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“Spoil Yourself!” 5 of 5 stars
Review of The Naka Island, A Luxury Collection Resort & Spa Phuket

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The Naka Island, A Luxury Collection Resort & Spa Phuket
5.0 of 5 Resort   |   32 Moo 5 | Paklok, Thalang, Phuket 83110, Thailand   |  
Hotel amenities
Ranked #1 of 1 Hotels in Ko Nakha Yai
Rossendale, United Kingdom
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
37 helpful votes 37 helpful votes
“Spoil Yourself!”
5 of 5 stars Reviewed January 13, 2014 via mobile

What can I say what a great resort, totally private if you wanted this or join in with what's going on! Your private room with its own plunge pool, plus. Terrace, outdoor bath and own garden area, somewhere to get totally lost! Our villa no. 12 perfect location so you had some exercise when walking to breakfast, if you chose not to eat in your own space,! your bikes parked outside the villa in case, you fancied some bike riding. Their is a buffet in the evening or a la carte menu at my grill restaurant. You can relax in the spa or keep trim in the gym! It's a must to visit you won't be disappointed

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review, January 15, 2014
Dear Alison F,

Thank you for recommending The Naka Island Resort & Spa, Phuket to Trip Advisor readers.

We appreciate your compliments of so many of our resort features, including your private villa, dining experiences and our fitness centre and I am especially happy that you felt spoiled and enjoyed your stay with us so much.

Creating memorable guest experiences is our Luxury Collection goal and I look forward to welcoming you back again to The Naka Island in the future so we can spoil you once again.

Kind Regards,
Erich Friedl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2014

This is really an amazing place. I stayed here with my wife and 18 month old in November 2013 it was just the most relaxed, most lovely, paradise hotel I have ever been to - and I'm lucky enough to have stayed in some really lovely hotels. The food is excellent, the staff are all exceptionally nice, particularly to our little daughter but the best thing was the relaxed ambience of the entire place, it just felt so far away from any hustle and bustle. We were actually staying somewhere else on phuket originally but decided to change location after a couple of days for a number of reasons. We visited a couple of high end resorts on the main phuket island to see where to move to so I feel like I can say with reasonable confidence that naka is hands down the best resort on phuket. If it wasn't so far from the uk id want to come here every year and will definitely detour next time I'm in Asia. Finally special mention to Erich, the GM, and his team who could not possible have been more accomodating when we contacted them. Go here if you can - you won't regret it!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review, January 14, 2014
Dear KezMit123,

I would like to thank you for staying with us recently at The Naka Island and for taking the time to share your experience with other travelers.

From your feedback, it certainly appears that The Naka Island was the perfect resort choice and enabled you and your young family to share quality time together in an environment that felt far enough away from your busy daily life to allow you to relax in comfort.

Your kind words have been shared with our team of Ambassadors and we can’t wait to have you stay with us again when you next visit Phuket.

Kind Regards,

Erich Friedl
General Manager
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New Delhi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2014

Despite staying in best of the hotels around the world,this stay made me open a trip advisor account , I would describe my stay as excellent : the resort is closest to nature whilst not parting away with luxury .it's a zero pollution zone one detoxes by itself .

David is the man to look for , he is the sixth star of the hotel ,I would assume he see's to it & surely did to us by taking feedback of each day that we r happy , anything we need to make our stay extra special .

The staff & the managers of the restaurant are quick to unsterstand your taste.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review, January 9, 2014
Dear AJ_V18,

Thank you for sharing your recent Naka Island experience on Trip Advisor.

It was a joy to have you and your family stay with us over the New Year period and I am delighted that you enjoyed our resort and its natural environment, your dining experiences and the hospitality of our Naka Island Ambassadors.

Your feedback has been shared with our Team and we hope you are able to stay with us again in the not too distant future.

Kind Regards,
Erich Friedl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2014

I stayed with here with my wife over Christmas. The resort was exactly what we were looking for in that it was secluded, private and quiet. You really had that secluded island feeling in all the rooms, even though there were others around. It is on a remote island, so not all the things from a mainland hotel, but we liked that. The best was you could bike/walk about 30 minutes to the other side of the island to really a very private beach. The wifi was good and the breakfast was awesome. The service was really good on the island. The process of getting from the airport and across on the boat could maybe be a little more relaxing, but that is just being picky. It was a little difficult to get on and off as the private boat transfers and taxis provided by the hotel were a bit expensive, so just plan on staying at Naka while you are there.

I would highly recommend if you are looking for a private island experience, but want good food, nice staff and great rooms.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review, January 8, 2014
Dear Michael R,

Thank you for recommending our resort to other travelers in your 5 Star Trip Advisor review further to your recent Christmas stay at The Naka Island Resort & Spa, Phuket.

For private, quiet and secluded getaways, the Naka Island is certainly the perfect place for intimate couples, Honeymooners and small families to relax and unwind in total comfort.

I am delighted that you chose to stay at The Naka Island during the festive season and also for mentioning so many positive aspects of the resort in your review including the complimentary WIFI service, daily buffet breakfast at Tonsai restaurant, nice staff and great villas.

The Naka Team and I hope to have the opportunity to welcome you back again for another memorable experience in the near future.

Kind Regards,
Erich Friedl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 2, 2014

Throughout this resort, set on a small island, you are moments from the water: the sea views surround you, creating a very special atmosphere.

We spent six nights in a Beachfront Pool Villa (No. 68 - there are three such villas). Our villa was a few meters from the water, not far from the main resort facilities, but still very (but not completely) private.

Lay-out - a little as if hobbit folk read Robinson Crusoe and then designed a luxury tropical island residence – the rooms are a series of curves, linked by passageways, forming a circle around an internal tropical garden. Loads of natural light, mature trees and flowering bushes. The air-conditioned, bedroom area is almost entirely glass, with direct water views across the small swimming pool. The doors to the bedroom are quite heavy and unwieldy, so we propped them ajar. A hospitable spirit pervades, eg small bunches of fresh orchids decorate the rooms and fresh cookies are delivered each evening.

The unique, charming bath area is a series of connecting rooms, some situated outdoors, and includes:
• a large dressing/wardrobe area with dual sinks
• a large shower room, which can also be used as a steam room,
• a separate sauna (which my husband loved),
• an outdoor shower and
• a separate pavilion containing a bath large enough for two, lit with candles each evening.

The villa lay-out is completed with a spacious, air-conditioned dining pavilion and an open-air sala, surrounded by a shallow moat and accessible by stepping stones.

A second set of sun loungers are placed on your villa beachfront, near a tiny stairway to the shore. While the beachfront is white sand and regularly cleaned, there are small and large rocks in the water, and you will need water sandals. The beach is only swimmable at high tide and there are no snorkeling sites, our only disappointments. There are double kayaks etc.

Wifi service is excellent throughout the resort, for up to 5 devices. We’d brought some DVDs from home to catch up on, but the DVD player is not ‘region free’, and so it seems only local DVDs will work (we switched to watching ours via lap-top).

Z-bar is beautiful, with stylish seating, gorgeous sunset views and great drinks. Each of the Asian ‘tapas’ is large enough for four, and (unlike most Phuket bars) the sophisticated cocktails contain the advertised spirits.

Room service was tasty, prompt and accurate, with quality cocktails shaken upon delivery. We enjoyed perfectly cooked steaks and seafood at My-Grill, while feasting on the beautiful views. As soon as we finished our first dinner, we reserved one of the sunken tables for another night. Naka compares well to other resorts in terms of wine choices and prices, offering 17 different wines by the glass, priced between THB300-500 (AUD $10-18).

Breakfast, al fresco, at the Tonsai restaurant is a mix of buffet and a la carte. A separate cool-room contains a smorgasbord of fresh tropical fruits, pastries, cheese, meats and juices. In the out-door area there is a buffet of covered hot dishes, a noodle station for fresh noodles cooked to order and a pancake machine. Friendly waiters will also take your order for a small selection of a la carte hot dishes, such as French toast and scrambled eggs. You can ask for fresh juices. The Illy coffee is excellent, and to add a little holiday sparkle, make yourself a Bellini or Bloody Mary to taste.

In addition to the well-equipped fitness centre (with, yes again, great water views) there is a reasonable track for jogging outside of the resort. We also ‘hiked’ to a backpacker resort, Tenta Nakara, on the other side of the island, and to some other beaches (usually less than 30 minutes each way).

I booked an ‘Energizing Massage’ at the spa – 60 minutes focused on head, neck, shoulders and back, with a lovely scented oil. It was so good I booked it twice more.

Although we stayed during the busy Christmas-New Year period when there are quite a few families, Naka remained relaxed and did not feel too crowded. Staff throughout the resort are helpful, friendly, smiling and personable, in short a pleasure to deal with. We would definitely consider this resort for another Christmas/New Year vacation.

Over the years we have stayed at a number of luxury resorts in the Phuket area, and as a couple seeking quiet, romantic breaks, the Naka Resort is the best we’ve visited. While a beachfront villa with a private pool, sauna and steam room set on a private island in a 5 star tropical resort over the peak holiday period is unlikely to be cheap, we found the Naka Resort to be good value compared to other 5 star Phuket accommodation. Our suite was a constant source of delight and the entire experience was gorgeous and relaxing. If only the beach was a bit better for swimming …

Suggestions
The gardens need more care, particularly in the large spa area some parts looked a little derelict.

We were keen to go snorkelling, but the Resort’s Tour office offered mediocre, mass market choices and Recreation Area’s long-tail boat service seemed a little dicey for choppy water. The resort could do well by offering more bespoke speedboat options, perhaps a romantic beach drop-off service near-by, given the beach and snorkelling limitations?

Room Tip: We loved villa 68, but if you prefer more privacy the foliage in front of Beachfront Pool Villa 66 s...
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review, January 8, 2014
Dear RulyTruly,

Thanks for providing such a comprehensive review of your Naka Island Resort stay over the Christmas period.

Creating memorable guest experiences is our goal and it is truly gratifying to read in such detail how pleased you were with so many of the resort features and also how much you enjoyed your time at our resort.

Your compliments are echoed by so many of our guests including the gorgeous nightly sunsets and Asian inspired Tappas at Z-Bar, your private beach front pool villa, massage treatments at Spa Naka, our friendly and helpful Ambassadors, In Villa Dining service and daily Tonsai Buffet Breakfast, plus the resort being good value for money.

It would be a joy to have you return to stay with us again at The Naka Island, A Luxury Collection Resort & Spa, Phuket, in the future for another relaxing Luxury Collection experience.

Kind Regards,
Erich Friedl
General Manager
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Surrey
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 28, 2013

We chose this resort because it's not very far from the airport in Phuket. The journey including the boat ride is only 25 minutes unlike going to one of the other islands which can take several hours. The rooms were very spacious and clean. Staff is extremely courteous and helpful. The restaurant to really good care of us even though we had a very strict vegetarian dietary requirement. The chefs came out personally to discuss what they'll make for us before every meal. The huts are very quiet and private..sometimes a bit eerie if you're not use to it. There were reviews prior to mine where I read the bathroom is "outdoors". It didn't really feel outdoors to us other than the fact that when it rained it kept getting wet inside because the windows are open only with screens on them, not glass (only in the bathroom area..bedroom has proper windows..) Their speedboat service from Phuket to the island is very quick but very expensive at around 1800 baht. This is a bit discouraging to get on and off the island to go for day trips to Phuket. This resort makes most sense if you just want to relax, have some peace and quiet and not go anywhere else. They have activities at the resort though so it's not boring or anything. I would go back.

Room Tip: We stayed in a tropical villa which really did feel like a huge villa
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review, January 8, 2014
Dear Andy K,

Thank you for choosing to stay at The Naka Island Resort & Spa, Phuket, for your Honeymoon and for taking the time to post your review for other travelers to read.

I am delighted that you and your wife had such a wonderful stay with us and that our team of Ambassadors took such good care of you during your time with us. It is also pleasing to know that you were impressed with so many features of the resort including our vegetarian dining options, recreational activities and your private villa.

Your high recommendation of our property is greatly appreciated and we hope you have the chance to stay with us again when you next visit Phuket.

Kind Regards,
Erich Friedl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkkonummi, Finland
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 26, 2013

We were searching for a relaxing island resort to spend our Christmas holidays with our four year old daughter and we chose to visit Naka Island in Phuket, Thailand.

The Naka Island proved to be an especially good choice for us and it did deliver everything that a good five star resort should do plus it had very cool and unique island atmosphere including nearby mangrove forest. I would highly recommend resort’s beach front pool villas – they’re much better compared normal pool villas. Villas itself were really nice, very spacious and unique. Semi-outdoor bathroom was excellent and made the villas feel a bit like rural cottage, but naturally with all the five star luxuries. I personally did enjoy the steam option found in the shower.

Almost everything they do in this resort is a five star quality. We did also enjoy that the resort was not filled with everything possible imaginable, instead it only had the necessary luxuries, still maintaining type of island uniqueness very rarely found in five star quality.

Even though it was high season, resort was not full, which was even nicer. In this resort, you don’t need to find that all beach chairs taken, pool is full, have to queue to the restaurant or hear karaoke sang by drunken tourists in the evenings. It was a perfect holiday getaway that it is hard to match by other resorts. If it gets bit too relaxing or quiet, you can always take free speed boat ride to mainland to enjoy Phuket town.

There were some complaints about the beach on this site, but we felt that the beach was quite adequate for us, except having some loose rocks on the beach. Somebody also complaint about the price of the food, but hey, this is a five star luxury resort and quality of food and restaurants was really good. There were also plenty of vegetarian food available. We chose full board for the whole family.

Plusses:
- Nice transport from airport by BMW and speedboat
- Only 69 villas and smooth in-villa check-in
- Very relaxing island resort, hussle-free atmosphere
- Free bicycles and buggys
- Child-friendly with own game room and free beach toys
- Nerd-friendly with very good WIFI-coverage and speed
- Wife-friendly with SPA-treatments
- No fake reviews in Tripadvisor (plenty of resorts do this)

Minuses:
- Some rocks in the beach that could have been easily picked away, resort did have sand cleaning machine, but for some reason they did not use it in all parts of the beach
- A bit noisy A/C

Tips:
- Choose full or half board to save some money in food (but maybe not for the kids)
- Choose beach front villa (it will be worth of the money)
- Swimsuit, shorts and shirts – that’s all you need (laundry available)

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich_FRIEDL, General Manager at The Naka Island, A Luxury Collection Resort & Spa Phuket, responded to this review, January 8, 2014
Dear SuperSamuli,

Thank you for posting your 5 star review of our property on the Trip Advisor website.
Your feedback has been shared with our team and I thank you for all of your compliments including your dining experiences with plenty of vegetarian options, spacious and private beach pool villa, smooth in-villa check in on arrival, child games room, complimentary WIFI service and Spa Naka treatments.

It is also wonderful to read that you were able to relax in our hussle-free island environment with your family and we truly do hope to have the opportunity to welcome you back to The Naka Island, A Luxury Collection Resort & Spa, Phuket in the near future.

Kind Regards,
Erich Friedl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Naka Island, A Luxury Collection Resort & Spa Phuket

Address: 32 Moo 5 | Paklok, Thalang, Phuket 83110, Thailand
Location: Thailand > Phuket > Ko Nakha Yai
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Ko Nakha Yai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Naka Island, A Luxury Collection Resort & Spa Phuket 5*
Number of rooms: 67
Official Description (provided by the hotel):
Nestled among stunning beaches, lush coconut groves, with never-ending views of the emerald-green Andaman Sea and idyllic landscapes of the Phuket coastline, The Naka Island is an exclusive boutique resort on Naka Yai Island, located just off the Phuket coast. While just 25 minutes from Phuket International Airport, The Naka Island is accessible only by private speedboat, making it a uniquely private and intimate retreat. The resort offers 67 villas that are magnificently appointed with private plunge pools and tropical gardens, along with an incomparable spa facility, access to countless outdoor recreation opportunities, and uncompromising service. ... more   less 
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Also Known As:
The Naka Island, a Luxury Collection Resort & Spa Phuket Hotel Ko Nakha Yai
The Naka Island, a Luxury Collection Resort And Spa Phuket
The Naka Island, A Luxury Collection Resort & Spa Phuket Thailand

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