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“Exceeded expectations in more ways than one - a fantastic holiday resort” 5 of 5 stars
Review of The Verandah Resort & Spa

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The Verandah Resort & Spa
3.5 of 5 Resort (All-Inclusive)   |   Indian Town Rd, Saint Philip, Antigua   |  
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Ranked #1 of 1 Hotels in Saint Philip
Basingstoke, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
“Exceeded expectations in more ways than one - a fantastic holiday resort”
5 of 5 stars Reviewed June 17, 2011

We've just returned from the Verandah Resort from an 11 night stay and if I'm honest I'm struggling to find much to fault with the resort. I've seen some pretty petty comments in the weeks leading up to the holiday, i.e. the mattress was too hard (they weren't - besides it‘s a personal preference), the resort was too hilly (use the frequent golf cart service) and the draught beer wasn't up to much (drink the bottled stuff - we did). I've stayed in many high end hotels and the Verandah definitely lives up to a top billing. The staff couldn't have been more friendly/ helpful, the location was beautiful, the food was very good, with a lot of variety (really struggling to see how previous guests can complain - not really sure where these particular guests dine, but you can safely ignore them) and the all-inclusive option is extensive.

The highlights for me would have to be the watersports at the resort, taking a car out for the day to have a good look around at what Antigua has to offer and the deep sea fishing. With the latter we were told we went out on a calm day and I’ve never seen waves like that before! It was a fantastic trip, but just be warned if you suffer sea sickness.

The only real low for our group was the heat in the buffet and Buccaneers restaurants. It really was unbearable at times, although we did ask to be sat near the window which helped a little. I could find more faults, but I’d feel like I was being overly critical of what is ultimately a very good resort. I would highly recommend it and I don’t often say this, but one day may well return.

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,226 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (759)
Date | Rating
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English first
London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2011

I would like to take the time to thank you for adding us to your guest list. Our stay was most pleasurable, except our vacation duration was just only not long enough!
It was nice to meet you briefly on our way to checkout outside our bungalow 'Jasmine' on Saturday. I'd like to take this time to thank you and your friendly staff who made our stay most rememberable and my partners' Birthday a fantastic experience. We built some good friendships with all the staff in our short time especially Angie (chef), Sharma (Waitress) and Damien (Barmen). In fact we have been sharing our stories/photos with the rest of the familly since our return to the UK and are already planning our next visit to you over the Christmas period with everyone.
We are back to work tomorrow to start saving for our next trip.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chichester, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 14, 2011

Visited on recommendation, and from the moment you arrive at the resort you realise you are somewhere special. We stayed for seven nights and looking back find it hard to fault anything, (Just the length of stay ) The room was clean,well equipped, and the views from the verandah were breathtaking.
The pool area is fantastic, and the two beaches are picture perfect with crystal clear water, We really enjoyed watching the pelicans dive bombing the fish.The choice of food was extensive and no matter which restaurant area you visited the staff could not do enough for you.Looking forward to returning shortly but for longer this time.

Room Tip: All rooms are excellent
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  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta Area
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 13, 2011

We stayed at The Verandah Resort 28.May - 4.Jun. The resort is great! The grounds are clean, the people are friendly, helpful, and genuine. Probably the best all inclusive food we've had at any resort (& we travel frequently to other Caribbean islands!) The accommodations are large and comfortable. We had a hillside suite but still got a glimpse of the ocean views. Fun watersports - paddle boats, kayaks, other small floats, and Hobie cats! This is a great resort for families or couples. 4 restaurants - the Seabreeze buffet, the Buccaneer, Nicole's (Men need long pants) and the Beach bar & grill. Men are required to wear collared shirts to all restaurants (exception is Nicole's, they also need long pants). Top shelf liquor at all times, ask & you will receive the drink of your choice!! There is an adult only pool (18 or older) & the main or family pool. Did not have any issues getting chairs. The only negative at the main pool (& it's a small one) is they could add a couple (& I mean like 2 or 3) standing umbrellas in the center as you walk to the pool. It was HOT! The tour desk is helpful and will help you book anything you want. we hired our taxi driver from the airport to the hotel to take us around the island for 3 hrs. We heard that you could book something similar (longer time) w/Elmo - go to the tour desk and ask for the "Elmo trip". There is also a kayak, snorkel & zip line trip - $130 per adult & approx. $90 per child. We didn't take this trip but met another family that did and they HIGHLY recommended it! You can also walk out the front entrance of the hotel (turn right), walk 2 minutes and you are at Long Bay, good snorkeling, shallow water so if you have kids they'll love it! Don't forget to take the walk from the beach area to Devil's Bridge, we did it twice and the views are fantastic! Beach is nice, you are in a "bay" area so the waters are calm and good for swimming and other watersports. There are actually 2 beaches at the resort, the 1st one is smaller and quieter (near reception/check in), they have beach volleyball set up, and the other is where the watersports are (closer to the main pool). Some people snorkeled around the area but not sure there is a lot to see, take the walk to Long Bay, it's worth it! The welcome orientation was informative, we were a bit scared at first they would try to sell us something but no pressures! Pure info and good at that! There is a cinema in the reception/check-in area and every night at 830p a movie is played. Tennis lessons for kids a couple times a week and they are building a putt-putt golf next to the tennis courts, it should be ready in about a month. Go to this resort and enjoy - don't forget to take at least 1 island tour though! You might see Eric Clapton's house like we did!! :) Don't forget - $28 departure fee (cash only), ages 12 & up! Pay when you check in at the airport.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Twyning UK
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 13, 2011

The resort, the accommodation, the food and the staff were all hard to beat. 11 days were just not long enough and we thoroughly recommend this resort if you are going to Antigua. The choice of restaurants gave you plenty of variety, the entertainment was good and two great very clean beaches complete the picture.

Room Tip: No hotelis 100% full. Just ask!
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  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 9, 2011

Firstly, let me say that we stayed at the Verandah for 2 weeks and didn't have one thing to complain about at all. The resort is beautifully maintained, we liked the fact that it is eco friendly and that you can drink the tap water. Solar panels heat the shower/bath water and the air con turns itself off when you leave your cottage. The beaches are beautiful and clean, the water especially on long bay which is next to the Verandah is like bath water, the clearest i've ever seen so snorkelling is a must. The bar on long bay providing sun beds and umbrella's for much needed shade at midday does cost $15USD but the drinks are relatively cheap, a can of coke $3USD or rum and coke $5USD - it's nice for a change when staying in an all inclusive resort. So the Verandah has 4 restaurants, the main buffet restaurant was excellent serving a varied choice of different cuisines, we did start skipping lunch as were not used to eating three big meals so if you became peckish later in the afternoon they service afternoon tea by the main bar. Nicoles, you have to pay a supplement of $25USD each but lobster and fillet steak are on the menu AND the only restaurant with air con! then you have Buccaneers, which you can book once a week and it's free, we found the service and menu just as good as Nicoles, we actually preferred this out of all 4. The beach grill was ok, serving BBQ food and they hold a proper pool side
BBQ on sundays which we really enjoyed. There are three bars, the largest at the main pool and then two beach bars, serving branded drinks and fab cocktails, beware of the 'Blue Haze' it's delicious but is made with ice cream ! The fruity daiquiris were my favourite, adult slush puppies! The small beach next to reception was our favourite, it took us a few days to find it however, it always seemed to be just adults and very peaceful. The main beach is where you find the water sports, I liked to take out a single kayak and explore the bay, but couples take out a double and visit the other beach bar for a well deserved rest!
Our room was good, I called it a cottage. It was called “lime' all the cottages had different names which was quirky. We had a kind of had a sea view but if you want to be right next to the sea you have to upgrade. We were situated next to the adult pool which was a bonus. In the room, beds were comfy, I am very particular about my bedding so take it from a fussy person this was quality. All rooms have ceiling fans and air con, sometimes you didn't need air con so it was nice just to have the fan. I was especially happy with the coffee peculator, the easiest i've ever used -it was amazing sitting out on the verandah every morning with a fresh tasty coffee. Ladies the hairdryers are fine, in fact I did bring my own but it didn't work very well, must have been the voltage but my straighters (GHD's) worked fine. The bathroom was huge, two sinks and plunge bath. on arrival you receive token for towels, which you can change as often as you like, you must keep these tho otherwise they charge you. Make sure you have cash, if you spend anything at the hotel or at the shop you can charge it to your room and at the end of your stay if your paying with a card you are charged. Our rep was fab, we booked a trip through her and she gave us some useful tips. Any questions feel free to ask! We would definitly go back to this resprt again and reccomend this tranquil resort.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 8, 2011

Spent 2 weeks at the Verandah at Easter and thoroughly enjoyed the stay. The hotel is set in wonderful extensive grounds and the rooms, though basic compared to similar starred European and Middle Eastern hotels, were comfortable and spacious enough for a family of 4. The staff were friendly and helpful. The hotel is a little isolated but taxis easy to book through reception. The only minor complaints are the limited choice of food at the beach bar, outside dining on a more extensive basis would be good and an inside bar helpful on those rare ocassions a tropical storm passes.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Verandah Resort & Spa

Address: Indian Town Rd, Saint Philip, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Phillip Parish > Saint Philip
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Saint Philip
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — The Verandah Resort & Spa 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The Verandah Resort & Spa is a world-class all-inclusive resort overlooking the crystal blue Caribbean waters of Antigua. Perfect for couples, friends, families, honeymoons, and weddings. Guests love the resort's friendly, romantic atmosphere, with lots of activities for adults, teens, and children--not to mention our Two White Sand Beaches!The Verandah's four restaurants, four bars, four swimming, including the largest freeform freshwater swimming pool in Antigua. Activities include hobie cat sailing, kayaking, swimming, snorkeling, pedal boats, supervised Kids Club, 18-hole miniature golf course, and much more.Indulge at our Spa Tranquility, featuring a wide array of massage and beauty treatments, or enjoy a workout in our air-conditioned fitness center.We look forward to having you as our guest, and thank for your choosing The Verandah Resort & Spa, Antigua. ... more   less 
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Also Known As:
Verandah Hotel Saint Philip
Verandah Resort And Spa
Verandah Hotel St Johns
Verandah Resort All Inclusive
The Verandah Resort & Spa Antigua/Saint Philip

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