I keep checking this website on and off to see if this place has finally been closed down.
Please be careful if you chose to stay here. We went to Jolly Beach a year ago and it still affects me. I wake up in the middle of the night, feeling like someone is in my room all the time.The stay was quiet and peaceful basically. Boring as a matter of fact. We stayed 3 days and pretty much kept to ourselves.We have a vacation house in Saba,but we usually like to explore other islands while were there so we chose Antiqua this time.
So here's the scenerio, picture it.On our last night,my family
went to bed early, we had 1 room with double beds. The room was nothing like I expected.My husband got stuck in the bathroom because the door knob came off.We laughed about it though because it actually was funny.The toilet broke too.Pretty run down rooms. Weird color too.Old looking.No big deal.
I stayed up until 1:30am packing,on our last night and then just laid in bed watching TV. My husband was right next to me and the kids were in the other bed. I knew I had to get up early (6:00am) so I knew I would sleep light. I put a pillow over my head because my husband snores. Sometime during the night I heard something, but i thought it was one of the kids going to the bathroom.
The alarm went off and I got everyone up. I had put all the suitcases at the end of my bed and my daughters and my pocketbooks on the table. I took everything out of the safe so i wouldn't forget it and put it in my purse.
As I got up I notice my purse was gone and it was on the table on the deck outside. It still didn't hit me what had happened and i opened the sliding door and asked my family "why are the purses out here." My daughters purse actually was just full of makeup nothing else. Then I realized, we were robbed.
Someone actually came in to our room, while we were asleep and stolen all our money . Even the kids xmas money, which I had set apart with a label for each kid,that was taken.About $1000.00 cash.I was in a panic. We didn't have a dime. We didn't even have money to get to the airport. We immediately called the security and they called the police. What happen next made me realize that we were in another country. They all came into our room, searched our room, our suitcases. One security person made a snid remark that she saw my husband wandering around the grounds at 3 in the morning. I was so mad. I knew my husband was in the room with me, remember he snores and he was next to me, and anyway what if he was? what does that have to do with anything.What am I stupid?? I had sent him to get me something to drink around 11:30pm.thats it. They took us to the lobby and then took us into a small room, and proceeded to body search us. I was so angry, I told them no one is going to touch my 13 year old daughter, how dare you. We were treated like criminals.
Not an appologize, not an offer to help us get to the airport.No offer of any kind of help.Nothing.
We were robbed in their hotel!!! Didn't anyone get that? We were in the room when it happened, didn't anyone get that??
I started thinking about the "what ifs" after that. What If I woke up and saw him/her. What if my daughter did?
I'm crying , scared ,my daughters crying and scared and my husband and I are separated and he was searched and interigated.
We just kept saying why would we steal our own money we called you for help. I had an american express card. I was hysterical and begging the woman at the desk to let
me use the phone and call Amex for money or something. I am not the kind of person that yells and screams at people to make a scene, on the contrary, I don't like drawing attention to myself. I am a very private person so I wasn't rude in anyway. All I was saying was"Please, let me call my american express company to help. I have travel insurance. Please."
She coldly told me no to calm down or she will call the security over if I don't leave the desk. It was a nightmare! All our money was in our passport folder.
THANK GOD THEY DIDN'T TAKE OUR PASSPORTS!!!
Finally , I just said to my husband, lets just get out of here somehow . All I wanted to do was get back to our home in Saba where we could be safe with our friends.
Luckily, a taxi driver came over to us and quietly said "I'll take you,don't worry". We got out of there as quickly as we could.By that time we knew nothing was going to be done.
I started to think we were going to be arrested. The police and security became very secretive and it scared me.In the car , the taxi driver explained to us , what happens here is its the staff and the front desk. They work together. I had gone into my room the day before when the maid was in the room. I went into the safe and took some money out. I think that was my mistake.I don't remember if I took it out infront of her before putting it back. Actually, last year I read a post that someone questioned that problem and the hotel responded with,"Yes we did have that problem but it was rectified .Those people were fired" and then it happened to us so it hasn't stopped.If you decided to ignore my post, please please be very careful.Its not very friendly, and I know I willl get flack for this but its British . There is a big difference. We travel to Carribbean islands all the time. NEVER, have I been afraid.Security sucks,people there suck and I will forever periodically keep post ing just to warn travellers.I actually do wake up at night . Every little noise. Its such a creepy feeling to know someone was in my room while i was a sleep.I always thought when people get killed while sleeping, how can you not hear someone come into your room? It happens.My family is proof. This is a long review,but i feel it needs to be told.
Take it for what it is. This is the complete truth.
Be aware.I hope this review will stop at least one family from a possible,fearful vacation. This is more of a 1 star resort. Badly labeled as a 3 star.My plea is to everyone to read reviews,
stay in gated resorts. Much higher security. better trained security.Where the staff are more service oriented.I never heard from this hotel again. Nothing.Not even a letter of appologe.Remember this review when you are thinking of travelling there.I hope this helps someone out there.