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“Great family holiday” 4 of 5 stars
Review of Carlisle Bay Antigua

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Carlisle Bay Antigua
5.0 of 5 Resort   |   Old Rd, Saint Mary's, Antigua   |  
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Stay 4 nights pay for 3
Ranked #2 of 7 hotels in Saint Mary's
London
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
77 helpful votes 77 helpful votes
“Great family holiday”
4 of 5 stars Reviewed June 14, 2013

We stayed here back in October 2012 & had a wonderful family trip to your hotel and the beautiful Antigua. Having done a bit of travelling in the past I always make it my mission to provide feedback mostly on trip advisor.

Overall, we had a brilliant stay and would definitely like to visit in the future. The staff were so friendly & the kids club was nice. I noted down a few things about each part of the hotel.

The Library was a really lovely room, lots of great books & cool when it was so hot outside. It was rather frustrating when for our entire stay only one of the computers seemed to have Internet. I did report it but it never got fixed. I think that's something that should have been addressed immediately.

The Spa, was fabulous and the gym was great. I had a brilliant massage from Michelle. I also booked in for a manicure which was fine. However I thought that the range of colours on offer was disappointing, especially for the price you pay for such a treatment. I would expect to see all the top brands on offer, OPI, Essie etc..

The restaurants were great and always so accommodating. it was a shame that East wasn't open.

The main restaurant was our favourite. Though at times service was extremely slow even when the restaurant was at full capacity. There was lots of pre- ordering by larger groups which took priority over smaller groups despite arriving earlier. This became frustrating.

The room itself was a great size for us. The cot was also extremely useful, so thank you. We did think that the hotel needed to invest in upgrading the family rooms a bit, as elements of the room were very tired looking. Our lamp shades had stains on and the curtains were faded and looked old. In addition, the metal hinges in the bathroom were full of dirt that had collected over time. This really isn't what we would expect from a 5 star.

Stayed October 2012, traveled with family
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595 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Cookham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2013

We chose Carlisle Bay as the location for our wedding and I'm so glad we did. It is a truly special hotel that manages to combine 5 star luxury with a laid back Caribbean vibe. Impeccable service without being overbearing and stuffy - a hard balance to find. We were given a wedding co-ordinator called Avlyn who did a wonderful job helping plan the perfect day. She listened to our requests, made suggestions and sorted out any problems, always with a smile. We planned a ceremony on the sand, followed by a beach BBQ dinner for our 31 guests. It was really beautiful and perfectly organised. I wanted a wedding that was personal, elegant, beautiful and relaxed and that is exactly what Carlisle Bay gave us. It certainly does not churn up the 'factory weddings' that you'd find at other hotels on the island. The wedding BBQ, as with all meals at the hotel, was superb and included such things as fresh seafood, lobster, steaks. Management at the hotel was the most attentive I've ever experienced. From Jonathan Reynolds (GM) to the Resort Managers, Edwin and Ailsa (apologies if I spelt any names wrong), nothing was too much trouble. They were ever-present which is a refreshing change to many other hotels - on hand to welcome guests, check all is OK and to answer any questions. When I was ill, Ailsa called several times day to check I was OK, bring medicines and offer light meals, which was very much appreciated. The hotel is expensive but when you are there you realise exactly what you are getting for your money. You can basically eat a la carte at any of the restaurants and have a wide choice of wines to choose from. We have 2 small children and kids club provided activities such as turtle watching on a speed boat. Rooms are clean, modern and spacious with maids coming in twice a day to service them. They do a marvellous job and deserve a special thank you. We are very grateful to Carlisle Bay for giving us the wedding of our dreams. It will always have a special place in our hearts and we'll certainly be back!

Room Tip: For families the Beach Terrace rooms are great as you can lie in bed and watch the kids playing on t...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2013

Great food...the water is lovely qnd the staff are absolutely fantastic and so friendly
...nothing was ever an issue.....i cannot wait to go back to this place...good being able to distance yourself away from the children as well...make sure you go fishing -

Room Tip: Get closest to jetty as possible
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

Loved this hotel. Great location for a flop and drop, not too far from the airport and almost
exclusive access to a quiet bay. The beach is fantastic and the ocean is like a millpond thanks
to the natural barriers. Service on the beach is perfect (ie not overwhelming) cold towels, cool
box with water, cold towels, fruit (all gratis) and afternoon tea. Furthermore, there's never a
queue at the bar.

The rooms are huge, modern and minimalist with a lounge area, mini bar, daily fruit, huge bed, deep bath, double shower, twin sinks, his and hers wardrobes, robes, slippers etc etc

Food is amongst the best I've experienced in the Caribbean and the absence of a cooked breakfast buffet (a la carte) works well and makes breakfast a lot more civilized than in similar resorts. Lunch and dinner are simply fantastic and service is excellent (by Caribbean standards). Five days just wasn't enough. The Far Eastern themed restaurant is superb, but we preferred the beachside restaurant mainly for the surroundings. All Inclusive is a must
though as everything is expensive and there didn't appear to be anything close by.

For sporty types there's kayaking, windsurfing, paddleboarding and diving. The tennis courts are superb (apparently the best in the Caribbean), the gym and award winning spa look the business too, but not my really bag.

The resort is popular with families but they are one end of the beach and couples are another
which works quite well, so tranquility is only ruined by those who seem to think everyone
wishes to share in their conversations.

Can't really fault Carlisle Bay and will definitely return.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 5, 2013

It was our first time in Antigua and at Carlisle Bay - and we couldn't have made a better choice. We were a party of 4 adults and a five-year-old, very eager for lots of R&R and a break from Europe's cold spring. Our trip was in late May and such a good time for it - the high season is over so no queues for meals at any of the hotel's restaurants or activities. The food is just fantastic, especially at East, and by far the best I have had in the Caribbean. Bento boxes on the beach for lunch? Yes please. All-inclusive places tend to discard the importance of the food quality, but not here. The beach setting is just stunning, a beautiful calm bay with a backdrop of lush rainforest hills. The kids' club was a big plus. We can't wait to go back.

Room Tip: Choose the Beach Suites and step directly onto the sand every morning. Bliss.
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, United Kingdom
1 review
5 of 5 stars Reviewed June 3, 2013

Our second visit ( first was 5 years ago) , and we were thoroughly delighted again by the setting, rooms, service . Nice to be met by the manager , and again when we left. All inclusive at this level is trully value for money - afternoon tea on the beach is a novelty! Like minded visitors who were mannerly and friendly. Will certainly frequent this hotel again.

Room Tip: Ocean view room on the ground floor - could walk across into the sea from our room, and was lovely a...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antigua
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2013

If you are looking for truly casual elegance, Carlisle Bay is the place. This is our third visit and a friend asked me why don't you try another resort. My response was that the standard here is so high, we don't want to chance it elsewhere. From arrival to departure, you get the feeling that all the management and staff really enjoy having you as their guest. The genaral and resort managers are visible on the property and show a genuine interest in your needs. Anywhere you go, every employee greets you with a smile and a greeting appropriate for the time of day.. We were particularly impressed with Dion at the front desk, Vaughn at the beach bar and Liz at Ottimo's. The service throughout the property is very professional and consistently at a high standard.
Suites are always clean and well appointed, offering views of the sea and the rainforest from some. The food is very good and the choice of three restaurants provides enough options for a good variety of meals throughout your stay.
Wether you are relaxing on the beach,or at one of the restaurants, there is always a feel of casual elegance. There are no stuffy dress codes here.
The beach is beautiful and the water is calm and crystal clear.
If you are looking for a Caribbean Resort that is elegant, casual and relaxing with good food, drinks, amenties and excellent service, Carlisle Bay is it.

Room Tip: 2nd and 3rd floor suites are best for privacy
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Carlisle Bay Antigua

Address: Old Rd, Saint Mary's, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Mary's
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotel in Saint Mary's
#2 Spa Hotel in Saint Mary's
#2 Family Hotel in Saint Mary's
#2 Top resorts Hotel in Saint Mary's
#4 Romantic Hotel in Saint Mary's
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Carlisle Bay Antigua 5*
Official Description (provided by the hotel):
Carlisle Bay on Antigua is one of the leading luxury Caribbean resorts, its accommodation designed to allow for both families and couples to holiday in peace. Both kinds of traveler have a dedicated end of the resort, which allows for everyone the tranquility of the spectacular beach. ... more   less 
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Also Known As:
Carlisle Bay Antigua Hotel Saint Mary`s
Carlisle Bay Hotel Antigua
Carlisle Bay Resort Antigua
Carlisle Bay Antigua Antigua And Barbuda

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