!” 5 of 5 stars
Review of Hotel & Resort Lacona

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Hotel & Resort Lacona
4.0 of 5 Hotel   |   Viale dei Golfi 544/b | Spiaggia di Lacona, 57031 Lacona, Capoliveri, Elba Island, Italy   |  
Hotel amenities
Ranked #4 of 5 Hotels in Lacona
Copenhagen, Denmark
1 review
“Fantastic relaxation holiday!”
5 of 5 stars Reviewed September 6, 2011

I was at Lacona Hotel with my husband and our 2 year old son. We had a fantastic holiday and enjoyed the atmosphere of the hotel - beautiful location close to the beach, great facilities with good pool area, very nice food at the restaurant, and exceptional service minded staff. Definitely a place I will recommend!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robi_Veltroni, Direttore vendite at Hotel & Resort Lacona, responded to this review, September 11, 2011
Dear Mille,
Thank you very much indeed for your review and for the nice words you spent for our staff. We are happy that you enjoyed so much your holiday in Lacona and we really hope to see you soon again.
Best regards
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371 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2011

My friend and I stayed at Hotel Lacona for 5 nights in August and we loved it! Our rooms were quiet, clean and beautiful (we were lucky enough to have a family suite - a double and a twin room joined by a sliding door). The hotel staff are very friendly and helpful - especially the adorable Nino!
The pool is gorgeous - clean and ready to swim in by 9am each morning. You can work on your tan by the side of the pool if you like. The food is delicious - breakfast is particularly good.
The hotel will lend you bicycles for free. I recommend cycling to the nearby Norsi bay (Nino will direct you) - it is an amazing small beach and well worth the 30 minute cycle. The hotel can also recommend snorkelling and kayaking.
The hotel is also very family-friendly, so you would enjoy staying if you had small children.
I only wish I could go back today!

Room Tip: Rooms 606 and 608 are excellent
See more room tips
  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robi_Veltroni, Direttore vendite at Hotel & Resort Lacona, responded to this review, September 1, 2011
Dear Hazel,
Thank you very much indeed for sharing on line your nice experience on Elba Island. We are really glad that you loved your stay at Hotel & Resort Lacona, Nino sends you his best regards. We are sorry that you can’t come back today but we hope to see you next summer!
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Geneva, Switzerland
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 9, 2011

If you read this you are probably considering staying at this hotel;
I recommend it and advise you to insist to get a room that is pictured on the website.

Before sharing all what was good I will start with the downside of the hotel.
I usually take ample time to chose my holiday resort. In particular I cross-check info, pictures, travellers' and friends' feedbacks.
Having found Hotel Lacona first on the web I sticked to my set of rules, including calling the hotel and asking if I could have a picture of my room prior to booking. The answer was clear: all our room types are on the web.

What you must know is that not all rooms have been refurbished yet (summer 2011) to the new standards as displayed from the pictures on the website.

I had booked a "classic family room" and when we checked in (room 102) all my dreams evaporated. Furniture was old (pine wood panes), the room was dark, on the ground floor and the view was on the hedge not really on the park.
Furthermore you could not open wide the door to the parents' room as the bed would prevent it. Contortions would then be required to access your wardrobe.
The children's room was clumsy with one bed directly under the window.
I could not imagine spending 2 weeks in that room and asked to talk to the manager.

Fortunately we could opt for a "Comfort Family" room that was to be available some 3 days later. The manager remained friendly during the whole process and commercially positive as he took off part of the extra price and found us a junior suite for the 3 days interval.
I was really disappointed that the website is not a true mirror of what you may/will get and firmly claim that prices should not be the same for these old rooms than for the new ones.
I sincerely hope that they will either adjust the rooms or the prices.
If we had not managed to find a suitable solution I would have left the hotel.

Having this settled, the rest was just perfect.

1) Food: excellent with astounding choices and variety. The buffet is irresistible. Antipasti, meat, fish, pasta, salads, fruits and deserts all in impressive execution and freshness.
2) Service: always friendly and smiling, even at the busiest moments of the day.
Kids always receive a sign of attention or a treat.
3) Swimming pool : perfectly clean and ample space between chairs.
4) Parc and surroundings : very comfortable, under refreshing pine trees you can sit, have coffee, use your laptop in the park with wifi access. Flowers and hedges do give a nice touch.
5) children playground : kids loved it
6) Mini Club. They really take care of the kids in a nice way. During the day children find a variety of activities and children really influence what these activities will be; no fixed program. At night they really entertain children and keep them dancing and laughing. Our children managed to learn some words and songs in italian.
7) Access to the beach : really close and easy. There you are welcome to use the public or private part. The private part is a guarantee of cleanliness and comfort with a lifeguard watching.
8) Entertainment: there is often live music around the pool at night. Enjoyable however does not allow you to have a conversation at the same time.
9) Quietness: in general ok. If your room is facing the pool and you wish to go to bed early the musical entertainment will not be ideal. If your room is facing the park then quietness is nearly granted.
10) Cleanliness: rooms always cleaned perfectly, fast and to the last detail.

Special mention : if you enjoy a glass of wine with your dinner you will find at the restaurant a fantastic person (I will not disclose his name as he would not like it) who will take the time to advise you and give you the best choice for your taste. Apart from that he is such great character. Hope you'll be lucky and discover him.

Suggestion: I would have appreciated to find some tables in the open, not just inside the restaurant. For me eating on a terrace, outside, is part of what makes me fell on holiday.

To summarize we had a great family holiday. Our 2 children (7y - 5y) enjoyed it. It is a resort that I would recommend to families. Make sure you have the right room and the rest will follow.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robi_Veltroni, Direttore vendite at Hotel & Resort Lacona, responded to this review, August 17, 2011
Dear Mr P H,
it was a pleasure to meet you in person. We are working on the replacement on our internet site the photo you have mentioned, which is the only one in the wrong place.
Thank you very much indeed for your nice words, you have been an ideal guest, just the kind of guest who can help us to improve constantly our service. I really hope to see you again in Lacona.
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Berkshire, UK
Top Contributor
161 reviews 161 reviews
43 hotel reviews
Reviews in 64 cities Reviews in 64 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed August 1, 2011

We went back to the Hotel Lacona again and it was all was perfect. It is a very good hotel for families too and this year the breakfast was improved in quality. Everyone is so helpful and smiling so it make it easy with the kids. We went B&B only because we love going out in the evening eating out in restaurants. We found a very good new one on the seaside of Lacona with beautiful views. It is a trendy Italian Wine Bar and Restaurant with lovely food and gorgeous wine. It is called "Enoteca Malucchi". Go there is lovely. We also went to the very good Pizzeria "Il Pirata" nearby.
In the morning we eat at the beach. We will be back....

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robi_Veltroni, Direttore vendite at Hotel & Resort Lacona, responded to this review, August 8, 2011
Dear gt67-berkshire,

thanks for sharing online your nice experience in Lacona. It’s always a pleasure to have you and your family among our guests and we wait for you next year too. Tanti saluti dall'Isola d'Elba
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Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 20, 2011

I visited Elba with a group of friends and found this to be a really nice hotel. It looks like the photos on their web site and is as described. The rooms are nice and clean, bathrooms very nice. They have a great pool and patio area which is nice to enjoy in the evenings. The breakfast is quite substantial, more so than other hotels I've seen in Italy. The only minor drawback for us was the location. For 5 friends we should have stayed closer to one of Elba's towns rather than here which is a little remote. You should not stay here without a car, which we did not have. Taxis to any of the towns are expensive. But the beach is right across the street with some nice beach clubs. Overall it was a very good experience.

  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robi_Veltroni, Direttore vendite at Hotel & Resort Lacona, responded to this review, July 27, 2011
Dear Magalia09,
thanks for your nice words about and for sharing online your experience at Hotel & Resort Lacona. It was a pleasure to have you among our guests and we hope to see you soon again in Lacona.
Best regards
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Budapest
1 review
5 of 5 stars Reviewed July 13, 2009

Very nice hotel with good service. Big pool and the beach is very close by the hotel. We have been there in half pension: the breakfast was average but the dinner was excellent.
Three animators dealed with our children. Elba Island and Hotel Lacona is a perfect place to have a nice rest!
Kornél Almássy from Hungary

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Lacona, Direttore vendite at Hotel & Resort Lacona, responded to this review, July 3, 2010
Dear Mr Almassy,

thanks for spending your time writing your impressions about our hotel; the recommendations and suggestions of our guests always help us to get better and to improve our job. We are looking forward to seeing you again in Lacona.

Best regards

Robi Veltroni
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EDINBURGH
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 13, 2009

Elba is one of the most beautiful places I have ever visited. We hired a convertible smart car, via the hotel, which was perfect to scoot around the twisty roads in. The weather in September was great! The beaches were lovely. The beach and snack bar on the beach offer discount to hotel residents.

The staff at the hotel could not be more helpful. They were lovely and chatty. Our room was upgraded for free. It was modern- flat screen tv, modern furniture, etc with a sizeable showeroom. There was no balcony, however, there are very large, shared balconies on each floor.

We stayed half board (you will need to if you do not plan to have the use of a car) and the breakfast and dinners were of a very high quality, as was the choice of wines. There was plenty of variety in the meals (even for myself, a fussy vegetarian!) and the dining room was pleasant. We would often port our wine to the poolside terrace, which has wait-staff again, very pleasant and polite. Pretzels & nuts are served with drinks.

We went out through the day and in the evening in the car to explore the island, some of the views were nothing short of breathtaking.

The residents were mostly Italian.

  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Lacona, Direttore vendite at Hotel & Resort Lacona, responded to this review, July 27, 2010
Dear Traveler,

thank you very much indeed for the wonderful description of the island and the beautiful words you spent for our staff, bar and restaurant. Come back and visit us again soon. Best regards.

Robi Veltroni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Resort Lacona

Address: Viale dei Golfi 544/b | Spiaggia di Lacona, 57031 Lacona, Capoliveri, Elba Island, Italy
Location: Italy > Tuscany > Province of Livorno > Elba Island > Capoliveri > Lacona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Lacona
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel & Resort Lacona 4*
Number of rooms: 90
Official Description (provided by the hotel):
Hotel & Resort Lacona is only 100 meters far from the sea and is surrounded by a big park leading to the beach of Lacona. 90 comfortable and nicely equipped rooms, most of them recently refurbished. The buffet restaurant offers a wide selection of traditional Tuscan dishes but also international ones. Two tennis courts, a big swimming pool and the private parking give the chance to enjoy a holiday in total relax. Free wi-fi. ... more   less 
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Also Known As:
Hotel & Resort Lacona Elba Island

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