I have just returned from a three day stay in Grenada, October 19 - 21, 2012 where I stayed at the Grenada Grand Beach Resort. Staying at this hotel turned out to be the worse nightmare of my life. The guy at the Front Desk seemed to have no idea what he was doing and took approximately fifteen minutes to check me in while there was a long line of other guest waiing to be checked in since we were all attending a Convention at that hotel.
To my horror there were roaches in the room. Other guests also complained of the same problem.
The worse though, was that a guest, a young man was given a key to a young woman's room and when she woke up she saw him sitting on her bed. When she complained at the front desk, the guy was summoned and he explained that the front desk gave him a key to gain admittance to her room. The following morning we met with the Manager who was on the defensive and in fact, did not even apologize..