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“Fantastic Caribbean Holiday” 4 of 5 stars
Review of The Verandah Resort & Spa

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The Verandah Resort & Spa
3.5 of 5 Resort (All-Inclusive)   |   Indian Town Rd, Saint Philip, Antigua   |  
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Ranked #1 of 1 Hotels in Saint Philip
Certificate of Excellence 2014
GreenLeadersGold level
Saskatoon, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Fantastic Caribbean Holiday”
4 of 5 stars Reviewed February 10, 2013

We just returned from a one week all inclusive vacation and had a wonderful holiday. The rooms are spacious and clean. Service was great at the bars and in the restaurant and the food was the best we have experienced at a caribbean resort. Water sports were readily available and there was always room at the pool or on the beach even though the resort was fully booked. We have every intention of booking a return visit. The only thing that would of been nice would of been to have a swim up bar at one of the pools.

Room Tip: We had booked a water view room - for my net visit I would upgrade to the waterfront room
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2,410 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (853)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Spanish first
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English first
London
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2013

We booked late to go to Antigua and the Verandah Resort, and really struck lucky on an all-inclusive resort. Great location, on its private inlet off the Atlantic ocean, great facilities - well appointed rooms with a/c, and excellent service that made you relax. There are two private beaches, one with water-sports and the other just with its own bar. A recently opened 18 hole mini-golf is an ideal amusement after a hard day's relaxing. If you want to venture out of the hotel compound, there is Long Bay beach, five minutes' walk away with good snorkling opportunities. The Xtreme round the island fast boat tour is a must - from Stingray City Antigua to Nelson's Dockyard and the untouched white sands of Rendevous Beach.
All in all, a great holiday, thanks to the Verandah Resort.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 9, 2013

pleasant ,plush ,few kids ,staff ace!!!! rooms were nice and big great villa with a awesome view of the sea. set backs .... <snorkeling >was not so hot there had to leave to Long bay Beach a few minute walk from resort and then had to rent chair umbrella and buy drinks. I hurt my hip dancing and they sent me a crutch pronto Noel the manager was so accommodating and made my stay a great one thanks !!! the food was good but you had to serve yourself unless you paid extra for a Ala cart bistro. they jammed in the evening and the drinks were top shelf!!! The shuttles they provided were great since mom is up there in years. loved the people who were staying at
the resort.

Room Tip: if u have a 3rd person the cot may not be suitable for a bad back
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 8, 2013 via mobile

Staff is rude in general apart from nice exceptions at the restaurant. Very hard mattress. Housekeeping is unconsiderate and comes to the room whenever they want and not when you request it. Porters seem to be interested in other things rather than driving the shuttles which are scarce although very much needed because you have to walk a lot within premises. Food is fine for an all inclusive (not at the beach grill restaurant!) and have very good brands for drinks. Beaches are small but cozy.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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EIR123, Public Relations Manager at The Verandah Resort & Spa, responded to this review, February 11, 2013
Dear Guest, we are sorry you had a bad experience with regards to customer service. Delivering a high standard is very important to us, so it is disappointing to read that this was not the case. Housekeeping do have to work to a rota to service the entire resort every day, we are sorry if you found the service intrusive and they were unable to accommodate your specific request. If the resort was running at 100% occupancy, this may have been the reason as they tried to service all rooms. Thank you for your comments, they will be shared with Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterdown, ON
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 6, 2013

Stayed at the Verandah Jan/2013.
Fantastic Staff
Great Food and Entertainment.
Beautiful resort.
Great beaches (throughout Antigua)
Drinks....wow sooo good.

Go enjoy, you will not be disappointed. Travelled as a group of 4.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia, United States
1 review
5 of 5 stars Reviewed February 6, 2013

We loved the resort for one big reason...the service was AWESOME...we have been to other all-inclusive resorts where the staff can be somewhat "disinterested" or not motivated to provide their best service...we loved how every staff member made eye contact, said hello and provided their best service with a smile...

We had a bungalow ("Croton") very close to the pool and beach....though if our bungalow were located closer to the reception area, those "further" locations would have been more of a turnoff...not that walking 0.25- 0.4 miles to the beach is huge deal...but we LOVED our location

Room Tip: Choose a room closer to the pool and restaurant...these bungalows are also closer to the "all a...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2013

This was our second visit to this wondeful resort so please also see our previous review of 2010. It is a fabulous resort with first class accommodation, staff, food, gardens and views. Being second tme guests, we received a complimentary bottle of champagne and a fresh fruit selection on arrival as well as a complementary voucher to the gourmet restaurant "Nicole's". The holiday was a week of of total relaxation and we returned fully rejuvenated. This is a "must" resort for those who just want to get away from it all in beautiful surroundings.

Room Tip: Any bungalow overlooking water or a room near the amenities.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Verandah Resort & Spa

Address: Indian Town Rd, Saint Philip, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Phillip Parish > Saint Philip
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Saint Philip
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — The Verandah Resort & Spa 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The Verandah Resort & Spa is a world-class all-inclusive resort overlooking the crystal blue Caribbean waters of Antigua. Perfect for couples, friends, families, honeymoons, and weddings. Guests love the resort's friendly, romantic atmosphere, with lots of activities for adults, teens, and children--not to mention our Two White Sand Beaches!The Verandah's four restaurants, four bars, four swimming, including the largest freeform freshwater swimming pool in Antigua. Activities include hobie cat sailing, kayaking, swimming, snorkeling, pedal boats, supervised Kids Club, 18-hole miniature golf course, and much more.Indulge at our Spa Tranquility, featuring a wide array of massage and beauty treatments, or enjoy a workout in our air-conditioned fitness center.We look forward to having you as our guest, and thank for your choosing The Verandah Resort & Spa, Antigua. ... more   less 
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Also Known As:
Verandah Hotel Saint Philip
Verandah Resort And Spa
Verandah Hotel St Johns
Verandah Resort All Inclusive
The Verandah Resort & Spa Antigua/Saint Philip

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