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“Fantastic stay...........” 5 of 5 stars
Review of Kantary Bay, Phuket

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Kantary Bay, Phuket
4.0 of 5 Hotel   |   31/11 Moo 8, Sakdidej Rd, Cape Panwa, Phuket 83000, Thailand (Formerly The Bay Hotel)   |  
Hotel amenities
Ranked #1 of 11 Hotels in Cape Panwa
Orpington, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Fantastic stay...........”
5 of 5 stars Reviewed February 18, 2014

Staff here are absolutely fab. Reception cant do enough for you, housekeeping are so friendly and extremely thorough, gardeners are so friendly and happy even when attending to the beautiful gardens in such high temperatures. The pools are lovely with a bell you can call for ordering drinks and snacks. Many many local restaurants within walking distance or by the free shuttle bus to take you up the hill to Cape Panwa. Some people have said it looks a little tired in some areas, yet we saw painting, and maintenance going on in all areas yet it never interrupted our holiday. They would have to close to get everything done and I feel this just adds to its appeal. Free tea, coffee and biscuits for all guests all day and evening, just help yourself.....what other hotel does this with a fantastic view to go with it??? Extremely reasonable priced, you get a lot for your money!! It was our second time and will definitely be making a third trip.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, February 26, 2014
The Kantary Bay, Phuket, appreciates your sharing of your review with us and our readers after your 2nd stay with us. It is always good to hear from our regular guests while your informative review will assist other readers planning a trip to Phuket. We look forward to welcoming you back again soon for your 3rd fantastic stay with us. Thank you.
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882 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
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English first
Farnborough, United Kingdom
1 review
5 of 5 stars Reviewed February 16, 2014

Just before staying at Kantary Bay, I had been on a road trip that had taken in over 20 hotels,I was in need of a rest and I got it. Kantary Bay offers quite a selection of things to do for most people, my room was excellent and so was the service. The staff from the top to the bottom were friendly, and would go out of their way to be of service to you. If they have a fault it its trying to hard.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, February 26, 2014
The Kantary Bay, Phuket, appreciates your positive endorsement, after your stay with us, and after a road trip encompassing more than 20 previous hotels. We look forward to seeing and serving you again soon. Thank you.
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blackpool
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 15, 2014

just returned from an 8 night stay at Kantary Bay and can think of nothing better to say than it was perfect. We had a 1 bedroom apartment with washing machine etc which was very welcome after already travelling around for over a week to freshen up all the clothes. Our balcony was on the side with no view which we were a little disappointed with but i'm sure had we have mentioned it to reception they would have moved us but it was no trouble and did not spoil our holiday in any way. The staff in the hotel were absolutely amazing from the ones tending to the gardens up to reception staff not one could be faulted and this in my opinion is what makes this hotel the best in the area. No its not 5 star but who cares it is spotless, food delicious from breakfast through to italian restaurant and seafood restaurant.
The hotel provides complimentary tea, coffee, water and biscuits for guests throughout the day where you can sit in a lovely courtyard overlooking the sea with a lovely breeze and a delicious coffee. We have been to many hotels throughout the world and never seen this offered to all guests before. We thought it was another fantastic touch that sets Kantary apart from other hotels. We also found their prices for drinks and meals to be comparable to bars and restaurants in the area which we also thought was great as so often hotels outprice themselves.

We went to the beach most days at Cape Panwe using the fantastic shuttle service that ran every 20 minutes. The sea was beautiful, clear and warm and the breeze was perfect for sunbathing. Had a meal at the beach bar 1 day which was very good.

We have never before been so relaxed and recharged our batteries but you can't help it here. Yes it is quiet and I don't suppose it is for everyone but for us it was perfect. There were enough bars/restaurants in the area within walking distance and all were excellent. We often went out early had a few drinks a nice meal then back to our room about 9.30 for a 'movie night' and a few more drinks as the hotels tv service offers some great movie channels.

We did not bother this time with many trips as we have done most of them previously so we really made the most of the hotels pools and beach (rooftop one was fantastic).

On our last day following checkout the hotel offered us a room to shower and change as we were not leaving until later which was lovely of them but after not feeling too well I just wanted to get to the airport (pharmacy) early. My husband went to the reception and they immediately arranged transport to the airport for us and again we found this to be very reasonable.

Overall I could not fault anything with this hotel. Yes it is a little dated but in my opinion that adds to its charm. Again we have been to many hotels around the world but have never encountered staff as fantastic as those at Kantary Bay. Would definately revisit as we found when talking to others there that most were frequent returners also.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, February 20, 2014
The Kantary Bay, Phuket, is very pleased to have your overview of what makes our property, quiet location, facilities, staff, and service memorable. Your descriptive review should be useful to other readers planning a stay with us while your thoughtful mention of our attentive and helpful staff has been brought to their attention. We look forward to welcoming you back again soon for another memorable stay with us on Cape Panwa Pennisula. Thank you for your endorsement.
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manchester
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 13, 2014

We are a few weeks into our 10th stay . You might guess we are getting to like these Hotels.
Most reviewers give a balanced report. However just recently there have been a few reviews from people who would be more at home on "Jeremy Kyle" TV Show. One unable to understand the opening hours of the Bar Lounge at Kantary to redeem a Voucher. Then take a Taxi back to the Cape Panwa. Why ? Do they not know there is a shuttle bus?
Others seem to suffer from "Gerontophobia." Assuming they don't see any merit in living too
long , Hari- Kari is always an option for them .
Of course we all can find things that can be improved, despite this if there is better all round holiday available in Phuket please let me know
Try smiling and engaging with the staff at both Hotels. Your holiday will much more satisfying if you do

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, February 20, 2014
The Kantary Bay, Phuket, is pleased to have observations and thoughts from regular sojourners who know and appreciate the twin hotel facilities on Cape Panwa and keep returning to either or both hotels regularly for enjoyable and pleasant stays with us. Thank you and we look forward to seeing you again soon.
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Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2014

This place got all 4 of our thumbs up, as the last stay in a tour of the region put together by Andaman Sky (thanks a lot to them, especially the sales guy Jan for his patience in putting together our itinerary despite multiple changes of mind). We enjoyed the resort more than we enjoyed Phuket itself, I think if we return to Thailand we will skip Phuket next time. The resort offer good food, very authentic and comfortable accommodation, great stay, a particular thank to be cocktail waiter there (wish I could remember his name, it was something like Ay or Oi or Ae) for always making us so welcome.

Room Tip: Book as part of an Andaman Sky tour
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Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, February 20, 2014
The Kantary Bay, Phuket, is pleased to have received your “Thumbs Up,” and looks forward to your soonest next stay with us. Your thoughtful appreciation of the cocktail waiter has been noted and brought to his attention. Thank you for your commentary.
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Exeter, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 9, 2014

I can't rate this little hotel highly enough. Although a little dated in parts the hospitality & ambiance was not, very welcoming & professional. Two superb room upgrades on arrival, we felt a little spoilt ;)
Wonderful first impression of Cape Panwa and well worth a stay. Breakfast was amazing, you could dine for over an hour with no pressure.
Situated along the charming front of Cape Panwa and within easy walking distance of several eateries and mobile food stalls/market stalls we wanted for nothing. Only taking off for the day for a spot of island hopping and a must do is the Phuket weekend night market, bargains galore and a hagglers paradise! Please use Joseph from the taxi rank to the left as you exit hotel main entrance if you want to go exploring, Lovely fellow and great prices.
Would definitely visit again although some building work underway along the sea front so would go sooner rather than later.
We met a couple from Cape Panwa hotel who visited us and although their hotel was perhaps more modern they would have preferred to stay at ours due to the ambiance etc, says it all!
Beach tip: Cape Panwa beach great fun but not for swimming. Try small beach by the naval base up the road, no frills/amenities but great swimming/snorkeling and as we usually had the beach to ourselves good for that allover tan!
Once again, I can't rate this hotel highly enough, rooms (ours) were great, very clean, lovely fresh bed linen, kitchen with washing machine a real bonus and above all the nicest staff we have come across in a long time, well done and thank you to all at Kantary Bay Hotel, I hope we receive the same standard on our next visit to Thailand x

Room Tip: Two bed-roomed apartment (209) was amazing. 2 very large balconies with fantastic views over the bay...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, February 11, 2014
The Kantary Bay, Phuket, thanks you for your informative feedback which will be useful to other readers planning a stay in the Cape Panwa area. We look forward to welcoming you back again with the same standard of excellence. Thank you.
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yorkshire
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed February 4, 2014

I must start by saying that when we first arrived and was allocated our room .. my heart sank! It was not the best of rooms (in our opinion) and it did have a major issue with a smelly drain! We had a word with reception and management and we were allocated another room the next day... management could not apoligies enough and compensated with a lovely meal at Panwa house ... which was a kind gesture.
I suppose if i am honest the hotel is getting a bit tired around the edges BUT it is certainly clean and the rooms are cleaned to a high standard daily as is the rest of the Hotel and gardens.

The hotel does have an instant charm and has a wonderful atmosphere about it and the Staff really make you feel welcome.

Cape Panwa itself is a lovely little place and i know it is small but there are plenty of places to eat and have a relaxing evening and if you fancy a change then you can just go up to Cape Panwa Hotel (lighthouse bar had live music on every evening and it is 'Happy Hour' from 8.30pm. We went into Patong one evening (400bht) just book at reception. We hired a Bike for a couple of days from a Gentleman up the road (300bht) so drove around the coast and found some lovely beachs and beach bars. We did Phi Phi and James bond island through the Gentleman at reception and got a good price ... and the beach at Cape Panwa Hotel is stunning.

We really did love this place and will be definitely be back again, and before we knew it it was time to come home and there is sooooo much more to see and do. ... Don't forget your Mossi Repellant though ... !!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, February 10, 2014
The Kantary Bay, Phuket, welcomes your positive and descriptive commentary after your recent stay with us and thanks you for pointing out there are small local facilities nearby as well as tours available for our guests. We look forward to welcoming you back.
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Additional Information about Kantary Bay, Phuket

Address: 31/11 Moo 8, Sakdidej Rd, Cape Panwa, Phuket 83000, Thailand (Formerly The Bay Hotel)
Location: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Cape Panwa
#1 Luxury Hotel in Cape Panwa
#1 Family Hotel in Cape Panwa
#1 Romantic Hotel in Cape Panwa
#1 Best Value Hotel in Cape Panwa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kantary Bay, Phuket 4*
Number of rooms: 104
Official Description (provided by the hotel):
The Kantary Bay Hotel is a charming seafront property within a short ten to fifteen minutes drive from Phuket town. This is a hotel with a difference; following a new trend that is becoming more and more preferred around the world, each room makes the most of its surroundings, breaking away from the traditional "standard" hotel room design to offer you a unique hotel experience. Kantary Bay Hotel offers spacious, fully furnished studio, one-bedroom, and two-bedroom suites. Each room type is furnished with a living room, kitchenette and separate sleeping area. You will find terra cotta tiles and wooden floors instead of the usual carpet. We also provide our guests with full facilities including a fitness room, swimming pools, scenic gardens, reading lounges and more. And of course the service is impeccable, after all The Kantary Bay Hotel is the sister hotel of the world renowned Cape Panwa Hotel. ... more   less 
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Also Known As:
Kantary Bay, Phuket Hotel Cape Panwa
Kantary Bay Hotel Phuket
Kantary Bay Cape Panwa
Kantary Bay, Phuket Cape Panwa

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