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“for Deep Down Happiness” 5 of 5 stars
Review of Belmond Villa Sant'Andrea

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Belmond Villa Sant'Andrea
5.0 of 5 Hotel   |   Via Nazionale 137, 98039 Mazzaro, Taormina, Sicily, Italy   |  
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20% Discount on Suites
Ranked #1 of 4 Hotels in Mazzaro
Certificate of Excellence
Gladwyne, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“for Deep Down Happiness”
5 of 5 stars Reviewed October 31, 2013

Can't say enough of the premises and more importantly the staff. The staff is, bar none, TOP NOTCH. Example, my wife's family emigrated from Sicily to the US 3 generations ago. Mrs. Wife contacted her long lost relatives and the staff arranged a beautiful bouquet of flowers, desserts, and even printed directions to Caltanisetta for us. The thoughtfulness of the staff made for an incredible multi generational reunion.

Besides the above, I can honestly say that I'd prefer to come back to the Villa Sant'Andrea than any other hotel on the main land of Italy. Our trip took us to the Amalfi coast, and frankly, Sicily is my / our preferred destination.

Room Tip: Any room that overlooks the bay is wonderful.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerVSA, Direttore at Belmond Villa Sant'Andrea, responded to this review, March 20, 2014
Dear Guests,

Thank you for taking the time to post a review on tripAdvisor following your stay with us and I am delighted to hear that you could not have been more pleased with your stay.

I am truly glad you enjoyed the staff who take great pride in the level of service they provide for our guests.

We certainly hope to welcome you back in the not too distant future.

Warm regards,

Giovanni Nastasi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Bratenahl, Ohio, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 29, 2013

We recently returned from our second stay and it is the most enjoyable hotel we have ever visited. Accommodations, dining, service, location, entertainment, and view the best. It is the only hotel where we would rather dine-in then go out to a restaurant. And, Taormina has some great restaurants! What makes the Villa Sant' Andrea really special is the staff. Everyone in every part of the Villa wants to make sure your stay is wonderful. And finally, the evenings in the lounge with vocalist Carmelo Padelaro are great. Can't wait to return!

Room Tip: Sea view balcony room.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerVSA, Direttore at Belmond Villa Sant'Andrea, responded to this review, March 20, 2014
Dear Guests,

Thank you very much for your wonderful review of your stay at Belmond Villa Sant'Andrea.

It is always lovely to welcome back loyal guests and to hear that they have enjoyed ""accommodations, dining, service, location, entertainment, and view"!

The team and I look forward to welcoming you back to the hotel that you are in love with.

With warmest wishes,

Giovanni Nastasi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 22, 2013

Just came back from a long weekend -I have been in very many places around the world , but this one is a class apart! Almost second to none. You can feel as you are on board your own private luxury yacht. The staff is unforgettable and we have promise them to come back once they will be reopened after the winter.

Room Tip: Go for the suites - it is worth every penny!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerVSA, Direttore at Belmond Villa Sant'Andrea, responded to this review, March 20, 2014
Dear Guest,

We truly thank you for your kind feedback and are happy that you so much enjoyed your stay with us.

We are just about to open up our gates again for a new and exciting season 2014 and would be happy to welcoming you again in the close future.

In the meantime I send you my best regards,

Giovanni Nastasi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Beach, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 21, 2013

My husband and I have traveled all around the world and enjoy staying at 5 star hotels on our short vacation 'side trips' from business meetings. We rate the Villa Sant'Andrea as 10 stars! The hotel is newly renovated with marble throughout and breathtaking views of the sea. Our room (third floor) was immaculate! It was large with every accessory one could imagine. The patio area was phenomenal and it was as though we had an extended room! We enjoyed the sea breezes either laying out on our lounge chairs or sitting by the outdoor table. When we arrived there was a bottle of champagne and sugar-coated fruit as a welcome gift. We ordered half board so that breakfast and dinner were included. The food was incredible and healthy! Everything was included except the drinks. For breakfast, there was a wonderful buffet with an assortment of cheeses, meats, fish, yogurt and fresh fruit.The dinner menu was a gourmet delight! Each night we had appetizers (highly recommend the seafood salad--it was a meal in itself with the freshest seafood you can imagine), main entree and dessert. The menu offered specials every night-- I suggest going out of your comfort zone and ordering one of the chef's recommendations--you will not be sorry. Ooh la la--the dessert menu!! For entertainment, there was an exceptional piano player--he was so fun! He reminded me of Elton John--and had a voice as smooth as Frank Sinatra. Great dance music! The downside was the sand on the beach--ouch! need to wear some sort of foot covering. The water was as clean as could be with excellent visibility. As mentioned by others there is a free shuttle mercedes van to the sister hotel in the town of Taormina . It is a good 15 minute ride from one hotel to another--do not attempt to walk! We were able to dine at the 5 star sister hotel, but I think we were spoiled by dining by the sea. I cannot say enough positive things about this hotel. If you have the opportunity---stay here! We were here for 4 nights and loved it, loved it, loved it!!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerVSA, Direttore at Belmond Villa Sant'Andrea, responded to this review, March 20, 2014
Dear Guests,

I thank you for your words of praise regarding Belmond Villa Sant'Andrea.

We genuinely love to indulge all of our guests and I am truly pleased to hear that you have loved to stay with us.

We look forward to welcoming you back soon.

Best regards,

Giovanni Nastasi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burwood East, Australia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 19, 2013

This is a most wonderful hotel over looking the waters in a small bay. Fantastic service by all staff in all areas of the hotel. Very family orientated as we were a group of seven with three grand kids who just had the time of there lives. The food was great and menus used all local produce, the chef would go out of his way to cook to your desire of foods not on the menu. This was a wonderful finish to our tour of Europe and will have many fond and great memories of the staff , piano player singing to us, and breakfast in the rain over looking the magnificent beach of pebbles. I can only say again the staff, location and accommodation were all fantastic.

Room Tip: Ground floor for easy access to all amendies
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerVSA, Direttore at Belmond Villa Sant'Andrea, responded to this review, March 20, 2014
Dear Guests,

Thank you for taking the time to write a review of your experience at Belmond Villa Sant'Andrea.

It gives me great pleasure to know that you had an enjoyable stay with us and that you found the hotel’s location "fantastic" and I am glad to learn that Belmond Villa Sant'Andrea has left a lasting impression with you.

We look forward to welcoming you back in the future.

Kind regards,

Giovanni Nastasi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 19, 2013

The hotel is situated on a small bay which makes it feel intimate and exclusive. The beach is not sand but shingle, which is not my favourite. The beach attendants are also very attentive. There is a section of boats for hire.

The Best thing about the Saint Andrea hotel is the staff. They are all so helpful and it is very well run property. is not a large property, so it feels quite cosy. The downside is the size of the bedrooms. They are all rather small and frankly at the prices charged you would expect larger rooms. We stayed in two different grades and both were small.

The food is extremely expensive and not particularly outstanding. It is good quality, large portions but something was missing to make the diner remember the meal. The waiting staff, however were excellent as was the local wine.

During the evenings, the guests were entertained by a pianist/ singer who was great and very happy to oblige guests with requests.

All in all a good break.

Room Tip: The more you spend the better the room. No magic there I'm afraid
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerVSA, Direttore at Belmond Villa Sant'Andrea, responded to this review, March 20, 2014
Dear Guests,

I thank you very much for pointing out our "excellent" level of service all over the hotel. Indeed we genuinely love to pamper our guests and they can feel it. I have passed on your words of praise to my whole team in order to keep on providing such high standards.

It disappoints me that you were not able to appreciate the culinary experience at the restaurant. I have informed our chef and he will take in due consideration your comment for future guests.

We look forward to many other visits.

Best regards,

Giovanni Nastasi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 17, 2013

A beautiful hotel in a stunning location with a glorious garden. Our room, junior suite with balcony & sea views was perfect in every way & immaculately clean. The staff, without exception, were friendly & couldn't do enough for us. There is a free shuttle bus up to their sister hotel up in the town, but much easier was the funicular (3 euros/journey) which was quicker & more frequent. The way the locals drive is scary, so hiring a car is not to be recommended.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerVSA, Direttore at Belmond Villa Sant'Andrea, responded to this review, March 20, 2014
Dear Guests,

Thank you for the review you posted on TripAdvisor following your stay with us.

We are pleased to hear you enjoyed your experience in our "stunning location". We have made sure to pass on your kind comments to our team.

We look forward to welcoming you back one day soon.

Your sincerely,

Giovanni Nastasi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Belmond Villa Sant'Andrea

Address: Via Nazionale 137, 98039 Mazzaro, Taormina, Sicily, Italy
Phone Number:
Location: Italy > Sicily > Province of Messina > Taormina > Mazzaro
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Mazzaro
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Villa Sant'Andrea 5*
Number of rooms: 63
Official Description (provided by the hotel):
Located on the Bay of Mazzaro, the hotel boasts a prime position in the heart of Taormina's seaside district. It is perfectly positioned between verdant, subtropical gardens and the dazzling Mediterranean Sea. ... more   less 
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Also Known As:
Villa Sant`Andrea By Orient-Express Hotel Mazzaro
Hotel Sant Andrea
Sant Andrea Hotel Taormina
Sant'andrea Villa
Belmond Villa Sant'Andrea Taormina, Sicily - Mazzaro

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