We found this hotel last minute and it was an amazing deal. I can not say enough about how friendly, professional and helpful the staff were. Despite constant requests from my 2 friends and I! The staff at the pool bar went above and beyond their duties to be helpful and make us feel at home. Reception staff offered to help us with every issue and were very honest and efficient. The rooms were amazing, as was the pool and the restaurant overlooking the beautiful beach!! I can't say enough good things about this hotel. The only complaint is there is no free WiFi and it's quite expensive to buy it. But if you're there to get away from it all, then it doesn't matter!! The best hotel I've ever stayed at through all my travels!