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“Beautiful people who make you feel you're in paradise.” 4 of 5 stars
Review of Turtle Beach by Elegant Hotels

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Turtle Beach by Elegant Hotels
4.0 of 5 Resort (All-Inclusive)   |   Dover, Barbados   |  
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Ranked #1 of 2 Hotels in Dover
1 review
“Beautiful people who make you feel you're in paradise.”
4 of 5 stars Reviewed July 19, 2014 via mobile

Beautiful friendly people who couldn't do enough for you. Great for couples. We were on our anniversary and so it was lovely and relaxing except they were building sandals resort next door which was noisy. We were moved to an upgrade junior deluxe ocean view suite which I recommend. Very humid but there thankfully was a breeze.

  • Stayed June 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,892 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 18, 2014

Came here for a 5 night stay before me and my boyfriend flew to Saint Vincent. The resort was lovely, and food was a good standard for an all inclusive! I loved the restaurant near the beach, that was defiantly my favourite! The Italian was nice but very very very hot! Maybe this is be because it's up high and no air con? The entertainment each night was good, loved the four ladies who sung they were excellent! The sea is rough but this doesn't bother me or my partner as I'm not too keen on being in the sea! It is very blue and beautiful! We had nice walks everyday down the beach! Pool areas are quite small and I would of loved a swim up pool bar but that's just me being fussy and lazy in the sun :) overall it is a lovely hotel with some lovely staff! Would I return, yes!!!! :) thank you turtle beach!!

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed 5 nights at Turtle Beach and miss it very much. We had an amazing stay.

Room: The room was spacious although the bed was a little too soft for our liking and the shower leaked but after a complaint they patched the leak and fixed the problem asap

Food: The food is as you would expect for an all-inclusive. The chef Carl was amazing and accommodated to our special needs though. The Barbados night was wonderful, especially the selection of drinks. Asiagos service was very slow and one night took us 2 hours to finish

Entertainment: The entertainment was rather bland overall although the singers were rather good

Service: We have been to 3 other resorts but this one has the best service by far and made our vacation! They always were checking up to see if we were okay or needed anything

Beach/Pool: The breeze always keeps you cool so you never get hot. The beach was rough but we made the best of it. We strongly recommend the sister resort Crystal Cove for a day for the water sports because the beach is so calm. The pool was spacious and not too crowded

Activities: Saint Lawrence Gap was a disappointment only 5 minutes walk away. It seemed rather run down. We went to the other side of the island for a tour and saw the more developed side which was better. Bridgetown was nice as well and we tried zip lining which was a blast. Also try the local white van to get a taste of the island with the blasting reggae musing and the quick transportation, it is much cheaper too

We strongly recommend turtle beach for a nice family vacation and the wonderful service

Room Tip: We had Room 428 on the 4th floor with a good view of the ocean and everything. If you want a good vi...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TracessYarde, Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, July 19, 2014
Dear 'Riyadh A',

We wish to thank you for taking the time to write this lovely review about your recent stay at Turtle Beach Resort. We truly appreciate the wonderful comments about the room, food, drinks, pools and the service. We are thrilled that you loved our beautiful island and had the opportunity to experience most things that it had to offer

We sincerely apologize for the maintenance issues you experienced, and for the other areas where we did not meet your expectations. We assure you that we will continue to use guest feedback to improve our service quality as we aim to ensure all guests leave satisfied.

We look forward to welcoming you once more to Turtle Beach Resort where our warm Barbadian hospitality awaits you.

Yours Sincerely,

Tracess Yarde
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

Myself and my partner visited this hotel in June, It was not what we had expected but still a beautiful, airy hotel. The staff were very friendly throughout our stay and everything was clean and tidy.

The entertainment was good, however we felt there wasn't much of a variety, mainly singers or bands. Where as we are use to a variety from other hotels we have visited. We did find ourselves having little to do once the entertainment had finished usually around 11 pm.

We were celebrating our anniversary and were informed by Elegant Hotel we would have a surprise in the hotel room, which we never received, this was a little disappointing.

Food was amazing, lots of choice and yes there is the average British food there but lots of Caribbean influenced foods, Oriental foods available (depending on the day there are different themed foods.)

Overall though this hotel is lovely, beautiful beach (although the sea is rough, being North Atlantic side), Stunning food and the staff were very welcoming. I would definitely recommend this hotel to a friend.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHGSocialMedia, Social Media/Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, July 17, 2014
88susieQ,

Thank you so very much for your review of your lovely stay at Turtle Beach. We are so pleased that you decided to spend you special anniversary with us.

We appreciate you highlighting the wonderful theme nights and food choices we have on our property. Additionally, we are pleased that the staff was very welcoming as we continually strive to provide our guests with the best possible experience.

I am very sorry to hear that you did not receive your special anniversary surprise upon arrival, but I will mention it to the hotel.

Thank you again for your review and we hope to welcome you back in the near future.

Sincerely,

Alexa G. – Social Media/Guest Relations Manager
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Cardiff, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

Fab place, total chill out. Room was fab, we had an upgrade as it was our wedding anniversary so thank you to turtle beach for that. Fab ocean view. Rooms are spacious - only minor downside there are few plug points & none near mirror for ladies to do hair. With sandals opening next door maybe think of a slight refurb to update rooms? Staff are all so pleasant & helpful. Buffets are brilliant, breakfast & evening. Downside was a la carte booking system wasn't explained so missed out on Asiagos on our anniversary night so maybe put booking system into room directory? Tipping staff was also difficult, maybe a cruise like system as we felt awkward just tipping our favourites - Ryan, Donna & concierge. Overall highly recommended, you will so enjoy.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 14, 2014

We have just returned from a 16 night all inclusive holiday to the Turtle Beach.As soon as we arrived we were treated like royalty by the staff.They seemed to want to do anything and everything for us.They were polite,cheerful,and good at their jobs.This continued throughout the holiday.
The room was clean,quite large and comfortable.
The bar staff were plentiful,cheerful and helpful.Also the "shorts" were named brands which is unusual for all inclusive holidays.
The swimming pools were clean and tidy and more often than not we were able to get a sunbed.
The hotel had a private beach area which was lovely and had staff which looked after our every need.They even brought round trays of drinks for us every so often.The only problem was that the water was rough and you couldn't swim in it.The safety flag was either red or yellow the whole holiday.This was the only disappointment.
We went on a couple of excursions organised by Virgin One was the bus trip around the island and the other was a trip around the coast on a catamaran which included swimming with turtles.On both they were good value for money,great fun and the couriers great,helpful,knew their jobs and very happy and cheerful.We would recommend both trips to anybody going.
On the whole we had a great time,and would recommend Barbados and Turtle Beach for anybody wanting to go to the Caribbean

Room Tip: Try to get a room with a sea view as they are great.
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHGSocialMedia, Social Media/Guest Relations Manager at Turtle Beach by Elegant Hotels, responded to this review, July 16, 2014
Bobandbreda,

Many thanks for the lovely review of your stay with us at Turtle Beach.

Thank you especially for highlighting our fantastic staff. We continuously strive to provide our guests with an incredible experience, so it is wonderful to hear that we were able to deliver on that front.

We are pleased to hear that you enjoyed everything the island had to offer, including the Virgin One tours around the island.

We look forward to seeing you at Turtle Beach again in the future.

Sincerely,

Alexa G. – Social Media/Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2014

My husband and I stayed at Turtle Beach from June 7-14, 2014. Great place! The food was awesome, staff friendly, room was spacious and extremely clean and comfortable.
Now for the disappointing part, the ocean water was very rough when we were there (perhaps it was just the time of year, the red flag was up the whole week), excellent for boogie boarding and splashing around in the waves, but not so good if you are looking for a relaxing swim in the ocean. That was not possible the week we were there.
I also knew going into the vacation this was a family resort so I knew there would be small children. I was just surprised at the amount of children that were present. A screaming 6 month old at dinner at the next table was not ideal. Overall however, it was a wonderful time. There was entertainment every night as well. On the Monday and Tuesday night there was a quartet of ladies called Virgo. All I have to say is Wow, can those ladies sing. Wonderful evening for sure.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Turtle Beach by Elegant Hotels

Address: Dover, Barbados
Location: Caribbean > Barbados > Christ Church Parish > Dover
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Dover
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Turtle Beach by Elegant Hotels 4*
Number of rooms: 161
Official Description (provided by the hotel):
"A vibrant blend of contemporary style and informal elegance." A truly magnificent all-inclusive property of 161 rooms situated on a glorious stretch of the south coast of Barbados. Turtle Beach Resort uniquely combines contemporary style, informal elegance, lively atmosphere and a superb range of facilities suitable for all ages, including a supervised kids Club (for children aged 4-12) setting new standards for all-inclusive holidays to the Caribbean. Complimentary WiFi. ... more   less 
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Also Known As:
Turtle Beach By Elegant Hotel Dover
Turtle Beach Barbados
Turtle Beach Resort Barbados
Hotel Turtle Beach
Turtle Beach By Elegant Hotels Barbados/Dover

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