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“pleasant respite” 4 of 5 stars
Review of Kantary Bay, Phuket

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Kantary Bay, Phuket
4.0 of 5 Hotel   |   31/11 Moo 8, Sakdidej Rd, Cape Panwa, Phuket 83000, Thailand (Formerly The Bay Hotel)   |  
Hotel amenities
Ranked #2 of 10 Hotels in Cape Panwa
4.5 of 5 stars 822 Reviews
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“pleasant respite”
4 of 5 stars Reviewed September 8, 2009

We booked a studio for the last leg of our Phuket holiday and was pleasantly surprised to be upgraded to a one-bedroom unit offering a fantastic view - overlooking the bay dotted by distant hills across the waters. the sunsets were simply majestic to say the least. definitely not your cup of tea if it's the bright lights of Patong you seek.

As an added value, you get to enjoy the facilities at its sister hotel, Cape Panwa Hotel, which was located over the hill and can boast of its very own private beach. A regular free shuttle service between both hotels resolves the trek up the hill.

Stayed September 2009, traveled as a couple
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822 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed August 7, 2009

Our 4th year here (after 4 at Cape Panwa) and this year we had the added benefit of a washing machine in the apartment. Could have left half our clothes at home.

Staff lovely as always and facilities excellent. The hotels run a scheme for return guests so this year we benefited from a free meal, trip to coral island and a free spa treatment. Worth signing up for.

Do venture out of the hotel for food and spa treatments. Yes the hill behind the hotel is steep, but we treat it as our daily workout and pause for a chat with the shop owners on the way up and the restaurants are worth the visit for their food, friendlieness and views. Visit Hilltop Restaurant at night and you get a twinkling fairytale view over the bay, a cooling breeze, excellent food and free fruit at the end of your meal. the chef at the Panwa Seafood restaurant must have working in a hotel before as the presentation is a step above the other local eateries. For a massage Home and Bliss are excellent and half the price of the hotel spa. If you get a bit sunburnt the Aloe Vera massage is highly recommended. If you fancy getting your nails done then the lady in Sabuy on the hill opposite the newly built Thai house is amazing. Warning though it took 2 hours but the final results are stunning and still in place after a week.

Take a walk along the Panwa Beach at night for a great view of the stars and the Ghost Crabs. The hotel set menus and buffets are good value (kids under 12 eat free) and you can see what the set of the day is in the brochure in the hotel reception. Some of the bars have a happy hour where you get 2 for 1. The lighthouse is a good place to meet fellow holidaymakers and now has a pool table (40 bahts a game).

If you can tear yourself away from the Panwa Beach then I'd recommend a trip to Promthep Cape and the big Buddha. He's still getting built and you can sponsor a tile and write a message on it. views of the island from his hill are fabulous. Sea Canoe trip is also good fun if you're not afraid of enclosed spaces. you get a guide to paddle so you can sit back and admire the amazing rock formations in Phangna. We also took a couple of days out to visit Krabi for some rock climbing. The 4 hr bus trip there was cheap (£7 each) but not recommended. We chose to return on local speedboat ferry, 1.5 hr journey worth the extra cash (£18 each). Climbing great though so may go there first next year before returning to Kantary Bay and all our friends.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
82 reviews 82 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 3, 2009

Believe all the reviews this hotel is excellent. We enjoyed our stay there so much we are planning to go back again and stay for longer. This is certainly a gem of a place.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 10, 2009

I hadn’t chosen this hotel myself. It came as a package deal and at a very reasonable price too – including flights and 8 nights’ stay, £585 per person. I was travelling with my wife and two older children. Having read the reviews, I thought this would be quite a nice place to stay in and we weren’t at all disappointed. The taxi from Phuket Airport cost us 650 Bht (approx. £13). They are run by the local Co-Op and you just queue up outside the Airport and the Police supervise the pickup. For our return trip from the hotel to the Airport, I phoned the Co-Op and they agreed for a taxi to pick us up for the same 650 Bht fare – much cheaper than the local taxis!

On reaching the Kantary Bay Hotel, we were greeted with the traditional Thai courtesy and the check-in was very quick. We were allocated two studio rooms but unfortunately they were on separate floors. Having sensed our disappointment that the family would be split, the staff were quick to offer us a two bedroom suite which was just fantastic. It had two bathrooms, a lounge with sitting and a dining area, two TVs – one in the lounge, one in one of the bedrooms, Hi-Fi, a kitchenette with a fridge freezer, electric hob, microwave oven, kettle, pots and pans, knives, forks, spoons, cups and saucers, glasses, plates, bowls and best of all, a washing machine (and a kitchen sink too). The accommodation was very clean and spacious. There was independent AC in each of the bedrooms and the lounge area. There was a complimentary supply of drinking water bottles everyday. The rooms, bathrooms and the kitchenette were cleaned daily and beds made up very neatly.

The hotel is not just one building and is spread with higgledy-piggledy buildings over a large area. I suppose we were in the older part but it was still very nice. The only problem was that there is no lift and instead there is a sloping ramp to each floor. However, we had two balconies with chairs and a table and a wooden rack to dry the washing. We could see the sea and the distant islands from the balconies.

The breakfast was adequate and some of the items were rotated daily. Food was fresh and the staff were always on hand if you needed anything. Eggs, omelettes and pancakes were cooked to order.

Outside, whilst there is the sea, there is no beach. The hotel has two swimming pools, one behind the reception, next to the restaurant and the other one on the roof of the next building. Whilst we were there, the pools were usually empty. There is a small fitness room too. There is an outdoor café “Clock House Pavilion” located in the front of the hotel, serving snacks, sandwiches and drinks and there are a number of small shops selling gifts etc. next to it. Next to the hotel, there is a mini-market “Trading Post” which has an ATM machine. As you walk away from the hotel, there are bars and several restaurants selling Italian, seafood etc. Kantary Bay’s sister hotel is the Cape Panwa which is almost behind it but you need to take quite a steep road to reach it or take the free shuttle “bus” that travels back and forth between the two every 10 minutes or so. You can use all the facilities in Cape Panwa Hotel including its own beautiful and secluded beach, two swimming pools, tennis courts etc. On your way there is the Sunset Bar, an Indian restaurant, a tailors and several salons offering massages, pedicures and manicures. The Phuket Aquarium is also with 2 minutes walk from the hotel.

If you have a laptop, take it as there is free WI-Fi in public areas otherwise the hotel Internet facilities are very expensive – 100Bht (£2) for 15 minutes. If you have a mobile phone, you can buy sim cards for 50 Bht and load up for 50/100/150 Bht and they can be used for local as well as overseas calls and quite reasonable too.

One thing to bear in mind is the transport costs. To get to anywhere away from the hotel is quite expensive. The hotel offers some transport but it is more expensive than the taxis outside. They don’t run meters so you have to negotiate a price. On average, we paid 500/600 Bht (£10/£12) return trip to Phuket Town and 1000 Bht (£20) return trip to Patong for all four of us. One chap agreed to take us on a roundtrip tour for 1500 Bht (£30) lasting about 8 hours taking in Phuket Town, Wat Chalong temple, Phuket Zoo (absolute mistake – don’t go there, a total waste of 500Bht (£10) per person!), Patong, Laem Phromthep to see the sunset (not to be missed). All taxi drivers will ask you to visit various places selling pearls, cashew nuts, jewellery etc so that they can gain stamps which go towards their petrol. The good thing is that it is a little inconvenient and the shop staff will follow you like flies but you don’t have to buy anything and the driver still gets his stamp. One can easily hire a car (and they are driven on the left like in the UK and Australia) for about 1800 Bht (£36) per day but is not economical if you are not going to travel daily. A taxi hired when you want to travel, with a driver who knows the roads etc is a much better compromise.

The Cape Panwa area is very quiet, so if you are after a peaceful holiday, you will really love it here. If you are after the nightlife, noisy bars, late night discos, loads and loads of places to eat, then this is definitely not for you. Overall if you're looking for somewhere just to relax and maybe do a few short trips, then this is definitely the place for you and I would readily recommend this hotel.

  • Stayed July 2009, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
69 reviews 69 reviews
46 hotel reviews
Reviews in 48 cities Reviews in 48 cities
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed July 9, 2009

My wife and I stayed in Kantary Bay for 4 nights and we were well satisfied with the service and considered it very good value for money. The free shuttle bus to/from Cape Panwa Hotel was most useful and the settings over there was nice and peaceful. They provided us with a complimentary chocolate cake as we were there to celebrate our 29th anniversary - a nice touch.

Just a word of caution regarding tour bookings - during low season (Apr - Oct) you should be able to get some good discounts on the island cruises etc. so don't simply accept the prices quoted to you at the hotel. We discovered that when chatting to a few other holiday makers on the boat tour to Phang Nga island, some of them only paid half of what we paid as quoted on the tour leaflats provided and booked via the hotel! The same goes for taxi booking via the hotel, try using others if poss.

If you want to use the spa at Cape more than once, make sure you ask for a good discount for subsequent visits. We had 50% off!

1 more thing is that beware of the Thai restaurant (the one about 200m to the right of hotel when looking towards the sea), some of their standard Thai dishes were very spicy hot.

Otherwise excellent place to relax for a few days and the seafood bbq dinner at Cape was very good for the money.

  • Stayed June 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nonthaburi, Thailand
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 16 cities Reviews in 16 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 9, 2009

I chose this hotel because the price was competitive and the location. I used to stayed at Cape Panwa, the sister hotel of Kantary Bay situated on the hill, and loved the atmosphere of this area. So, I decided to stay here.

I booked 2 studio rooms from a booking site. After I arrived at the hotel with my wife and my parents, they upgraded us to 1-bedroom rooms. There were welcome fruit baskets and a pound of cake in both rooms!!! The room was spacious and equipped with washing machine and microwave oven.

Staffs were great, polite and helpful. Breakfast was good but some juice glasses were stained. I asked staff to replace them and they did so quickly.

The hotel didn't situate on the beach but you can ride one of the free shuttle buses to Cape Panwa and use the beach over there which was a private beach.

Recommend for ones those want to get away from craziness in Patong. However, if you want to taste the nightlife, I won't recommend this place since it was at the quiet tip of Phuket.

  • Stayed January 2009, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
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Sumatra, Indonesia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 24, 2009

We chose this hotel based on trip advisor reviews and we were extremely happy we did...what a fantastic place! We travelled a lot around Thailand and this was by far the nicest hotel we stayed in, especially for the money (worked out at around £29/night). As mentioned by many previous reviews, the staff here are excellent. They are always smiling, always ready to help and will go out of their way to solve any problems you may have. On arrival we were delighted to see we had been upgraded to a 1 bedroom studio, which was really nice, with what looked like a brand new bathroom. The rooms were cleaned every day to a very high standard. The two pools here are absolutely fine but the one over at the sister hotel (free shuttle bus between the two) was even better and you get free use of all the facilities here. The sister hotel also has a beautiful beach with plenty of space to relax. We ate at the Italian within Kantary Bay, which was lovely and reasonably priced, the sawasdee (just outside the entrance, which was good for a lunchtime snack and the Indian just around the corner, which was very very good. The breakfast at the hotel was a really nice buffer each day, with a lot of choice. As for day trips...Phuket in general seemed quite pricey compared to the rest of Thailand, particularly for taxis to get anywhere. We went up to the Gibbon Rehab centre near Bang Pae waterfall. The rehab centre is well worth a look and they are doing fantastic work. We were a little annoyed we had to pay £4 each to get into the park to find that none of this money actually goes to the rehab centre and the waterfall, which is the only other thing there to see, was just a very unimpressive trickle! The aquarium next door to kantary bay is also well worth a visit. We were planning to go to Phang Nga bay and Phi Phi islands (one of the reasons we had chosen to go to Phuket) but it was really expensive to organise day trips to these places. I think it may have been best to do Phi Phi from Krabi instead. Overall if you're looking for somwhere to just relax, maybe do a few little trips then this is definitely the place for you and I cannot fault this hotel.

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kantary Bay, Phuket

Address: 31/11 Moo 8, Sakdidej Rd, Cape Panwa, Phuket 83000, Thailand (Formerly The Bay Hotel)
Location: Thailand > Phuket > Cape Panwa
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Cape Panwa
#1 Best Value Hotel in Cape Panwa
#1 Family Hotel in Cape Panwa
#2 Luxury Hotel in Cape Panwa
#2 On the Beach Hotel in Cape Panwa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kantary Bay, Phuket 4*
Number of rooms: 104
Official Description (provided by the hotel):
The Kantary Bay Hotel is a charming seafront property within a short ten to fifteen minutes drive from Phuket town. This is a hotel with a difference; following a new trend that is becoming more and more preferred around the world, each room makes the most of its surroundings, breaking away from the traditional "standard" hotel room design to offer you a unique hotel experience. Kantary Bay Hotel offers spacious, fully furnished studio, one-bedroom, and two-bedroom suites. Each room type is furnished with a living room, kitchenette and separate sleeping area. You will find terra cotta tiles and wooden floors instead of the usual carpet. We also provide our guests with full facilities including a fitness room, swimming pools, scenic gardens, reading lounges and more. And of course the service is impeccable, after all The Kantary Bay Hotel is the sister hotel of the world renowned Cape Panwa Hotel. ... more   less 
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Also Known As:
Kantary Bay, Phuket Hotel Cape Panwa
Kantary Bay Hotel Phuket
Kantary Bay Cape Panwa
Kantary Bay, Phuket Cape Panwa

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