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Jolly Beach Resort: Traveler Reviews


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Traveler Reviews

74% Recommend
3.5 of 5 stars 813 reviews
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This is a Three-Star Resort

Jolly Beach Resort

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4 of 5 stars
A TripAdvisor Member
Charlotte, NC
Jan 3, 2005
9/12 found this review helpful

We just returned from a week at Jolly Beach Resort (Christmas Day to New Year's Day). My group included my husband and our two kids in their early 20's. My travel agent would probably say that I am one of his "picky" clients, so take that into consideration when reading this review. We have stayed at some wonderful properties - Hyatt in Aruba, East Winds in St. Lucia, Maroma in Cancun, and Le Meridien in St. Martin, so I write from that perspective. I read other reviews on this site prior to our visit there which I found very helpful. I will be extremely honest in my opinion and hope that this review will be of use to others.

First, the positives.
The beach is absolutely one of the best we have seen in the Caribbean. It's long and walkable. The ocean was always gorgeous shades of blue/green. True, the water is not crystal clear, but neither did it contain seaweed or jellyfish. There is a great sandy bottom and the hotel will let you use floats. If you get out early enough, you can get one of the palapas so that you'll have shade when you want it. There are licensed vendors on the beach who will approach you, but when you tell them that you are not interested, they will wish you a good day and leave. My daughter and I had massages from Alex, who was wonderful! Thanks for whoever gave me that tip from this site. Also, Tony is a good guy to see for motorized watersports. As stated by others, the pool is unbelieveably beautiful.

The food was surprisingly good in the restaurants. Find out as soon as you arrive how to get restaurant reservations. We enjoyed all three restaurants, but the Italian was our favorite. Even thought we were there during one of the busiest weeks of the year, it is possible to eat at one of the restaurants every night. We only had to eat at the buffet our first night there. The buffet breakfast is very nice, but I would steer clear for other meals unless you have small children with you.

The staff was very friendly, helpful, and extremely polite. I specifically watched for rudeness from the employees because of other reviews that had been written, but I found everyone to be very gracious.

If you are looking for activities, there are plenty. We took a 5 hour taxi tour and decided that we would have enjoyed a little more time in St. John for shopping.

There is an adequate gym, a game room with pool tables as well as table tennis, and a small store on premise. The casino at Jolly Harbour is very nice and you can get a free shuttle to take you there and back.

Having said all that, here comes the negative.
The rooms are deplorable. We had two junior suites and they were both horrible. When we saw the accommodations, I immediately called the front desk to let them know that a huge mistake had been made. When I was told that yes, indeed, we had the best they had to offer, I was less than excited about spending a week in the room. However, we were there to enjoy the beach and be with our kids, so we just used the room to shower and sleep.

The buildings are in bad need of repair and sprucing up. With a face-lift, it could be a really nice property. The tennis courts need some attention as well.

What you must bear in mind is that Jolly Beach is a three-star resort. Don't expect anything more. It's not the romantic hotel to spend quiet time eating gourmet food and drinking nice wines with your significant other. It's a good family-style all-inclusive resort. I can't say that I was expecting more. I had a budget that I wanted to stay within during the most expensive week in the Caribbean. If I had wanted to spend more, we would have gone to Jumby Bay or Curtain Bluff! The old adage applies - "You get what you pay for" and we definitely got what we paid for!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $313 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Go elsewhere...

Jolly Beach Resort

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1 of 5 stars
A TripAdvisor Member
Los Angeles
Jan 3, 2005
7/12 found this review helpful

As a pilot that spends 80+ days on the road, we were told this was the fourth best hotel that had rooms left during Dec 26 to Jan 1. . We normally stay at Marriott hotels when we can, and so this is what I compared it to. After leaving the airport in our rental cars, we had a heck of a time trying to find the resort because of the lack of road signs and poor directions. When we did arrive, we checked in with no problems and no waiting for the room. When I got to the room, it was a standard room, so small you could hardly walk around the bed, smelled horribly musty/moldy, had no screen on the bathroom window and bugs did get in and had no furniture except for a small stool. It was built in cement tables, nooks, and looked like a mexican jail. The toilet worked poorly, and the room was very noisy from other people in other rooms or by walking by outside in the hallway. The "door" on the bathroom was a sliding piece of wood that didn't work well. After spending ten minutes in there, I went to the front desk to see if I could upgrade or get a different room. They were all booked up and said no. I then made arrangements to stay at another resort across the island, but was very hungry, and it was getting late, so we decided to eat before we left. We went to the buffet and did eat, but the quality of the food was not very good. As we sat and ate, I couldn't help but feel sorry for all these people that were there spending their money on this bad food and accomodations. After we ate we left and went to another resort. Maybe if you got a deluxe room or better it might have been OK, but the food was still pretty bad. There are better places on this island, like bluewater inn. Do your homework before finalizing this place as your destination.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $313 (year-round)
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Truly awful

Jolly Beach Resort

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1 of 5 stars
A TripAdvisor Member
Virginia
Jan 2, 2005 | Trip type: Business
6/16 found this review helpful

Well. Where to start. The island of Antigua is very depressing and impoverished. I will never go back. The Jolly Beach is low class resort catering to people who don't know any better. The food was so bad, we ate off property every night. Not that the food at other restaurants was much better. How is it possible to be on on island and NOT have fresh fish available? The concrete rooms were small, thankfully it was clean. I don't think it's possible to get rid of the tiny ants that cover every surface in the room. Shower pressure was good; ac could not be adjusted to go any colder. Some staff members were pleasant. The poolside grill was a joke as far as service--forced to stand and wait until you were pointed at and told to order. Lots of mosquito bites. There were lines with 20 or more people in the mornings to make reservations for the restaurants on property. I think the reason people go to JollyBeach is because it's affordable. That's the ONLY reason to go. But, beware: you get what you pay for. The beach was nice but water was cloudy. I have to talk about food again: it was truly horrible.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay December 2004
  • Member since March 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $313 (year-round)
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Fantastic experience

Jolly Beach Resort

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4 of 5 stars
A TripAdvisor Member
London, UK
Jan 1, 2005
7/9 found this review helpful

Eight members of my family went to Jolly Beach for Christmas and we absolutely loved it. If you are expecting to not see any mosquitos or the odd flying bug, this is not the place for you. We even heard a man complaining about the noise of the crickets at night!!! We went to the resort, expecting to relax and enjoy the island and we were not disappointed...The staff were great and the food was very nice. I was more disappointed with the behaviour of some of the other UK guests, who were rather loud at times and many guests who were rude to staff were actually shocked that the staff did not accept it. The resort was not dirty, as rooms were cleaned daily and the vents in the rooms are to ensure the circulation of air, which is needed when it gets very hot. As long as you chill out and realise that the staff are not slaves, you will have a great time. We definitely recommend a full tour of the island to find out the history of the Antiguans.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $313 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Would not recommend!

Jolly Beach Resort

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1 of 5 stars
A TripAdvisor Member
New York, NY
Dec 29, 2004
3/5 found this review helpful

We were totally shoked when we got to the resort. First, our room was not ready and we had to wait around for at least 45 min., while the staff seemed the least bit apologetic. When we did finally get into our room we were shoked to discover that the bathroom door was a sliding door that does not really lock and has holes for ventalation. The room is tiny, when my fiance would use the shower the steam would fill the room. The bathroom itself was dirty, tiny, and had a net for a window that did not have glass to close. Due to this there would be tons of flies and bugs in the bathroom!!!! You couldn't even sit on the toilet without wiping the bugs away. The staff at the resort was the most rude I have ever encountered on any vacation. They made it seem as if they were doing you a favor by serving you drinks or answering questions. Sometimes the staff outright ingored guests. The pool area although big, is very noisy and there are natives everywhere trying to sell you something. It is truly impossible to relax.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $313 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Jolly Beach Resort Also Known As

Address: Bolans Village, Bolans, Antigua