First of all I wouldn't call this a hotel, it has a more "serviced apartments" kind of feel to it.
I got a better experiance and pretty much the same standard at Baan Hanibah, a B&B in Chiang Mai @ 600 baht/night. Compared to Grand Hill Residence which has a lowest price of 3000 baht/night in low season.
They offer a airport transfer for 800Baht I think it was. I figured what the heck, I'm on vacation and want to minimize as much hassle as possible.
No one showed up.
Called them. Had to go through probably 3 people until someone that spoke enough english understood what I was saying. At the end they told me to get a taxi... Bad starting experience.
The majority of staff was very helpfull, especially those that manned the frontdesk. English can be a bit tricky at times, especially in the restaurant. Non of the waitreses seemed to know any english.
Overall they seemed a bit too laid back, even for Thailand. The only one with some enthusiasm was the guy manning the frondesk at times. Not sure of his title but I got a feeling he was some kind of manager perhaps.
Single deluxe room on the 5th floor with a sea view.
The room was very big for a single, unnecessarily big if you ask me. The AC had some trouble cooling the room, and it sounded like a jet engine when it turned on. Putting the AC in the ceiling right next to the sliding doors to the balcony might not have been the smartest idea. Especially as the slidingdoors have some gaps and lets warm air through constantly. End result being that the AC almost never shuts off.
The bed is one of those rock hard ones.
This might actually be the only good thing about this place. Now, if you're looking to party every night this is not the place for you. Unless you're willing to spend 1000-1600 baht round trip on a taxi every time you want to go to Chaweng. If you're like me and just want to relax, the location is actually pretty decent. Renting a car/motorbike is a must I would say. Coming down from the "hotel" to the mainroad, you have the perfect T intersection. On the left side Mae nam evening market, to the right Seven Eleven.
Breakfast was included in my room price, and that's probably the only reason I ate there. Nothing to write home about. I'd suggest eating out or bringing snacks with you from the market to your room.
Pretty nice. Good view over the ocean. A tip: Don't look down into the "garden" though, just keep your eyes straight forward at the horizon.
This was advertised as 4 star. I'd rate it a 3 star at most. Don't get me wrong, they really try to make it look luxurious. But in my opinion they fall short on all the little details that make you a 4-5 star establishment.
* 1 Elevator out of service.The doors on the only elevator that worked were not functioning properly. Took ages to open and close.
* Paint touch-ups done with a diferent shade. Just looks tacky and gives the impression that you really don't care.
* Touch-ups done in the bathroom without bothering to clean the tile.
* Invests in 32" LCD TV's for the rooms. Only offers 8-10 channels, 1 english channel, poor reception.
* Garden area looks like a construction site. Half finished cement things, wheel barrows and cement bags left on the ground.
I will not be a returning customer. This was not worth the price they charge for their rooms in my opinion. It is way overpriced for being this unfinished.
Built in 2011 I think, and has deteriorated this quickly ?
I would say that this is a perfect example of an owner that builds it, hire some staff and then thinks he/she can just sit back a watch the money roll in.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.