We stayed in this hotel during Vietnamese New year ( 7 Feb- 13 Feb). Our group ( 4 families ) are quite happy with excellent and very friendly services, especially warm-welcome atmosphere(attitude) of all staff during Tet Holidays. A small surprise new year party was organized with lucky money and secret prizes for staff and guests during new year EVE which made us feel like "TET at home". Awesome!
About the hotel: We used to stay in SGPQ, but this one is more friendly and worth every single penny you spend. Beautiful beach with coconut trees. Close to night market and many other restaurants. THien Hai Son shall be our favorite Hotel in PQ from now on. Highly recommend to everyone.
Only one Prob during our stay: a family in our group, the wife came first, her husband came later. she went out with kids and forgot to leave key at reception desk for him. Receptionist let him enter the room but refused to give him a key. without the key, he could not turn on electricity in the room. we called them from the beach (Star beach- far away) and asked them to give him a spare key, we would return later but they refused.... finally it was sorted but i really hope the staff should be more flexible on this. very simple rule every hotel has is that there is a spare key to every room. The rest of the holiday is fantasic.
Other than that, we are very happy with our trip. Shall definitely come back. I would like to express our gratitude to all staff for bringing us such a wonderful holiday!!!
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- Also Known As:
- Thien Hai Son Hotel Phu Quoc Island
- Thien Hai Son Resort Phu Quoc Island, Vietnam