We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel.” 5 of 5 stars
Review of Kantary Bay, Phuket

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Kantary Bay, Phuket to your Saves list
Kantary Bay, Phuket
4.0 of 5 Hotel   |   31/11 Moo 8, Sakdidej Rd, Cape Panwa, Phuket 83000, Thailand (Formerly The Bay Hotel)   |  
Hotel amenities
Ranked #2 of 10 Hotels in Cape Panwa
4.5 of 5 stars 824 Reviews
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great Hotel.”
5 of 5 stars Reviewed January 12, 2014

Amazing hotel. Very nice place to stay, lovely staff, very good facilities, very nice rooftop pool and view, great all you eat breakfast. Regular shuttle bus service to opposite hotel (Cape Panwa Hotel), Patong and Phuket town. Room was lovely except that our balcony faced a roof of an another building, still did not ruin the experience. Hotel shares the facilities of neighbour hotel with a very nice beach, restaurant on a beach and little light house pub. Would 100% return again.

Room Tip: Request a good view from your room.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, January 14, 2014
The Kantary Bay, Phuket, looks forward to your 100% return for another enjoyable and pleasant stay with us again soon. Thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

824 reviews from our community

Traveler rating
    564
    212
    34
    7
    7
See reviews for
164
466
40
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 11, 2014

Very happy with this hotel. We has the cheapest room but it was great but with a very small balcony. Very attentive staff and very frequent shuttle bus to the beach over the hill. You could walk it in 10 minutes but the bus continuously runs between the KB and its sister hotel, Cape Panwa, on the beach. Food was good, especially at Cape Panwa, where we had dinner a couple of times. Would definitely choose this hotel again as it was great value for money.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, January 14, 2014
The Kantary Bay, Phuket, thanks you for your appreciative review of our property and our nearby sister hotel, whose facilities and services are also available to our guests. We look forward to your choosing another relaxing stay with us again soon. Thank you for your commentary.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2014

The hotel is fantastic!Very nice rooms,clean and well organized.The staff is super friendly 24h/7d and the will try to please you every way.The breakfast is excellent with many choices and well prepared.The Italian restaurant is nice and the food is well cooked!The swimming pools are very clean and especially the roof pool is fantastic including hydro massage...the sunset time at the pool its amazing!!!!Next to the hotel is the kantary cafe serving nice sweets and coffe..The adventure agent is very pleasant and you can book adventure in lowest prices from the catalog.I will stay again for sure!!!Also you can have access to the facilities of Cape Hotel near to Kantary Hotel with free transport!Also if you like massage behind the hotel 2 min of walking is a massage center-a traditional wooden building in the middle of the hill- with normal prices and superb quality..

Room Tip: Try to book a room with sea/beach front view its amazing..avoid smallest rooms without a balcony due...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, January 14, 2014
The Kantary Bay, Phuket, is pleased to have your favourable endorsement while your appreciation of our super friendly and helpful staff has been shared with them. We hope to welcome you back again soon. Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
53 reviews 53 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 9, 2014

There is not a lot to add to the positive comments of other reviewers.

The staff are truly magnificent and the hotel is very upmarket and comfortable.

The ability to use the facilities of the sister hotel up the hill (excellent beach) was a bonus.

Would definitely stay here again.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, January 14, 2014
The Kantary Bay, Phuket, is very pleased to be your great choice in Phuket and looks forward to seeing and serving you again soon. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 9, 2014

This hotel is located in the south of Phuket, away from all the madness in Patong. We asked our travel agent Andaman Sky to recommend us somewhere good to stay and this was the place we ended up at – the first place we were recommended was Mom Tri’s, which we really liked the look of, but which was full. This was the most luxurious of the 3 resorts we stayed at in our 2 week holiday and was a great way to finish up the holiday. Thanks to the resort for a great stay and to Andaman Sky for making it all happen – again (this was our second tour with the same company within 12 months).

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, January 14, 2014
The Kantary Bay, Phuket, is pleased to have your favourable recommendation and thanks you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2014

We spent a week at Kantary Bay between 1st and 8th January 2014. We arrived, having had a less than satisfactory experience at their sister hotel, Kantary Hills in Chiang Mai, which I have reviewed separately. Our stay at Kantary Bay was in complete contrast to the Chiang Mai hotel.

We arrived to a warm welcome and a cold drink before being shown to our room. We had requested, and were very pleased to have been given a high floor room with a sea view that other reviewers on here had recommended. The room was large, with a separate lounge/kitchen area and an enormous bathroom. The balcony had plenty of room for a table, two chairs, and a bench. The views to the sea and of the sunsets were superb.

The bedrooms had two single beds pushed together- I would have preferred a double, but do appreciate that it is more flexible for the hotel to have the two singles arrangement. There was a fold-up bed in the lounge area when we arrived, and the bell boy took this away immediately when we said that we would not need it. The rooms, and the buildings are starting to look slightly dated, but were kept immaculately clean throughout our stay. Likewise, with the pool and other public areas.

Service in the hotel was great. Staff were warm and attentive, always looking to help if you had a question or wanted something. The breakfasts were good with a wide variety of things to choose from. We did not eat in the hotel as there were a wide variety of restaurants within close walking distance.

We tended to use the rooftop pool if we were having a "pool day" as it was very quiet and there were never any children up there during our stay- they tended to use the main pool area. However, we preferred to use the beach at Cape Panwa hotel, making the short trip up the steep hill using the regular free shuttle bus between the two hotels. The beach there was very good, although there was often a lot of rubbish on the sand which staff worked to get rid of. We had lunch at the beach bar a couple of times. It was not expensive by European standards (around £12-13) for two for light lunch with a beer, but more than dining at the bottom of the hill where one could have a bigger and tastier lunch for around £6-£8 for two.

We ate several times at the Timber Hut which is at the curve of the road that leads away from the hotel- everything there was generally good and fresh and excellent value for money. We also ate a couple of times at Sawasdee which is right next to the hotel, at the Live India restaurant, and at the Thai restaurant at the top of the hill beyond the Family Mart supermarket. No complaints about any of these. We also had very good massages at the Lotus massage parlour, which is right next to the Live India restaurant (less than five minutes away from the hotel). There is a mini-mart right next to the hotel, but it worth walking an extra few minutes to the Family Mart (come out of the hotel, turn right and walk about 5-10 mins to get to it) which is significantly better value.

The hotel is located in the south, away from the crowds of Patong and Phuket Town. That makes it peaceful and relaxing, though by no means dull and does not tie you to the hotel. There is plenty of choice in terms of places to eat and drink, though obviously not as extensive as elsewhere. If you want relaxation, then this is the place. If you want more nightlife such as clubs etc. then you are probably better of in Patong.

Our pick up time on the day we left was 4.15pm, so I enquired about a late check out. I was delighted to be told we could have our room until 2pm at no additional cost- it was the icing on the cake of a wonderful stay. I would recommend this place highly.

Room Tip: High floor room with a seaview
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, January 14, 2014
The Kantary Bay, Phuket, thanks you for sharing your informative review with us and our readers, of your recent wonderful week’s stay with us. It should be helpful to readers planning a stay in Phuket. Your thoughtful feedback and appreciation of the great service of our warm, helpful, and attentive staff has been on passed to them. Thank you for your favourable recommendation and we look forward to your soonest return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 8, 2014 via mobile

This is our fourth visit to Kantary Bay and based on this, it is clear that we really enjoy staying here. The staff and accommodation makes this hotel brilliant because the staff here cannot do enough for you and the accommodation is very spacious, however, the hotel would benefit from their workshop for repairs, being relocated from the ground floor pool area, to an alternative location where customers are not subjected daily to hammering and drilling. We were also a little disappointed to see that the Clock house had closed down and the facilities at its sister hotel, Cape Panwa seem to be enhanced, while the facilities at Kantary Bay seem to be reduced. If you are looking for great accommodation, great staff and willing to travel up (free of charge by hotel transport) to the sister hotel for your facilities, then Kantary Bay Hotel is for you.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kasemkij_Group, General Manager at Kantary Bay, Phuket, responded to this review, January 13, 2014
The Kantary Bay, Phuket, thanks you for your positive endorsement as one of our regular guests while your workshop suggestion has been shared with our team. We and our staff look forward to seeing and serving you again soon. Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Kantary Bay, Phuket? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kantary Bay, Phuket

Address: 31/11 Moo 8, Sakdidej Rd, Cape Panwa, Phuket 83000, Thailand (Formerly The Bay Hotel)
Location: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Cape Panwa
#1 Romantic Hotel in Cape Panwa
#1 Best Value Hotel in Cape Panwa
#2 On the Beach Hotel in Cape Panwa
#2 Luxury Hotel in Cape Panwa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kantary Bay, Phuket 4*
Number of rooms: 104
Official Description (provided by the hotel):
The Kantary Bay Hotel is a charming seafront property within a short ten to fifteen minutes drive from Phuket town. This is a hotel with a difference; following a new trend that is becoming more and more preferred around the world, each room makes the most of its surroundings, breaking away from the traditional "standard" hotel room design to offer you a unique hotel experience. Kantary Bay Hotel offers spacious, fully furnished studio, one-bedroom, and two-bedroom suites. Each room type is furnished with a living room, kitchenette and separate sleeping area. You will find terra cotta tiles and wooden floors instead of the usual carpet. We also provide our guests with full facilities including a fitness room, swimming pools, scenic gardens, reading lounges and more. And of course the service is impeccable, after all The Kantary Bay Hotel is the sister hotel of the world renowned Cape Panwa Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Hotels.com, Priceline, Agoda, Despegar.com, Ctrip TA, Odigeo, TripOnline SA and Tingo so you can book your Kantary Bay, Phuket reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kantary Bay, Phuket Hotel Cape Panwa
Kantary Bay Hotel Phuket
Kantary Bay Cape Panwa
Kantary Bay, Phuket Cape Panwa

Owners: What's your side of the story?

If you own or manage Kantary Bay, Phuket, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.