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“Very Good!” 5 of 5 stars
Review of Premier Inn Redhill Reigate

Premier Inn Redhill Reigate
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Premier Inn Redhill Reigate
Brighton Road | Salfords, Redhill RH1 5BT, England   |  
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Rooms from £58
Ranked #1 of 3 Hotels in Redhill
Certificate of Excellence 2014
Maastricht, The Netherlands
2 reviews
“Very Good!”
5 of 5 stars Reviewed March 11, 2014

This hotel is very good. Booking a room via internet went easy. The breakfast is very good and there is enough choice! The nights are quiet and we had a good sleep. We enjoyed that there was a good WiFi for low costs.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessa B, Manager at Premier Inn Redhill Reigate, responded to this review, March 14, 2014
Thank you for reviewing RedhillReigate Premier Inn.

I am pleased that you had good stay with us recently and that you had a good night's sleep. We take pride in offering our guests the very best service possible,and the Team are always pleased to receive comments on this.
I see that you also took advantage of the all you can eat breakfast over in the Beefeater,I will pass your comments about this to the manager of the Beefeater.

Once again thank you for your honest feedback an dhope to see you again in the near future.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    112
    88
    32
    5
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
cardiff uk
Top Contributor
63 reviews 63 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 9, 2014

If you are flying from Gatwick and plan to park at the airport or use the brilliant valet parking service, then this hotel will serve you very well. As with all premier inns that I have stayed at, the beds are comfortable, there is plenty of good quality bed lined, the bath is deep, and the hit water plentiful. Reception staff welcome you in a genuine and friendly manner, offering extra teas, coffees and milks fir the room. A secure roomy car park.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessa B, Manager at Premier Inn Redhill Reigate, responded to this review, March 14, 2014
Thank you for taking the time to review Premier Inn RedhillReigate.

I am glad that you found your room and bed to be clean and comfortable and with good quality bed linen.

The Team are pleased thet you found them welcoming, and genuinely friendly, offering you extra tea,coffee,milk etc. I shall pass your comments on to them.

Thank you once again for your kind and honest review.


Kind Regards
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 28, 2014

Couldn't fault a single thing.This was my first time at your Premier Inn and my first time on tripadvisor!,nothing was too much trouble and the welcome was pleasing. All round A1.would consider a return with family. SiJ

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessa B, Manager at Premier Inn Redhill Reigate, responded to this review, March 1, 2014
Thank you for taking the time to review RedhillReigate Premier Inn.

I am pleased that you couldnt find fault with anything, especially as it was your first stay here, and that you will be staying again.

The Team are pleased that you had a warm welcome and that you were looked after, they are always pleased to receive this kind of feedback.


Once again thank you for your honest comments and we look forward to seeing you again soon.

Kind Regards
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birmingham
Top Contributor
379 reviews 379 reviews
129 hotel reviews
Reviews in 155 cities Reviews in 155 cities
245 helpful votes 245 helpful votes
4 of 5 stars Reviewed February 20, 2014

stayed here for two nights for work and have already booked in again for another stay
the rooms are very nice. the only issue I had was the state of the bathroom when I checked in, the bath had someone else's hair in it.

the staff where friendly and helpful

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessa B, Manager at Premier Inn Redhill Reigate, responded to this review, February 28, 2014
Thank you for taking the time to review Premier Inn RedhillReigate.

I am pleased that you found our rooms to be clean and comfortable, also that you have made another booking with us .

We take pride in offering our guests the very best service and high standards, unfortunately it seems that we did'nt succeed this time, please accept my apologies and I can assure you that when you return your room will be spotless.

Once again thank you for your honest comments and we hope to welcome you back very soon.


Kind Regards
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St Martins, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 18, 2014



I have stayed in a lot of Premier inn hotels and always been more than impressed with the staff and accommodation, but not this time, Red Hill needs some serious management intervention. The staff were unhelpful and uninterested, having stayed in three different Premier inn’s in three days two were great, this one really let the side down.

  • Stayed February 2014, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Redhill Reigate, responded to this review, March 6, 2014
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important to us as we endeavour to improve standards and meet all our customer’s needs. We hope to welcome you back in the future.
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Essex
Top Contributor
67 reviews 67 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed February 10, 2014

Stayed here for £29. Absolute bargain for a clean and comfortable room in a nice quiet location. Friendly and helpful check in staff. The adjoining pub lacks a bit of ambience ( the interior decor is too corporate considering it's a lovely period building ) but the bar staff were very friendly.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2014

There had recently been floods in the restaurant, due to the nearby stream bursting its banks, but i still had a good dining experience, even though a part of it was closed.
The hotel side of it was very good and i would stay again for sure.

Stayed January 2014, traveled on business

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tessa B, Manager at Premier Inn Redhill Reigate, responded to this review, February 6, 2014
Thank you for taking the time to post a review on Redhill Reigate Premier Inn.

I am pleased you enjoyed your time with us and say that you will return, this is always good to hear.

I will pass your comments about your dining experience onto the manager of the Mill House, which is still suffering the after effects of the flood, but we hope it will be back to normal in about two weeks.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Redhill Reigate

Address: Brighton Road | Salfords, Redhill RH1 5BT, England
Phone Number:
Location: United Kingdom > England > Surrey > Redhill
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Redhill
Price Range (Based on Average Rates): $
Number of rooms: 48
Reservation Options:
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Also Known As:
Premier Inn Redhill Hotel Redhill
Premier Inn Redhill Reigate Surrey

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