We came to this resort on our honeymoon and it is lovely. But halfway through our first day, we realized the shower grade is built up higher than the hallway with no tub so that it floods the hallway and room. When we approached the front desk about the problem, they moved us to a old room that had yet to be remodeled. We then asked to talk to a manager and was informed no manager would be on shift for at least two hours. We then left and returned two hours latter and requested the manager, we were told he would be right down. After waiting 45 minutes and asking several times when he would be here we had to go to him.
The next day at breakfast we opted for the full breakfast, after trying the unedible food we ended up eating cereal the remainder of our visit. The cleaning crew did not replace washclothes that they took and left dirty glasses every day. The room cards were deactivated and to top off our stay it took us 25 minutes to check out.
DO NOT Stay here!!! We've had some bad expieriences at hotels over the years, but this is the first bad review I've felt the need to write to warn people.