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“Simply the best hotel/restaurant on Phuket” 5 of 5 stars
Review of Cloud19 Beach Retreat

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Cloud19 Beach Retreat
4.0 of 5 Small Hotel   |   30/10 Moo 8, Bor Rae-Ao Yon Road | Wichit, Cape Panwa, Phuket 83000, Thailand   |  
Hotel amenities
Ranked #1 of 5 Cape Panwa B&B and Inns
Certificate of Excellence 2014
Paris, France
1 review
1 helpful vote 1 helpful vote
“Simply the best hotel/restaurant on Phuket”
5 of 5 stars Reviewed October 7, 2010

We’ve been living on Phuket for seven months and we came nearly every day at Cloud19 (sometimes even two times a day!). The place is amazingly beautiful, comfortable and relaxing. It is on a very quiet side of the island, in front of a nearly deserted beach with coconut trees, far from the mass tourism. The view from the rooms and from the restaurant is astonishing, especially during the sunset. Everything, from the rooms to the restaurant, from the pool (25m) to the garden, is simple, lounge, clean and very well done, with taste. The food – both thai and western - is perfectly gourmet (probably the best Pad Thai on earth, 160thb) and the prices are more than reasonable and affordable. They have a good wifi network. The staff is always smiling, caring, professional and friendly. The owner and his family come themselves every day for lunch, which proves the quality of the place. We’ve came with about 30 different friends and/or members of our families, everybody loved. If you go there, you can’t be disappointed. It is one of our favorite places on Phuket, in Thailand… and let’s say it : in the world! We recommend it both to couples and to families.
Antoine&Sophie (Kun Toto & Miss Sophie!)

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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150 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Newport Beach, California
1 review
5 of 5 stars Reviewed September 18, 2010

The pad is located on east side of Chalong Bay, a little out of the way from Phuket town and the more lively beaches. It is very quite fronting a soft sandy beach with spectacular tropical sunset as you would see on a postcard. The food was excellent compare to the beverages. The rooms were clean with wonderfully firm bed to our liking. We were there during the low season and shared the entire property with 2-3 other families. The concierge was very helpful with tour selections and arrangements, and hiring scooters for the day, giving us the options to easy beach hopping when we wanted. It was truely a relaxing vacation for us. This is an ideal place for couples and families alike. Keep up the great hospitality. Cloud 9 indeed.

The Lows

  • Stayed August 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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dublin
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 1, 2010

My family and I stayed here for four wonderful days. We only discovered it by chance as it is off the beaten track but thank god we did. There is nothing bad to say about this place it is just pure beautiful, from the clean airy bedrooms with the most comfortable bed, to the beautiful pool area and long sandy beach which is so quite and the amazing views. It's a very chilled hotel with the warmest and most helpful staff (who speak very good english). The food is second to none, hats off to the chef! There is a lovely sala deck near the pool which looks out to sea and there's nothing like sitting there with a cool glass of wine enjoying the evening sun. There are 5 different types of rooms that they offer from suites to deluxe to long stay ones, all are big on space and are beautifully laid out and have the biggest and most fantastic bathrooms.
I have holidayed in Phuket for the last 4 years spending 4 weeks holiday there each time and have stayed in many hotels 4 and 5 star on the island and this to me is number 1.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
5 of 5 stars Reviewed April 27, 2010

We had a wonderful stay at Cloud 19 in Phuket and can only recommend this hotel to those of you who are looking for relaxation and peace of mind. Cloud 19 is a piece of heaven on earth, with beautiful rooms overlooking Chalong Bay, a restaurant offering delicious Thai cuisine and a sunset lounge for a romantic sundowner. With only 19 rooms, the hotel offers a personalized and intimate atmosphere that will make you feel welcome as soon as you get there. To be honest, we can't really decide what we liked the most … the beach, the lower pool, the upper pool or the bathtub on our balcony … we just loved it all and will for sure come back. Thanks Cloud 19!
Annika & Steffen, Singapore

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cloud19, Owner at Cloud19 Beach Retreat, responded to this review, May 4, 2010
Thank you very much for such lovely review, we look forward to receiving you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2010

Wow, just had 5 superb nights at this place, and what a wonderful experience it was. We are a family of 5 with 3 kids (6,5 &1), and the staff made it feel like a home from home, nothing was too much trouble, and always with a smile.
This is a very nice boutique hotel, and there was a nice mix of couples (no kids), and also families, but the large pool (they actually have 2 pools), and lovely garden area allowed us to all integrate privately in our own space. The hotel is also right on the beach, so perfect for the afternoon walks and dip in the sea, and the sea view is spectacular from sunrise to sunset.
As for the hotel itself, the rooms are very well appointed, all modern ammenities and housekeeping always on hand to provide you with anything you need.
The restaurant is the jewel in the crown here, mix of Thai and western menu, and as a Thai food lover, I can honestly say that it really is outstanding food. The Chef was also happy to make "off the menu" things for the kids when asked, which was a nice touch.
The Staff were lovely friendly people, knew our names straight away, always checking everything was ok, clearly taking pride in their work, even supervising the kids in the TV room, whilst we parents enjoyed a massage in the health spa - highly recommended!!!
in summary, would recommend this to any traveller(s) wanting a high standard friendly hotel, relative privacy, fabulous views, with very good food & superb Thai hospitality.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cloud19, owner at Cloud19 Beach Retreat, responded to this review, April 15, 2010
Dear Mr.&Mrs. Hunter, it was a true pleasure having you staying with us. Hope all are well with the family. Thank you for your kind words. Hope to see you again in the future. Sincerely yours. Sukhathai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2010

We stayed for three nights with my girlfriend at the beginning of march 2010, we were looking for a place to rest and away from Phuket's crowded beaches. When we arrived we knew this was "the" place to be. All new hotel, formerly the private residence of the owner and manager Mr. Chumbala (or Suk how he prefers to be called) the place is located is the best beach of the island, you have the beach all for yourself with great views and amazing sunsets. The place is spotless and you can see Suk's hand behind every detail, just as it was he's own house !!!! The rooms are all white with excellent design details and spotless bathrooms. The service is friendly and at your service at all times. From everywhere in the hotel you have a breathtaking view from Cape Panwa. The pool and the gazebo are a dream. It's just a place to fall in love with. Don't doubt it, if you're heading to Phuket Cloud 19 is the place to stay.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2010

If you like a quite and relax beach this is a good choice.
You can find good accomodation, from hotels to private apartments.
I stayed there with a big group from 13 to 40 years old and we didn't have any problem, everyone were happy with the beach.
I read before that the beach had to much rocks that wasn't good for swim, but the rocks didn't bother, wasn't that much.
We ate at the beach bar. Nice simple Thai food, Pee the owner was very helpfull and friendily. The meals at the By the Sea Residence was good too.
They have a brand new small hotel, called Cloud 19, excelente meal, the manager and staff very friendily and did everithynk to make us feel like home, make sure you look for that place.
Just keep in mind that you need to get some suppliers before get there, the supermarktes are a little far.

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Additional Information about Cloud19 Beach Retreat

Address: 30/10 Moo 8, Bor Rae-Ao Yon Road | Wichit, Cape Panwa, Phuket 83000, Thailand
Location: Thailand > Phuket > Cape Panwa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Cape Panwa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cloud19 Beach Retreat 4*
Number of rooms: 19
Official Description (provided by the hotel):
Cloud19 Beach Retreat, former beach residence of The Chumbala family, is situated on a 1.9 k.m. secluded beach on the east side of Chalong bay, allowing you to take the full breathtaking sunset views. ... more   less 
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Also Known As:
Cloud 19 Hotel Cape Panwa
Cloud19 Beach Retreat Cape Panwa, Phuket

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