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“Great beach vacation” 4 of 5 stars
Review of Thien Hai Son

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Thien Hai Son
3.0 of 5 Hotel   |   Tran Huong Dao Street | Duong Dong Beach, Duong Dong, Phu Quoc Island, Vietnam   |  
Hotel amenities
Ranked #5 of 11 Hotels in Duong Dong
Nanaimo, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Great beach vacation”
4 of 5 stars Reviewed March 10, 2013

We spent 5 days at this resort with a group of friends. There are two choices. One is to stay in the main building and the other is to stay in one of the duplex cottages that slope down to the beach (about $50/night upgrade but well worth it). The cottages were very comfortable with two double beds and big verandas in front. They vary in the distance to the beach but the upper ones are closer to the dining room. The beach was very nice and clean, although there were some invisible stinging things in the water that created mild discomfort (maybe jelly fish larva) but were not a big problem. There was a nice cafe/dining room at the beach and lots of lounge chairs and palapas. There was also inexpensive massages being provided on the neighboring property. The dining room was very nice and there was a good selection of foods for the breakfasts. There was a tennis court the rental of which included tennis rackets and balls (quite a reasonable price). There was a spa that was attached to the hotel. It was more expensive than the beach one but also more private. All in all, a highly recommended experience on an island that is just starting to develop as a tourist destination (new airport recently opened).

Room Tip: Pay the upgrade and get one of the many duplex cottages rather than the main building.
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Ho Chi Minh City, Vietnam
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 4, 2013

We stayed in this hotel during Vietnamese New year ( 7 Feb- 13 Feb). Our group ( 4 families ) are quite happy with excellent and very friendly services, especially warm-welcome atmosphere(attitude) of all staff during Tet Holidays. A small surprise new year party was organized with lucky money and secret prizes for staff and guests during new year EVE which made us feel like "TET at home". Awesome!
About the hotel: We used to stay in SGPQ, but this one is more friendly and worth every single penny you spend. Beautiful beach with coconut trees. Close to night market and many other restaurants. THien Hai Son shall be our favorite Hotel in PQ from now on. Highly recommend to everyone.
Only one Prob during our stay: a family in our group, the wife came first, her husband came later. she went out with kids and forgot to leave key at reception desk for him. Receptionist let him enter the room but refused to give him a key. without the key, he could not turn on electricity in the room. we called them from the beach (Star beach- far away) and asked them to give him a spare key, we would return later but they refused.... finally it was sorted but i really hope the staff should be more flexible on this. very simple rule every hotel has is that there is a spare key to every room. The rest of the holiday is fantasic.

Other than that, we are very happy with our trip. Shall definitely come back. I would like to express our gratitude to all staff for bringing us such a wonderful holiday!!!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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East Anglia
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 24, 2013

When booking this hotel make sure your room number begins with 400. The lower numbers are in the main block which is a NIGHTMARE! Gulag is a good description. We were moved after first night to a bungalow 442 in the garden close to pool. As previous reviewers state, they are spacious and quite quiet unless you get a heavy smoker coughing all night in the next door unit!
Generally this hotel is good value for money. Well located and good service. Yes the place was built in another era but that adds a quaintness to it. Cleanliness is 100% would I stay here again? Yes, probably but not for more than 4 or 5 days.

Room Tip: Room numbers starting at 400. Avoid main block whose numbers go up to 300s sea view bungalows would...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
inverness
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 12, 2013

Not a place we'd recommend you stay!!! The bungalows are nice enough, as long as you don't mind sharing them with trails of ants, cockroaches and geckos. -
I liked the gecko, I have to admit. At least they eat insects, though I think there were too many for it to eat...
Unfortunately breakfast is a disaster. The choice of food is good, but rather limited if you don't want to share it with numerous flies on the fruit, bread etc. The hot food wasn't kept hot enough.
I think this is a government run place and rather sad because of it.
Another thought: Where does all the sewage from the hotels go??? There are big pipes down by the beach.
If you are going to Phu Quoc, visit the night market for atmosphere.
The restaurant across the road from our 'resort' and slightly towards town (something Nam?? can't remember) was very good.

Room Tip: Don't pay for an upgrade to a beach front bungalow - they are just as infested as the other bung...
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 7, 2013

This a 3 stars establishment. The location is great, directly on the beach, 20 minutes walk to the small town, next to restaurants. The beach is clean, the water is very warm. You will not be botherred by sellers of all kinds, there is a security guard just for that.
Our graden bungalow was spacious with one double bed and one single bed with room to spare.
The bathroom needed attention, cracked tiles, stained ceiling, but it was very clean.
The breakfast buffet was just fine. We ate at the sunset bar on the beach a few time and it was just perfect. Try their candle light dinner on the beach with fresh seafood cooked for you on the BBQ. The staff is eager to help very nice and seems to enjoy working there.
When we were there, 80% of the guest seems to be from a russian origin.

Room Tip: We asked for an upgrade as suggested in an earlier review. We got a garden bungalow and it was a ver...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali, Indonesia
Top Contributor
195 reviews 195 reviews
51 hotel reviews
Reviews in 65 cities Reviews in 65 cities
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed January 29, 2013

Still staying in this old and tired looking place, I just wish my day is over soon so I could get out ASAP. Booked through Agoda so I can't get my money back. Room is smelly when you enter, leaking AC and weird style of the room. Do not waste your money

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marbella
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 19, 2013

This hotel is very tired, and my wife likened it to the hotel in The Shining. Positives... The bedrooms are spacious. Housekeeping is efficient and overall cleanliness is good. The staff were very helpful. The complimentary breakfast was very good. It is close to local shops and restaurants. The pool is very good and the gardens well kept. The sunset can be enjoyed from the bar and dinner can be taken on the beach. Negatives... Some sort of dirty water drainage system is positioned in the centre of the beach, drains into the sea, and smells. It left the water bubbly at times and we werent comfortable with it. There is no lift to the 1st and 2nd floor rooms which would present a problem for some. Our bath was stained and the bathroom a bit smelly due to the drainage. The hot water was a bit hit and miss. All of the stone floored rooms are set off of long stone floored corridors and the noise started at 6am. The noise of people leaving their rooms, banging doors, talking and even walking echoed along the corridor. We could tell who was wearing trainers and who was wearing flip flops. It made a very early start to the day. We stayed 2 nights and could have done 3, but that would have been the limit.

Room Tip: I would look for a bungalow. We were on the 2nd floor so we had no noise from above. People on the 1...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thien Hai Son

Address: Tran Huong Dao Street | Duong Dong Beach, Duong Dong, Phu Quoc Island, Vietnam
Location: Vietnam > Kien Giang Province > Phu Quoc Island > Duong Dong
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Duong Dong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Thien Hai Son 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Thien Hai Son Hotel Phu Quoc Island
Thien Hai Son Phu Quoc Island, Vietnam

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