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“Great Holiday” 4 of 5 stars
Review of Turtle Beach by Elegant Hotels

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Turtle Beach by Elegant Hotels
4.0 of 5 Resort (All-Inclusive)   |   Dover, Barbados   |  
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Ranked #1 of 2 hotels in Dover
Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Great Holiday”
4 of 5 stars Reviewed January 31, 2013

Stayed 10 nights from January 11th and loved the place.

On arrival we found the staff at the front desk to be really friendly. We had gone for a Deluxe Ocean View Room. It was spotless, spacious and a great view. The only criticism of the room was the absence of an accessible plug socket, but scrambling behind a table wasn't too much hardship. Free Wi-Fi was very convenient.

The food was generally excellent. As some people have commented, a few of the restaurant staff could be a bit surley, but it was just their way. Service at the restaurants was good apart from on night in the Chelonia Restaurant when our meal took almost 3 hours. Our one disappointment was the Asiagos Restaurant. Although the food and service were great, the menu there didn't change during the whole of our stay.

Evening entertainment is limited and low key, but that suited us.

The pool areas are clean and there are plenty of sunbeds. The beach is lovely and Sam and the team really look after you. A special mention too for Maradona, a lovely waiter who brings drinks and fresh fruit round during the day.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (367)
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Woodbridge, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2013

My Stay at the Turtle Beach Resort, in Barbados was so nice. We had the Top Room, with a great View of the Beach and the Pool. The Choices of Food and Drinks were Great too! Everyone at the Resort was very, very Friendly and the Rooms were Cleaned daily. Great information on Excursions and Activities too!

Room Tip: Choose a Top Floor Room with a Beach View!
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
widnes
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 29, 2013 via mobile

Me and my fiancé spent 11 nights at this wonderful hotel, we originally booked 4 nights here and 7 at Tamarind, but on leaving here we felt sad to be leaving, so after spending one night at Tamarind we asked if it was possible to return to Turtle Beach, being part of the Elegant group they agreed to let us return, even providing the same room 319 which had a perfect view of the pool and sea. On our return they were so happy to see us, the room had been decorated with swan towels and petals, lovely gesture.. The staff are the most friendliest we have ever met, and we travel to lots of places.
Special mention to Mr Hilary in the restaurant , really friendly, Winston behind the bar, ( Mr Hoare). Hermistas on arrival, and a special mention to Ricky, Antony, Sergio and Dario, the great boys on the beach. We will definitely be returning to this lovely place, even though we don't believe in returning to the same hotel twice. We can't find one fault with this hotel, the people, the surroundings, anything.. Thanks to all the wonderful people we met who made this holiday great fun, John & Elaine. Sheila & Kay, Dave & Jade. John & Claire., hope to meet you all back here some time soon.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billericay
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 27, 2013

Stayed 10 nights with family from 16 January 2013.

HOTEL: Spacious, clean and welcoming.

FOOD: Excellent all inclusive food and drinks. Breakfast, lunch, afternoon tea and dinner! You can eat all day! Read previous report criticising choice at lunch and couldn't believe what I was reading! Fantastic choice eg soup, freshly made Wraps, choice of meats, fish, pasta, barbecue meats, pizza, vegetables and various sweets every day! All meals top quality. Choice of restaurants for dinner and again, top quality and better than 5 star hotels I have stayed at. Clearly some people moan for the sake of it. Only criticism from me would be need more salad choices.

Fantastic all inclusive drinks including beer, wen, cocktails and soft drinks.


ROOMS: We had booked 2 Junior Deluxe Ocean View Suites and were given rooms 422 and 423. Great rooms with large balcony and sun beds table and chairs. Great view of sea. Clean and spacious. I think it is worth going deluxe for the extra room.

POOL AND BEACH: 2 large pools, kids pool and jacuzzi. Nice grounds and spotless. Beach was sandy and plenty of sun beds so no rush to put towels on them first thing in the morning. Captain SAMs beach team were great. They organise your sun beds and offer free (non motorised) water sports eg catamaran rides, body boards etc. What a friendly bunch they are. Jet skis etc available at extra cost. We tended to get sun beds on the beach. They even come round and offer you drinks from the bar and take orders so you don't have to move from your sunned! Maradona was great.

STAFF: I have a theory about this. The male staff are more extrovert and will engage in conversation. The female staff are very polite but clearly have been briefed how to deal with customers in almost a shy way. BUT if you engage in conversation with them first they are very friendly and have a good sense of humour.

ENTERTAINMENT: 6 days a week and not too bad at all. Steele band night in Waterfront restaurant was particularly good. For younger customers there is nightlife in the St Lawrence Gap about 15 minutes walk away. Not swish venues but lively. Many people seemed to stay in hotel. Entertainment ends at 10.00.

TRIPS: we went with Virgin and went on their catamaran, swim with the turtles Virgin Ahoy trip which was brilliant. Also went on Harbour Lights beach party where again the entertainment was great.

OVERALL: Would definitely recommend this hotel. Great setting, great food, great beach team and by and large great staff when you get to know them.
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Room Tip: We preferred the higher floor and went for the deluxe junior ocean view suites. 422 and 423 (on corn...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

We have been to Turtle beach many times , sometimes on our own but usually with our family. First time for us around Christmas and the hotel looked great and they had made a huge effort with decorating everywhere. There were more Christmas trees than b and q have. I always read the reviews about this site on Tripadvisor on a regular basis and while there are lots of people who love it I am not sure any of them have commented on the magic that there is at Turtle Beach. Hard to say exactly what it is - could be great service, great people, great food, great atmosphere - could be Sam and the waterspouts team or is it just everything together that makes this a magic place to visit once, twice three times and more.

Everyone can have their own opinions and not everyone likes the same things but I struggle to understand how anyone can think the staff are rude or not helpful.

We will be back soon to share the magic of being back at turtle beach.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 25, 2013

The welcome we received on arrival, was superb. Bell Boy, Nigel, couldn't be more helpful. A nice rum or fruit punch to welcome us to the hotel. Check in was flawless; take the forms to your room, fill them in and return them when you're next passing! All of the staff were so friendly and took time to chat with you and have a laugh. Herman, at reception, was just full of life and made everyone very welcome.
We booked an Ocean View room, 3rd floor; well, it might as well have been an Ocean Front room with the fantastic view we had. The bed was very comfortable and all other amenities were on hand, TV, fridge, safe, iron, hair dryer, tea & coffee making, free Wi-Fi in the room, around the hotel and on the beach! (So nice to stay at a hotel geared for the 21st century.)
Three restaurants in the hotel but only two out of the three open each evening on an alternating basis; you reserve a table of your choice at whatever restaurant at breakfast time each morning. Both the main restaurants, the Chelonia and the Waterfront are fine. We preferred the Waterfront. The Italian restaurant, the Asiagos, was very nice, excellent service. There's breakfast, lunch, afternoon tea and sandwiches and dinner, so you shouldn't go hungry.
With threel swimming pools and a jacuzzi, pool lovers should be well satisfied; if not there's always the ocean. A little bit rough at times compared to the west coast, but once you were in, it was lovely. Captain Sam and his crew are on hand at the beach to help you with any water sports, take out a Jet Ski for US$60 per ½ hour. Sunbeds on the beach were very comfortable, nice thick mattresses and sunshades. Oh, and not forgetting little Maradona, who comes round regularly serving ice cold drinks; he may be the smallest guy in the hotel but he has the biggest smile! Other than that, just order up at the bar for as many drinks as you like. Coke, lemonade, etc, is on free vend from the machine. I think you would be hard pressed to say you didn't like this hotel; there is nothing wrong with it whatsoever, and I would have no qualms about returning here again.
As always, there are improvements that could be made and these are only my observations and certainly not criticisms. The material on a lot of the sunbeds around the pool has stretched a bit leaving a big dip in the middle of the bed; however, putting two mattresses on makes it much more comfortable. It would have been nice to have a small drinks table at the side of the sunbeds.
The food, although excellently cooked and presented, was a little bit too Bajan for me personally; could have been a bit more International. The Italian Restaurant had the same menu for the whole 10 ten days we were there and could have been a bit more 'Italian' in its choice of dishes.
As I said these are only observations and will not detract from you having an excellent time.
A short walk from the hotel is St Lawrence Gap ("The Gap"). Unfortunately, this area is not the lively hot spot it used to be; sadly, it has lost a lot of its charm.

Room Tip: You do need a room higher up for a view of the beach and the sea. We had room 306; it was perfect...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosport, United Kingdom
2 reviews
5 of 5 stars Reviewed January 22, 2013

We returned from 2 weeks in Barbados back in November... I have got to say it did not disappoint.... This was our honeymoon and I would defiantly recommend this resort to others...

The staff were amazing, they could not do enough for us.... Plates and glasses were always full and we were alway met with a smile!!!

I would like to say a huge thank you to damion and collis, who were second to none when it came to customer service!!! Sams crew are hilarious, they made us very welcome and remembered to get me an extra bed for my "stuff" every day :) Ricky has an amazing outlook on life, defo get him to take you out on the cat...

The beach is beautiful... I miss that view of pure paradise... The beach venders have a bit of banter however they aren't pushy....

The rooms are clean and tidy and extremely spacious.... We had a sea and pool view which was perfect....

I loved this resort and we will defiantly return with my son.... Soon!!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Turtle Beach by Elegant Hotels

Address: Dover, Barbados
Location: Caribbean > Barbados > Christ Church Parish > Dover
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Dover
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Turtle Beach by Elegant Hotels 4*
Official Description (provided by the hotel):
"A vibrant blend of contemporary style and informal elegance." A truly magnificent all-inclusive property of 166 rooms situated on a glorious stretch of the south coast of Barbados. Turtle Beach Resort uniquely combines contemporary style, informal elegance, lively atmosphere and a superb range of facilities suitable for all ages, including a supervised Tommy Turtle Kids Club (for children aged 3-11) setting new standards for all-inclusive holidays to the Caribbean. ... more   less 
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Also Known As:
Turtle Beach By Elegant Hotel Dover
Turtle Beach Barbados
Turtle Beach Resort Barbados
Hotel Turtle Beach
Turtle Beach By Elegant Hotels Barbados/Dover

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