We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good but rather pricey” 3 of 5 stars
Review of Berjaya Beau Vallon Bay Resort & Casino - Seychelles

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Berjaya Beau Vallon Bay Resort & Casino - Seychelles to your Saves list
Berjaya Beau Vallon Bay Resort & Casino - Seychelles
4.0 of 5 Hotel   |   P.O. Box 550, Beau Vallon, Mahe Island 550, Seychelles   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Package Deal
Ranked #6 of 6 Hotels in Beau Vallon
Abu Dhabi, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
“Very good but rather pricey”
3 of 5 stars Reviewed September 3, 2011

Breakfast is not that great. Food and drinks are generally overpriced. Staff were helpful (but not so friendly). Watch out for personal belongings at the beach (there are strangers wondering around).

  • Stayed September 2011, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Ken, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this review, September 11, 2011
Thank you for your feedback. We constantly improve on our breakfast selection for our guest. Food and drink prices in an island cannot be compared to city prices as one have to factor into account the import cost into a small island.

We have more than 90% local staff content and they are lovely people.

You are right not to leave personal belongings on the beach. Best to keep all valuables in the safes provided in the rooms.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

632 reviews from our community

Traveler rating
    82
    191
    200
    82
    77
See reviews for
105
304
37
85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kano
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 15, 2011

Hotel is at Beau Vallon Bay, and lovely beach is literally a few metres from rooms. BVB is supposedly the best area in the capital, Mahe Island, and it did not disappoint. The hotel seems to have the best part of BVB of all the hotels there and provides free water sports, such as canoes, etc (motor sports equipment e.g. jet skis need to be paid for). Fun excursions to other islands available if you are interested. Dinner expensive at hotel, but great. Excellent and more reasonably priced restaurants a short walk away e.g. the Boat House. There is a bazaar close to the hotel every Wednesday that should not be missed.

Drawbacks to this hotel: all the chalet rooms seem to have connecting doors, and one can hear what is going on in the next room. There are also no sea-view rooms at all in the hotel. The small green lizard is a symbol of Seychelles and many roam freely outside the chalets. If you're squeamish about lizards, stay in the main building. Exchange rate at hotel is not the best, so try and do it at the bank at the airport or in town.

Overall, good value for money and we had a great time.

Room Tip: Book the chalets rather than rooms in the main building if you can, much better
See more room tips
  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Ken, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this review, August 16, 2011
Thank you for your review and glad you enjoyed your stay with us. On the drawbacks, we shall look into making our connecting doors more sound proof. Some guest love the green lizards. They are call Gekko and are quite harmless. Seychelles i about nature. Did you manage to check out the Giant tortoise in our property. We have eleven of them. They only consume greens and leaves of plants.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 15, 2011

We (me, husband and our 4 children ranging in age from 1-11) spent Easter weekend there and are going back next week (all of us plus my mother and her friend). We really enjoyed our time. Despite the ugly stairs and hallway, our adjoining rooms were beautiful! I guess we were put into one of the recently refurbished rooms. The pool is wonderful. The beach is out of this world (except at dusk when the "sea lice" start stinging :) We all got a good laugh out of it though. Sabrina and the rest of the crew in the dive shop were wonderful. Our 11 year old daughter was certified with them. Vanessa at the pool bar was so kind. She really is the star of all the staff and should be the example for the rest of the staff in terms of customer service. Some of the staff would stand over us while we were eating breakfast and stare at my daughter. Yes, she is very cute with her piercing blue eyes and chubby cheeks but it got to be a little annoying to have them hovering. Not sure if this has anything to do with the hotel but I was a little disappointed to receive a packet of info from Creole only to find that the "orientation" occured before our flight even arrived and our "representative" never even bothered to get in touch with us. Despite the very few slight disappointments we had a WONDERFUL time and can't wait to get back on the 25th of August and do a glass bottom boat tour, get a massage and actually go to the casino this time. Also, hope we get similar rooms as it was great for our family last time. LOVED LOVED LOVED it!!!! I would highly recommend this place for families. Actually recommended it to a friend who took her family. They loved it too.

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Ken, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this review, August 16, 2011
The Easter weekend was indeed great fun as the Management of the Resort organised a Easter Party for some 180 parents and children with the 2 Easter Bunnies entertaining the kids. There was also photo session with the bunnies. On the issue of stairways and walkways, they have been refurbished since then. It is a completely new look. The main pool area tiles has just been changed last week for a more exclusive look. You are in for a surprise on the 25 August 2011. Management is looking forward to welcoming you back with your family. Cheers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 26, 2011

To start off, I am not a fussy traveller, nor my wife. We travel alot and never have I experienced a place this terrible. First off, we waited for our room to be ready as the check-in time is 12:00. This is fine seeing as we arrived at 08:00. But despite asking 3 times if the room is ready, and waiting for 3 hours, we were told it is not yet ready. This was false information as our room was apparently ready for an hour before we got it. Of course we were told we will be called once the room is available which did not happen.

We signed for the room, were briefed etc. and finally got the key. However, we were not showed to our room and were bluntly told to go to the first floor. It took me 5 minutes to locate the room.

The rooms are nice, but you have no drinking water in it, the tea and coffee are not free (as in other hotels) and there are no toothpaste/toothbrushes.

The staff working there are rude, bordering on ignorent. Wrong information is a norm most of the time as well. The only staff that was nice to us was a lady at the bar called Vanessa.

You will be ignored unless making yourself known by losing your temper apparently, as this was the case with us.

Dont expect to make this trip a budget trip either as the hotel, and the Seychelles is very expensive.

All in all I would not recommend the hotel to anyone.

Room Tip: Rooms are nice, but bring your own toothbrush and drinking water.
See more room tips
  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Ken, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this review, July 29, 2011
Check in time for our hotel is 12 noon. You are required to prebook a night if you wish to have the room when you arrive at 8am. If we have rooms available and when we are not full, we already glad to provide our guest with a room earlier than the official check in time. We are a 232 room hotel and as such do not escort each guest to each of their rooms. Tea and coffee are provided in the rooms for free. You may purchase bottled water from the bar. Toothpaste and toothbrushes are only given upon request. We find most of the local staff are hardworking and polite. Thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chester
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 14, 2011

I read the reviews and was very worried but when we arrived my fears were laid to rest. We had a lovely room and reception made sure we got the room as soon as it was ready, the restaurants were lovely and the buffet only had one night when the meals were not very good, the sunday barbque was g8 and very filling, lovely fish kebabs. I sometimes think that people want too much from a holiday this is why some hotels disappoint. I thought that part of the charm of this hotel was that it was a little old fashioned but everyone worked very hard to make sure the holiday was a good one. As for the navy being in town, they are young lads who have a very stressful job to do, if they let their hair down, so what! They only go so far and if they got out of hand they would be on a charge anyway, we had a chat with some of them and they were lovely lads and very respectful. I was annoyed that some people did not think about what they had gone thru before they arrived at the hotel. The security kept an eye on them anyway and did a good job not to enflame matters. All in all the location was lovely, I thoroughly enjoyed all aspects of the hotel and holiday, only complaint was that I think in this day and age internet should be available on a timer for each room and not have a card that shud be used within 24 hrs, not very convenient. Keep up the hard work, I am sure the reviews will keep getting better. We would definately go back to this hotel again, with or without the navy.

Room Tip: ask for a better room on arrival
See more room tips
  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Ken, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this review, July 16, 2011
Thank you for your review. We are constantly re-engineering to make our buffet dinners better. The most recent revamp was Friday Night BBQs and Saturday Night Asian Buffet. Both these Buffets which is position in our hotel lawn Under the Stars are new. For Saturday Nights, these is a selection of dishes from Malaysian, Indian, Chinese, Philippines, Japanese. As for the internet cards, the service is provided by Cable & Wireless Seychelles which is the most reliable provider in the island given that we still rely on the Satellite for the service. Glad you like our place. We looking forward to welcome you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 9, 2011

We had booked at this place in advance and upon our arrival, the friendly receptionist received us warmly and provided a nice welcome drink. Our room was large and nice, and had a good bathroom with a shower. The beach is at the back of this hotel. We walked to it crossing the well maintained and beautiful lawn. The beach is perfectly beautiful. It was great relaxing by the sands. At night time, the beach looked more beautiful and serene. The swimming pool has crystal clear waters and there are quite a lot of sun beds to relax by it. The restaurant and the bar out here are superb with nice attenders who tend to your needs attentively.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Ken, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this review, July 10, 2011
Everyday, we re-look into ways to improve our Resort. I am glad you enjoyed your stay. Just to shre with you some insights, we have recently placed 1 ton of earth to level the lawn. This seems to have a positive response as more guests are using the lawn to listen to music under the stars and enjoy the nice Seychelles breeze. Hope to welcome you back here soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrexham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 7, 2011

Arrived with some trepedation after reading some very bad reviews about service & clenliness. But were pleasantly supprised to find that the rooms were comfortable & clean the, staff were extreemly pleasant & helpful, & the food was good. We really could not understand where the bad reviews came from

Room Tip: ask for one of the refurbed rooms
See more room tips
  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Ken, General Manager at Berjaya Beau Vallon Bay Resort & Casino - Seychelles, responded to this review, July 10, 2011
We are very proud of our new standard rooms. Have been getting fabulous reviews daily from our guest. I an glad you enjoyed our service as well. Most of our staff are locals and they are very friendly and joyful. Thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Berjaya Beau Vallon Bay Resort & Casino - Seychelles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Berjaya Beau Vallon Bay Resort & Casino - Seychelles

Address: P.O. Box 550, Beau Vallon, Mahe Island 550, Seychelles
Phone Number:
Location: Seychelles > Mahe Island > Beau Vallon
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #6 of 6 Hotels in Beau Vallon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Berjaya Beau Vallon Bay Resort & Casino - Seychelles 4*
Number of rooms: 232
Official Description (provided by the hotel):
Surrounded by lush greeneries and crystal clear waters, wellness and serenity await at this resort. Situated on the northwest coast of Mahe Island, the largest island in Seychelles, discover the fulfillment of a vacation filled with excitement and enjoyment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, HotelTravel.com, Despegar.com and Agoda so you can book your Berjaya Beau Vallon Bay Resort & Casino - Seychelles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Berjaya Beau Vallon Bay Resort & Casino - Seychelles Hotel Victoria
Berjaya Beau Vallon Bay Resort And Casino - Seychelles
Berjaya Beau Vallon Bay Resort & Casino - Seychelles Mahe Island

Owners: What's your side of the story?

If you own or manage Berjaya Beau Vallon Bay Resort & Casino - Seychelles, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.