The hotel itself is beautiful. Pool was very nice and the rooms were well kept. The serviced we received was simply unacceptable. We had a family of 7 travelling with us and from the moment we arrived we seemed to have problems with nearly everything. Whether it be in communication with staff that don't speak English, unattainable service at restaurants, misleading information regarding the 'mandatory' New Year's Eve buffet dinner, the inability to get into our rooms because all the key cards in the hotel didn't work after 12:00 on New Years - in which they were just giving new cards to anyone who asked for it, no I.d. Required- or the inaccurate check out bill upon our exit after we had already settled everything up the night before, we were all simply unhappy with the quality of service we received. We have been in south east Asia for 3 months and have received better service staying at hotels that are 1/4 of the price. We do not have a problem paying for a spectacular hotel however it is clear that while the hotel itself is beautiful, the rooms well kept, the service is greatly lacking. Unfortunately we will not be returning nor will we recommend this hotel to others.
- Official Description (provided by the hotel):
- The resort features 211 guest accommodations in contemporary Thai décor including spacious Pool Villas, three free form swimming pools, a children’s pool with waterside, a well-being spa, fitness center, complimentary non-motorized water sports, and free wireless access throughout the Resort. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Agoda, Orbitz, Expedia, Priceline, Cheap Tickets, Hotels.com, HotelTravel.com and Asiatravel.com Holdings so you can book your Radisson Blu Plaza Resort Phuket Panwa Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Blu Plaza Resort Phuket Panwa Beach Hotel Cape Panwa
- Radisson Blu Plaza Resort Phuket Panwa Beach Cape Panwa