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“Superb Hotel with Amazing Service” 5 of 5 stars
Review of Hilton Barbados Resort

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Hilton Barbados Resort
4.0 of 5 Hotel   |   Needham's Point, BB 11000, Barbados   |  
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Certificate of Excellence 2014
Commequiers, France
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Superb Hotel with Amazing Service”
5 of 5 stars Reviewed November 15, 2013

We stayed at The Hilton Barbados from 16th October to 5th November. We have holidayed in Barbados for the past 14 years on an annual basis but this was our first stay at The Hilton ... what a treat was in store for us. From the moment we entered the hotel until the moment we left all staff were amazingly friendly, helpful & efficient, its obvious that customer care and satisfaction is paramount at this hotel - the customer really matters! Our package included full buffet breakfast daily which was an amazing array of hot and cold food, pastries, fruit, egg chef, personally blended fresh fruit juice - the best buffet breakfast we have enjoyed at any 5 star hotel! Seating for breakfast can be inside or outside, inside is fully airconditioned but outside has amazing ocean and pool views.
The room service was courteous, efficient and the food was beautifully presented, copious quantities, extremely well prepared.
Hotel pools are wonderful, large infinity pool and a second very large pool on a lower level, superb jacuzzi/hot tub which was kept at a constantly good heat. Pools and jacuzzi very well maintained and extremely clean. Pool bar and pool service was also excellent and good value for good products, again excellent service and presentation.
Hotel opens onto beach with good access to ocean, there is a lovely protected bay area where a natural stone breakwater protects the bay from big waves which makes it ideal swimming area for people who enjoy swimming in the ocean without the worry of large waves etc.
A superb hotel, very well run, with amazing staff throughout, cannot rate the hotel highly enough and we will be booking another holiday there as soon as possible.

Room Tip: We stayed in a one bedroom suite which was two rooms - a living room and a bedroom, both with balcon...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, November 22, 2013
Just wanted to thank you for your recent stay here at our hotel! So glad you were able to experience our authentic Hilton hospitality and you thoroughly enjoyed the overall stay. We look forward to seeing you back at Hilton Barbados Resort again. Best regards
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2,049 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (497)
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English first
Brooklyn, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2013

My husband & I went to this resort for a COUPLE getaway without the kids for 5 days in November 2013. Even though it was November, it was 90-93 degrees EVERYDAY!! It barely rained but when it did would, it would do so for 10-15 minutes at most. The Hilton Barbados Hotel is in the PERFECT location...It is walking distance from the main road which has all the transportation you'll need to get around the island (including $2 Barbados dollars taxi's/buses). The beach & Pool grounds are GORG!! From the time we arrived to the time we left, we found that ALL hotel staff was BOTH friendly and helpful! Upon check-in we were greeted by a staff member with a glass of Rum Punch! (WHAT MORE CAN YOU ASK FOR)! :-) We didnt have a bad meal at the Hilton! The food & drinks were good at EVERY meal! However,,,,The only thing we were a bit disappointed in were the prices of the food/drinks. We felt it was EXTREMELY PRICEY!! Breakfast on Sunday was about $100USD....It was good food but couldve been a lot cheaper! I used te business center one evening and the lady that helped me was both VERY friendly & VERY helpful! Even though we came as a couple, I could tell the hotel definitely catered to guests with kids as well. Overall, we would definitely recommend this hotel to family and friends! We are definitely looking forward to returning!!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, November 22, 2013
Thank you for your review. I am pleased to hear you enjoyed your great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
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London, UK
Top Contributor
63 reviews 63 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 13, 2013

Excellent business hotel. My room was clean comfortable rather than flashy. Comfy bed and decent bathroom with bath and shower. It looked over the bay rather than the pool/beach and I’m not sure whether that’s considered desirable in room terms but it meant I got a super view of twinkling lights around the bay as the sun went down. Wifi all worked and the staff were helpful, providing a plug adapter and toothbrush when it transpired that I’d forgotten mine. The hotel is arranged around a large open foyer area which gives access to two restaurant/bars and overlooks the pool complex. Another café at poolside operates until mid-evening – their fishcakes seemed to be made of deep fried pudding and are worth avoiding.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, November 15, 2013
Thank you for your kind comments and it was our pleasure to have you with us on the beautiful island of Barbados. We look forward to having you back with us in the near future and next time you should add on some leisure time! Best regards
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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2013

Good service overall except that our room key card is too sensitive we have to go to the lobby to have our keycard replaced or reprogrammed at least once a day. Has good beach front although the waves at the break can be very strong, however there are sides were waves were gentle. Also very close, by walking distance, to Pebbles Beach and Carlisle Bay, and also to Barbados Blue Dive shop.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, November 15, 2013
Thank you for the kind comments and delighted to read you thoroughly enjoyed the Barbadian experience. Thanks again and best regards
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 8, 2013

Spent 5 days at this hotel and i must say it was above expected level....My suite was more than what i bargained for..... I think the only issue i had was a dinner night where the two local girls were singing, they sounded extremely loud, especially when I'm there to eat, i dont want too loud noise in my head...... other than that, I would recommend this hotel to EVERYONE!

Room Tip: Suite 639 was awesome!
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, November 15, 2013
I am delighted to read you had a wonderful experience with us and enjoyed the facilities and services especially our lovely suites. I look forward to welcoming you back to this beautiful island again.
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Cambridge, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

The Hilton Bridgetown is clean and tidy as are all Hilton Hotels. The staff are friendly and efficient. The setting is good - on the edge of the city close enough to walk in on the beach but far enough out to be quiet and secluded.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, November 15, 2013
Thank you for your valuable feedback and I am glad you enjoyed your trip to Barbados I do hope to see you back in Barbados some day and thank you once again for your comments.
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Christchurch
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 3, 2013

This was the second time I had stayed at the Hilton in Barbados - once again it was a great experience. Very friendly staff, perfect location and great pool/beach access. I would recommend it to anyone travelling to Barbados.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthewBarbados, General Manager at Hilton Barbados Resort, responded to this review, November 15, 2013
Thank you for the feedback and delighted you enjoyed the incredible island of Barbados. Look forward to seeing you back in Barbados again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Barbados Resort

Address: Needham's Point, BB 11000, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Michael Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Saint Michael Parish
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Barbados Resort 4*
Number of rooms: 350
Official Description (provided by the hotel):
The upscale Hilton Barbados Resort, winner of the 2014 TripAdvisor Certificate of Excellence, boasts a prime location on the lush tropical peninsula of Needham's Point in Barbados. Each of the 350 beautifully-appointed rooms & suites offers a private balcony and beautiful ocean views. Hilton Barbados Resort offers amenities tailored for couples, families, and all kinds of travelers, plus it's 100% non smoking and fully accessible, becoming versatile paradise for all. Conveniently located, the resort is just five minutes from the island's capital, Bridgetown, 20 minutes from Grantley Adams International Airport and walking distance to the newly listed UNESCO World Heritage site of The Garrison. Some of the facilities include a sparkling pool complex with whirlpool, on-site scuba diving center, three tennis courts, four restaurants and a Fitness & Health Centre with spa treatment rooms overlooking Carlisle Bay. ... more   less 
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Also Known As:
Hilton Barbados Hotel Saint Michael
Hilton Hotel Bridgetown
Hilton Bridgetown
Barbados Hilton
Bridgetown Hilton
Hilton Barbados Resort Saint Michael Parish

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