We were somewhat weary of the hotel based on some of the negative reviews here. It got off to a slightly rocky start having to wait 5 hours in the lobby before we could check in, but the manager was absolutely delighful and made every effort to compensate for the delay at check-in. Once we got into the room, the entire experience was perfect. The rooms have definitely had a recent renovation and are very comfortable and stylish. The beds are new and very comfortable. The bathroom fixtures are also new and work well - very good water pressure in the shower. We had an ocean view room with bi-fold doors that led out to a small balcony. It was amazing to sit and enjoy the amazing ocean view. Keeping the bi-fold doors open, you felt like the ocean was right at your door - amazing!
I agree with the comments on WiFi. There is something about paying an extra 250SCR for WiFi when most hotels offer it as part of the room rate that is very off putting. Just have the cost obsorbed into the room rate and call it "free WiFi". Having said that, the hotel rates are exceptionally good by Seychelles standards and we felt that we got more than we paid for.
The staff were increadibly friendly and helpful. Christy at reservations was very helpful and responded quickly to emails before our stay. Cindy in the buffet started off our every morning with a smile. She is an outstanding example of great customer service and should be leading customer service training of the other staff. We thought the pool side and bar service were fine.
The breakfast buffet was fantastic and sitting by the open windows in the dining room, you really felt like you were in paradise. We had one lunch and one dinner buffet which were ok, but not great. There was always a daily special at the pool side bar/resturant which was really well done. The drinks were way overpriced - 440SCR for 2 (bad) mohito's is excessive by any standards. We would have happily stayed at the pool bar for an evening or two, but the prices were just too high.
The location is definitely 5 star! There were plenty of loungers set up first thing in the morning both at the pool and on the beach. The pool area and pool were always very clean tidy. In fact, the entire hotel was very clean and you could tell that allot of pride was taken by the staff in ensuring the hotel was well presented. The management has to get rid of the moth balls in the Gentlemen's pool side bathroom - it was almost unusable due to the strong smell.
I'm planning to visit Seychelles two more times this year and will definitely be staying at the Coral Strand.
- Official Description (provided by the hotel):
- The Coral Strand Smart Choice Hotel stands out with a completely new hotel concept for the Seychelles: Premium comfort at an affordable price. The islands’ best value-for-money is located at the absolutely best area directly on the most attractive strip of beach in the famous Beau Vallon Bay on the largest of Seychelles' islands, Mahé. Hardly any other hotel has such a beach and ocean view. The 4 star plus hotel has 161 modern and attractively equipped rooms. There are 140 standard rooms, 4 junior suites, 21 deluxe rooms . The original Coral Strand opened in 1972 as one of the first hotels on the Seychelles. The name Coral Strand has always attracted guests with its breath-taking ocean views and fantastic location directly on the white sand beach. The last 40 years have seen a steady stream of return guests. The hotel bar with its live music has established itself as a legendary meeting point for tourists and locals. The original hotel was completely reconstructed and renovated with new design, equipment and contemporary comfort. The service offer was also completely reorganized. With the new name Coral Strand Smart Choice, the hotel now wants to offer the best value-for-money hotel in the Seychelles. ... more less
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- Also Known As:
- Hotel Coral Strand
- Coral Strand Beau Vallon
- Coral Strand Smart Choice Hotel Seychelles Mahe Island - Beau Vallon