This was one of the most expensive hotels I've ever stayed in, but certainly not one of the best. Great rooms though, beautiful beach, very relaxing experience... food was a little behind expectations, especially the breakfast, lunch was only okay, dinner very good on most days.

Unlike other reviewers we found the staff to be a mixed bag. Some very nice & attentive, others such as the front portal staff quite rude, some quite bored or unprofessional. And I am not really a difficult guest.

While having had a good time, I'd look for better value next time.

Our second stay here, on all-inclusive basis, this time with our two daughters. Felt very welcome with efficient and friendly service from both restaurant and bar staff who seemed well-motivated and good fun. Good mix of themed evening meals and barbecues. Some v.g. mealtime entertainment, notably 'Fire and Ice' and lunchtime steel drummer.

At breakfast, the wild small birds - sparrows, blackbirds, and yellow-breasted ? chats - could be a pest as they are quite cheeky in drinking your fruit juice if you look away: recommend one of you stays on guard while the other one goes for the buffet food. Also good fun !

On the beach, Captain Sam and his great team made sure we were all safe and enjoyed the facilities. The family went on the resident Hobie cat(amaran). The team worked really hard to give the guests a chance to have a go as soon as the sea was less choppy. The girls took a jet ski with one of Sam's team to see, and snorkel with, the giant turtles offshore at Oistins.

The beach is very sandy and kept clean. Great place for a good walk along the beach past neighbouring resorts before breakfast, or at any time, for that matter. Plastic drink cups are frequently filled and collected quickly before they could possibly become a nuisance.

The staff at Turtle Beach are excellent. Extremely helpful and friendly.A very relaxing holiday and all needs were quickly catered for. The food was great with plenty of choice. Bar staff were wonderful in particular Elizabeth. The 'Beach Boys' and Maradonna were very attentive and made our safety one of their main tasks. There is no doubt the management and staff at this resort are a true credit to Elegant Hotels. Especially Crystal and Julian. Thank you all from the Bartholomews.

We stayed at turtle beach for the first time and it was great. There was a variety of restaurants and virtually every single one of the staff was curteous and polite and very helpful. The room was fine, probably better to get two with two older kids , but it had a great view onto the pool and sea.
the bar staff and water front staff were all excellent , we never had to wait a long time .

We'd been to antigua twice before but the staff were definitely more helpful at turtle beach. We had a few problems with issues with the toilet but they came straight away even at 4 am !!!

So can't be faulted in terms of service really - great relaxing and pampered stay.

Sue and Keith and family