This hotel is excellent apart from the customer service. The location is in a amazing surrounding with so many activities(golf, tennis etc). The good thing firs: as I mention the location is excellent, the resort is within a massive plantations, which gives the freedom to walk around. The hotel is fairly clean and the food is very good special the breakfast. The bars are also very decent with two different concept. One with tv's and games such as pingpong and pool. the other is more like a lounge. the outside pool is amazing with other small pools on each side of the resort.
The bad things about the resort: the customer service is horrible and for the price you pay for the stay you would accept better than this horrible attitude. Just to checkin we had to wait for 2 hour even though we inform we would arrive 3pm, we didn't mind the waiting, but lack the information was unbearable. The hotel is on the atlantic side with a strong waves from the ocean which makes it impossible to swim on the beach. Overall our stay was nice, but it could have been so much better if the management would train the employees and take the feedback to consideration.
- Official Description (provided by the hotel):
- The new, 4 Star, Magdalena Grand Beach Resort is located on Tobago Plantations Estate, a 750 acre gated community, and offers 178 Deluxe OceanFront Rooms and 22 One and Two Bedroom Suites. All accommodations are Ocean Front with private balconies. This beachfront resort offers an 18-hole PGA Golf Course, its own Dive Center, Spa, and the largest amount of banquet & meeting space on Tobago. Complimentary wireless internet is available throughout the resort. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Cheap Tickets, Despegar.com, Caribbean Online Mgt Corp., Odigeo, TripOnline SA and Tingo so you can book your Magdalena Grand Beach & Golf Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Vhl Tobago Golf And Spa Resort
- Vhl Tobago Golf Hotel Lowlands
- Magdalena Grand Beach & Golf Resort Tobago/Lowlands