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“Amazing Experience” 5 of 5 stars
Review of Magdalena Grand Beach & Golf Resort

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Magdalena Grand Beach & Golf Resort
4.0 of 5 Resort   |   Tobago Plantations Estate, Lowlands, Tobago   |  
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Hotel amenities
Ranked #1 of 2 hotels in Lowlands
Bromham, Wiltshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Amazing Experience”
5 of 5 stars Reviewed February 10, 2012

We have recently returned from Tobago having spent an amazing two weeks all-inclusive at the Magdalena. You really don't expect to be treated like royalty on what is essentially a package tour! Having taken advantage of the reduced prices due to the 'soft' opening of this brand new reincarnation of an ex-Hilton, we were a little apprehensive as to the level of service and standard of accommodation we were going into but need not have worried. From the wonderful welcome on the steps of the hotel when we arrived to the sad farewells when we left it was great.

When we arrived on 18th January only 50 rooms were ready for occupation but all the major building works and decorations were done. Any cosmetic work being carried out around the central area was carried out with a minimum of fuss and noise, and on the odd occasion when something that might be instrusive was carried out we were informed by letter. A lot of work was carried out at times when guests were in their rooms getting ready for the evening so never caused any problem.

All the rooms are of a generous size, with brand-new furniture and fixtures and fittings, and all have a full or partial sea view of the spectacular Atlantic coastline. Sandy beaches stretch in both directions but are for walking on or paddling rather than for swimming as the currents are strong on this side of the island. However, the main hotel pool is of a very decent size and two more smaller pools were being refurbished and were nearly ready for use. Also the hotel runs a courtesy bus twice a day to take guests over to the Caribbean coast (15 minutes away) where you can swim and laze around to your heart's content. A further 30 rooms came on stream as we left and it won't be long before the whole hotel is open once more if the rate of progress we saw in two weeks is anything to go by.

When we arrived there were only about 24 guests so only what is really the fine-dining restaurant was open for all meals. We had a buffet breakfast and then an a la carte lunch and dinner of a very high standard with a good local flavour. The menu for the evening meal was changed about three times during our two weeks, but it is true that the lunch-time menu did not. However, after our first week they were able to open the buffet restaurant for breakfast, and as we left it was opening for all meals. There is also a brand new open-air pizza and grill restaurant and bar by the side of the pool area which looked virtually ready to open when we left on 1st February.

We played golf while we were there on the course that winds around the old plantation area behind the hotel. We gather it had become rather neglected after the Hilton closed down but was being rejuvenated as part of the new development. It has some way to go but is in reasonable condition even now and provided some challenging golf - if you plan to play take plenty of balls as many a ditch and lagoon awaits! Great fun and fabulous views as you wind around the estate between mangrove forests, lagoons and come to holes on the edge of the wild Atlantic coast. It is a long course and you need a buggy but there are no caddies. The hotel is putting together packages for guests who want to play golf and they run you down to the Club House in the courtesy bus.

The hotel has a well equipped fitness room if that is your thing (we just peered through the door) and there is a sauna. Just outside the hotel is a Spa and Hairdressers which was also being re-equipped, and both of us had excellent massages there.

This is all set to be a gem of a hotel, and the major factor in that statement is the staff. We have never been in a hotel where the staff have been so friendly, and so committed to giving all their guests the best of times. We had a certain advantage that, guests being so few in number, they were able to know us all by name, and had the time to chat to us. However, we are sure they are able to maintain this standard as the hotel expands to full capacity. Their enthusiasm for this project, and commitment to be the best that they can be shone through and they deserve to succeed in these uncertain times. Some of the names we remember in particular are Cathy, Bernard, Anthony, Robyn, Natalie, Rachel, Sue, Wanda - the list goes on and on. It was my birthday while we were out there and they really went out of their way to make it special - from the fabulous lobster dinner to the chocolate cake with 'Happy Birthday' wishes to the card from all the staff. Magic.

If you want extravagant entertainment, shops, bars and other restaurants in walking distance then this hotel is probably not for you, but if you want to be well looked after in peace and comfort then it deserves to be considered. If the finances are willing we shall certainly be back next year.

Room Tip: Better sea views from upper floors. Low hedges can block view from ground floor rooms
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
Date | Rating
  • English first
  • German first
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English first
Worcestershire
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 6, 2012

We have had the most fabulous two weeks at The Magdalena. The position of the hotel is so beautiful, between two gorgeous, quiet beaches on the Atlantic Coast. I could sit for hours watching the sea roll in and out and pelicans diving, all the time being cooled by a soft breeze. The staff at the hotel are happy and could not do enough to make our stay as perfect as possible and we have made friends for life with a couple of Tobagonians- George and Wanda. We had the best cocktails ever, particularly the cucumber Tom Collins made by Hans mmmmm. The rooms are spotlessly clean and roomy with amazing views of the ocean and the bed…..oooooh so comfortable. My husband fished and the chef cooked his catch, we had it for lunch sitting beside the swimming pool. At night there is a choice of venues and I even learned how to wine (dance) taught by Abigail in Robinson Crusoe Bar. This is a large hotel but we always felt the personal touch. I will be forty nine years old next week and my stay in Tobago has made me feel nineteen!! Thank you Magdalena!

Stayed January 2012, traveled as a couple
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince A, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review, February 7, 2012
Thank you very much for the kind words and for giving us the opportunity to have you as our Guest. From all of us here at the Magdalena, we are looking forward to seeing you again in the future and please bring some family and friends with you to enjoy the Resort as well...all the best
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London
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 6, 2012

I spent 2 weeks at the Magdalena Grand during their opening period and the staff could not have been more helpful or friendly. The hotel is beautiful with its own private beaches on the Atlantic side of Tobago and with a pool just feet away from the sea the only draw back being it was only 1 metre deep . The restaurant staff were all new at the job but what they lacked in experience they made up for it in enthusiasm and friendliness, special mention to Marilyn(?) the Supervisor and Rachael in the restaurant . There was still building work going on but it was fairly unobtrusive and did not spoil a wonderful holiday on a beautiful island. Well worth a visit !!

Room Tip: They all have a sea view but the corner rooms are delux with Jaccuzis on the balcony
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  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince A, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review, February 7, 2012
It was great to have you as our guest and thank you for the positive and consructive feedback..We apprecite the opportunity to have served you and will let our staff members mentioned in your comments, know of your positive feedback....warm regards.
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 28, 2012

We've just returned from a weeks holiday at the Magdalena Grand in Tobago. I would have given this hotel a 3.5 but that wasn't an option it is above average but i don't feel it is as good as 'Very Good'.

The hotel is being advertised as brand new luxury hotel in Dec 2011 by Thompson Holidays. This is not quite true. It is a refurbed hotel previously owned by the Hilton.

The location of the Magdalena is on the Atlantic Ocean side of Tobago. Lovely breeze sweeps over you as you lay in your lounger by the pool so no mosquitos as they don't like the breeze. Only problem with the hotel is it is located on the outskirts of Scarborough the captial of the island. It is set in a 750 acre plantation estate. With this location you cannot walk to anywhere as it is so far from anything. Literally about 15 minutes to walk out of the plantations before you hit the road. Taxi's are 70TT to get to Crown point where most of the restaurants are and then after 10 o'clock the price goes up by 50%. (the price going up by 50% after 10 pm is for any journey anywhere on the island after ten not just from this resort.

Scarborough centre is not very built up and you probably would not even find a restaurant to eat in there (rather shabby to say the least compared to other carribean islands) if you do not take the all inclusive option. It is not geared up for the tourists at all. Head to Crown point for the better restuarants, that is what your holiday rep will say.

The hotel refurb has been done to a high standard. Rooms are to a very high standard. Very comfy, very clean and very good size. All items in the room are not cheap pieces of furniture and the bathroom is of a great quality. The chamber maids do a great job everyday.

Restaurant - at the time of our vist the hotel was still in the process of being refurbed so we could only eat at the one resturant. It is an 'a la carte' resturant. There were about 5 choices for starters and 5 main courses. Not a great deal at all and not the most amazing choices either. Hen with fragant rice, one fish meal, one steak meal and can't remember the others. Not the most amazing menu with very limited choice so if you are there for two weeks you would probably be eating the same thing twice as there are not more than 7 items on the a la carte menu. Unfortunately, just as we we're leaving to come back to the UK the pizza resturant was nearly being completed. Stone baked pizza's. So that should be nice as they are cooked there as you are seated in the outside restuarant. Breakfast bar is good with the choice of fried breakfast, waffles, pancakes fruit,or continental breakfast. Lots of choices very good and very fresh. So much to choose from. We personally found the a la carte resturant very expensive compared to a meal in Crown Point. In town a four course meal (authenticTobago meal with drinks costs 400 TT Dollars, in the restuarant at the hotel, 3 courses and and one of us only had a ceasar salad and nothing else costs us 580 TT Dollars. Bit pricey to say the least. (please bear in mind if 500 TT dollars sounds a lot. At the time of our visit the exchange rate was £1 = 9 TT dollars. Last comment on restuarants are the staff are amazing and helpful and will get you anything you ask of.

I would recommend this hotel if you are not planning on doing much but lazing by the pool and have plenty of cash to splash as the drinks are about 20% more expensive than in town too.

Room Tip: All rooms have an ocean view or a partial view so bear this in mind when upgrading.
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  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince A, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review, February 7, 2012
Thank you very much for the details regarding your visit and our services. It was great to hear of your positive experiences and impressions of our Resort and also your feedback on items of consideration. As you enjoyed Tobago and the Magdalena Grand, all of us here wish to say thanks and hope to see you again...wam regards.
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Chester, United Kingdom
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 28, 2012

Just returned from a 10 day holiday at the Magdalena and we had a great time, the rooms are of a very high standard, the food also, the staff are willing and always ready to help. I played golf at the resorts 18 hole championship course which was well designed and in good condition. Pool area is very clean and well serviced by the bars and restaurants. Due to the excellent location of the hotel the pool area has the benefit of the Atlantic Trade Winds which cool and refresh you while sunbathing next to the pool. We would definitely recommend a visit to this hotel and I am sure that this hotel will very shortly become the first 5 star hotel in Tobago.

Room Tip: All rooms have an ocean view so you only have to decide between a room or a suite.(Rooms are spaciou...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince A, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review, February 7, 2012
Fantastic to hear your positive comments and we enjoyed having you as our guest...thank you for taking the time to let other potential travelers of your positive experience. All of us here in Tobago at the Magdalena Grand say hi and we hope to see you again soon!
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Oxford, United Kingdom
1 review
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 25, 2012

Just back from 2 weeks in the Magdalena Grand: first impressions were great, location is superb right on the ocean with beaches either side of the central pool and sun decks. Plenty of shade and sun round the decks and pool, with palm trees and umbrellas round the main pool, lots of sunbeds. Everything new everywhere following the major refurb.

From the first welcome on arrival the staff were universally charming and helpful- food was very good indeed, excellent in the restaurant, good choice of drinks and wines.

Pool bar by the ocean, with good service all round the sunbathing and deck areas.

2 bars inside for evening drinks - we liked them both but the cocktail bar had the edge!

Rooms spacious, good bathroom with shower + bath, terrace overlooking the sea, excellent air con, room well serviced.

Golf course is in the plantation grounds right next to the hotel. We don't play golf, but other guests who did said it was a good one... good for walks too.

Main beach wonderful for morning walks, very gentle slope and mostly fine sand. Daily shuttle bus to Pigeon Point, also trips to the rainforest in centre of the island. Lots of bird life with pelicans diving off the beach most mornings.

Would we go again? Absolutely.

Peter & Sandy Rutt

Room Tip: All rooms face the ocean - best views are on the upper floor, ground floor rooms have direct access...
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vince A, General Manager at Magdalena Grand Beach & Golf Resort, responded to this review, February 7, 2012
Mr and Mrs Rutt, thank you for the positive comments. We really enjoyed meeting you and having you as our guest. I personally want to say thank you for giving us an opportunity to serve you and for all the wonderful feedback given during your visit. All of us send our warmest regards and we look forward to a return visit in the future..best wishes.
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Additional Information about Magdalena Grand Beach & Golf Resort

Address: Tobago Plantations Estate, Lowlands, Tobago
Phone Number:
Location: Caribbean > Trinidad and Tobago > Tobago > Lowlands
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Lowlands
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Magdalena Grand Beach & Golf Resort 4*
Official Description (provided by the hotel):
The new, 4 Star, Magdalena Grand Beach Resort is located on Tobago Plantations Estate, a 750 acre gated community, and offers 178 Deluxe OceanFront Rooms and 22 One and Two Bedroom Suites. All accommodations are Ocean Front with private balconies. This beachfront resort offers an 18-hole PGA Golf Course, its own Dive Center, Spa, and the largest amount of banquet & meeting space on Tobago. Complimentary wireless internet is available throughout the resort. ... more   less 
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Also Known As:
Vhl Tobago Golf And Spa Resort
Vhl Tobago Golf Hotel Lowlands
Magdalena Grand Beach & Golf Resort Tobago/Lowlands

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