Having been to Antigua in 2011 and unable to experience Carlisle Bay Hotel, we arranged a day out for our daughter's 18th birthday. We had confirmation from the concierge that they were expecting us, booking in June, and giving six months notice for our December visit.
All was good on arrival. We checked in, got shown where to change for swimming and a member of staff settled us on the beach with towels, sun beds and an ice cooler. After one and a half hours we were asked by a gentleman to remove ourselves from HIS sun beds. Naturally we were apologetic to him but explained that we were given the position by a member of beach staff. The chap kindly tried to find us alternative sun beds but were told it could take up to an hour to find us a place, as the beach was now full. We were left standing there with no staff member trying to accommodate us in any way or apologise for the embarrassment it caused. We had a table booked in Indigo, however, even the reception didn't try to persuade us to stay. We therefore decided to leave Carlisle Bay. A huge disappointment for us all. We had been recommended to book the visit by numerous friends and family. Sadly, for us, Carlisle Bay didn't live up to it's expected high standard. We sent an email to the manager highlighting our disappointment and as yet have not received any acknowledgment from himself or his concierge who confirmed our booking.
- Official Description (provided by the hotel):
- Carlisle Bay on Antigua is one of the leading luxury Caribbean resorts, its accommodation designed to allow for both families and couples to holiday in peace. Both kinds of traveler have a dedicated end of the resort, which allows for everyone the tranquility of the spectacular beach. ... more less
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- Also Known As:
- Carlisle Bay Antigua Hotel Saint Mary`s
- Carlisle Bay Hotel Antigua
- Carlisle Bay Resort Antigua
- Carlisle Bay Antigua Antigua And Barbuda