We were initially uncertain about having a suit made in Phuket. But our experience in Cape Panwa (with a branch in Patong, we were told) has convinced us - we'll definitely be repeat customers, since we visit Phuket once or twice a year.
Tony, the owner of Star's Tailor, made our clothes with excellent quality and service, comfortable fabrics and reasonable prices.
We made a jacket with a skirt, a pair of trousers, and two blouses for a lady, and a shirt for a man. The tailor also
makes dresses. A number of expats, whom Tony told us were regular customers, came into the shop after we arrived at dusk. We were measured, and then had two fittings, within 24 hours. We settled on a price after a brief negotiation. Tony made expert recommendations regarding colour, materials and cut, and listened patiently to our requests.
Tony has lived in Phuket for around two decades and his conversation gave us an interesting insight into the changing culture of the island.
Tony has 23 tailors. The one we met, a young man, who met us at the shop for our first fitting the morning after our measurement, was courteous and very professional.
The shop is at the corniche on the main stretch at Cape Panwa, near Sri Panwa, Sawasdee café and next door to the Live India restaurant. It's worth noting that the tripadvisor map, as of mid-October 2013, gave the wrong location.
When we collected our clothes, we were honestly thrilled. Unfortunately, we did not have our receipt with us, and the price Tony had scribbled in his order book was more than the amount we had agreed. Tony agreed with us that the difference was due to an honest mistake. He acted professionally, did not raise a fuss, and accepted the amount we had originally agreed on.
Tony has kept our measurements. Thanks to his excellent tailoring and his courtesy, we will definitely return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 28, 2014
Dear Maylene I'm So sorry for responding you late, U have seen that hardly I have time to sit in front of computer, it is high season going on. Thanks a lot fro help by leaving such detailed review and giving chance to make some thing for you nice guys. Looking forward to see u guys again.Thanks indeed.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.