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“Fine but could easily be excellent” 4 of 5 stars
Review of Sea Star Resort

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Sea Star Resort
2.0 of 5 Resort   |   98/2 Tran Hung Dao Street | Ba Keo, 7 Ward, Duong Dong Town, Phu Quoc Island, Duong Dong, Phu Quoc Island 950000, Vietnam   |  
Hotel amenities
Ranked #6 of 18 Hotels in Duong Dong
Certificate of Excellence
Aarhus, Denmark
Top Contributor
98 reviews 98 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
85 helpful votes 85 helpful votes
“Fine but could easily be excellent”
4 of 5 stars Reviewed May 2, 2013

We stayed in 2 family villas at the price of 50 $ pr. night incl. transport from the airport- Verty fine service also in connection withthe reservation.
The rooms are fairly basic, but very clean and ok kept, but we were missing places for hanging clothes or put aside our stuff and we also missed a chair at the writing desk.
The staff is cleaning the beach every morning and the area is nice and clean - despite loads of trash are being brought in by the sea....
Breakfast is only served till 9 a.m. which forces everybody to wake up early. Ok buffet breakfast is served. Restaurant was actually good with delicious reasonably priced food .
OK wifi with in the resort - best at outside areas.
Beds are terribly hard so we brought in the mattress from our loungers at the balcony.
There are no towels for the beach so bring your own.

Room Tip: Beach front looks really n ice but were occupied during our stay. Make an early reservation.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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Utrecht
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 1, 2013

This was a very nice place to stay, especially when you stay in a beach villa. Everything is cleaned very often. The houses are not very big, but everything you need is there. Breakfast is fine but nothing special. Prices are not high compared to other resorts on Phu Quoc. There is a free transfer to and from the airport.

Room Tip: Take a beach villa and you are really close to the sea!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed April 28, 2013

This place is nice located on the beach and you will have breakfast with sea view. The bungalows are hudge but without caracter. Every bungolow has Airco and WiFi, so you can google on the beach. The sunset is fantastic, but be aware that the flies show up a minutes later, so use some reppelant. There are a few restaurants nearby that are also on the beach and offer more value for money. Staff was friendly and helpful

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 26, 2013 via mobile

We spent 3 nights in this hotel. We had a beach villa and the location was impressive. Unfortunately, in the first villa they gave us the air conditioning was broken and it was quite dark. A member of the staff came and pretended to go outside to repair the air conditioning, but after a while we saw him hiding behind the wall just waiting for time to go by before returning to us. We asked to be moved to another villa and that was absolutely fine- no problems with air conditioning and more light in the room. Anyway they did not offer any compensation or apology for having spent the first night without air con. What we found more disappointing was the staff: at check in they did not provide any information at all and when I asked for a map of the island I was given a photocopy with unreadable locations (too small). The man at the reception did not even point me to where we were (he did when I asked, again without adding anything else, despite the fact we had just rented a scooter from
him and were going to explore the island).
Very poor breakfasts - the worst we had in 3 weeks of South East Asia. The beach is stunning but dirty - the hotel staff could have cleaned up all the trash in front if it!

  • Stayed April 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 24, 2013

great location but I expected a bit more for the price here. The rooms lack a kettle to make tea/ coffee although there is complimentary tea/ coffee provided daily plus you can walk down to the restaurant for hot water so if you like a tea in the morning you go without. The bathrooms were similar to guesthouses where the shower is right near the toilet and there is no separate cubicle, so you end up using the towels to mop down the floor and toilet each day. I guess paying $45 a night I expected similar standard to Hanoi or Saigon hotels at this price, and we have stayed in hotels around the $30 range in Vietnam which were much better. Staff also not interested at check in and didn't provide any information unless asked. The rooms provide a mosquito net over the bed but really they could have put some screens on the windows, I think the place has been cheaply built and then not maintained, rooms need a spruce up. Nice deck chairs on your balcony but you need to carry the mattresses down to chairs on the beach. There could be a stash of mattresses near the beach chairs, the staff spend time sweeping the beach which is not really needed. They could be giving out mattresses or painting some of the rooms. P.S don't buy shuttle transfers on the boat over if you have a reservation, the guy is after a commission

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 6, 2013 via mobile

Lovely resort located on the beach. Villas are fairly basic, but very clean and well-kept and good value. We have stayed in a similar resort almost 3x the price of sea star, on the same island, and can say that sea star is much better value for money. Restaurant was good, food was lovely, and reasonably priced. Staff were generally very friendly and helpful. Impressive buffet breakfast. I would say this is a couple's resort, so not ideal for backpackers or lone travellers, however we still really enjoyed our time there. Dogs and cats roam the resort freely, which is great if you like dogs and cats. Impressed that the resort had wifi.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 3, 2013

Super location and beach, very quiet. Clean on the territory and in bungalos. Сomfortable deck chairs on the front porch of each bungalow. Place created for relax. I highly reccomend to stay, but do not reccomend to buy transfer to cambodga and to buy local Phu Quoc tours throught sea star reception. We were disappointed and changed the operator:))))) But staff is friendly and helpful. I would stay here if come back:))))))

Room Tip: beach view bungalow are excellent!
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  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sea Star Resort

Address: 98/2 Tran Hung Dao Street | Ba Keo, 7 Ward, Duong Dong Town, Phu Quoc Island, Duong Dong, Phu Quoc Island 950000, Vietnam
Location: Vietnam > Kien Giang Province > Phu Quoc Island > Duong Dong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Duong Dong
#4 On the Beach Hotel in Duong Dong
#4 Spa Hotel in Duong Dong
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sea Star Resort 2*
Number of rooms: 79
Official Description (provided by the hotel):
Seastar resort is reminiscent of a tranquil Vietnamese village under an ever green coconut cove. The resort is proud to have the nicest stretch of Long beach with natural shades by malabar almond and palm trees. We are the only resort in Phu Quoc that have bungalows right on the beach. We strive to exceed the your expectations with bigger rooms and spacious veranda, genuine local hospitality, complete tranquility and excellent value for money. " Enjoy Your Stay at Sea Star resort " ... more   less 
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Also Known As:
Sea Star Hotel Phu Quoc Island
Hotel Sea Star
Sea Star Resort Phu Quoc Island, Vietnam

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