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“Great location, friendly and good value” 5 of 5 stars
Review of The Waterfront

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The Waterfront
3.0 of 5 Hotel   |   71/2 Moo1, Bophut, Ko Samui 84320, Thailand   |  
Hotel amenities
Ranked #20 of 174 Hotels in Bophut
Certificate of Excellence 2014
Herne Bay, United Kingdom
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Great location, friendly and good value”
5 of 5 stars Reviewed August 31, 2013

We are a family of 2 adults and 4 children. We stayed at the Waterfront in August 2013 in the deluxe family beachfront bungalow. After research on the Web, Trip Advisor and other sites we felt it offered us somewhere we would be happy within the limits of our budget.

Booking

The booking process was straightforward. We emailed the owner directly to check availability and paid a deposit: going direct is usually best way. The balance is then paid on arrival. I have no issue with this as for small hotels the risks are large.

The Hotel

The website clearly describes the hotel and its environment. It is at the quieter end of Fisherman's village and has lots of shops, restaurants, tour operators and a 7-11 within a short walk.

It is on the seafront but swimming is only possible for part of the year. You can swim a short distance away which the website explains.

The beach, as a consequence of the poor swimming, is quiet which means you have privacy. Our kids had a beach to themselves and built sandcastles which they saw the tide sweep away. We could watch them from the sun loungers at the hotel.

There is a small pool but you can swim in it and it is nice for cooling off from the Samui heat. The website makes all of this clear.

The bungalow had a large double, a double and a large sitting room. It was big enough for us and we had arranged for extra beds. There was a safe, a TV, good air-con, fridge with free daily water. The bathroom was fine with plenty of towels. The room was cleaned daily to a good standard. The cleaners were always very polite to us.

There are lots of sun loungers and the grounds are kept very clean.

I would say the description is accurate.

Welcome

An airport pick up is offered but we came by Lomprayah catamaran from Donsak Pier. The port is chaotic and no pick up is offered for this reason. Anyway Lomprayah offer a transfer service - make sure you tick the box for free transfer when you book with your details.

We were greeted by Robin, the owner and offered a welcome drink. He was courteous and told us the basics of the hotel. I don't expect, or want to meet an owner, but when in Rome......The Hotel prides itself on the personal touch which is evident. They seem to have a lot of repeat visitors who clearly value this.

Our bags were taken to the room and we were asked to fill in a registration form. Perhaps a little too formal for a small hotel but it was quick.

We saw Robin through the week and he always asked if we were happy. His son, Michael, speaks Thai and was helpful. They checked our on onbound travel as well.

The atmosphere

The hotel has a nice mix of guests. You can socialise there if you want but we were usually exploring Samui. Keeping 4 children happy in any hotel is hard and we visited Thailand to see as much as possible.

I spoke to a number of people at the pool and all were pleasant. The owners engage with people who want the personal touch.

Food

We only had breakfast at the hotel. This is because we like to get out and about. There is cereal, proper tea and coffee, fruit and a choice of cooked options. I had interpreted the cooked options as chargeable before our visit but these were included which is always a pleasant outcome.

Anyway, the cooked food was fantastic. I had the bacon baguette every day and it was huge! We planned to have a largish breakfast each day in Thailand, have snacks and water during the day and eat in the late afternoon, and that worked well everywhere we stayed. 7-11 is close by and has a good choice of snacks.

Staff

Fantastic. We felt sad to leave. Carol, Cooking and Aou were the main people we dealt with. The staff speak English and really do try to engage. Thais love children and our 4 felt happy with the staff.

The village

Bophut has lots of restaurants. Our favourites were the Hut, opposite Waterfront, and Oasis, right from the Hotel and a walk into the village. These 2 are cheap and offer tasty food. The Waterfront has a nice guide to the village and good tips on the area and enjoying it.

On Friday there is a walking market where stalls are on the high street and bargains can be had.

The island

The best beaches seem to be in the Cheawang area which is nice to swim in - clear water, golden sand - but very noisy. The less attractive beach in Bophut makes it quieter, ideal for those older than 18-30!

The safari tour is great, as is Ang Thong Marine Park. We also went snorkelling.

In sum, a great place to stay and great value.

Room Tip: Book direct. You can then discuss room options.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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767 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 25, 2013

We have travelled around this region extensively over the last 7 years with our 2 children, always making special effort to stay at the Waterfront. This year we celebrated our eldest daughters 18th Birthday, a number of friends also met us there. We had a fantastic time. The Waterfront can accommodate anything!!! It's location is perfect for exploring the entire island, if you've never been to Thailand try this place first.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 23, 2013

We arrived late in the evening to be warmly met by the owner Robin. There had been a room mix up and Robin immediately upgraded us before taking us through the essentials of the hotel and surroundings over a welcome drink. The rooms are spacious the location is great and the staff and family atmosphere is something quite unique. Breakfast in the morning is more than adequate and the warm baguette filled with either real bacon or sausage is a real giveaway that the hotel has an english owner. The staff are absolutely brilliant and nothing is too much trouble. We all took advantage of the on site massage which is done by a member of staff. If you are around on a Friday the town market is extremely busy and you can pick up real bargains. The restaurants are probably the best that we encountered in terms of variety quality and price during our stay in Thailand. Do not order the t-bone steak at the fish and coffee restaurant as the owner was very rude when I pointed out that there was little or no meat bearing in mind it was the most expensive item on the menu_ he even blamed the supplier and asked what could he do!!! you`ve been warned. The only downside to the hotel is that it does not have a beach as this is a coral area but has a sandy frontage - however the beach is a 5 minute walk away and should not detract from what a great facility this is - looking around the town I would suggest this is the best facility in the lovely town of Bophet.
There are also a number of hammocks and a lovely swimming pool should you wish to take advantage and the surrounding gardens are always being tended.

Room Tip: All rooms appear equal.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 15, 2013

We stayed for three weeks this summer and once again it was a wonderful experience. The Waterfront is a very friendly hotel with extremely hospitable hosts and fantastic staff - nothing is too much trouble. Reluctantly, we have returned to the UK totally rejuvenated and relaxed; we are already planning our return visit!

Room Tip: Write and tell Robin your needs and he will suggest which room will suit you.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 8, 2013

Stayed 3 nights in August. Hotel is situated at the quiet end of Fisherman Village on Bophut Beach.
Rooms were nice, clean and comfortable. Although don't leave your door open in the evening as mosquitoes will eat you alive. They do provide each room with a can of fly spray. Thoughtful! The hotel has a free pick up and drop off at the airport. Once you arrive at the hotel they give you a friendly brief about the hotel. Thank you Carol for that. In fact all the staff were great.
Pros: Nice and quiet; clean and comfortable; great food (thanks cooking);On the beach; beautiful gardens
Cons: Pool could be improved

All in all a great stay, and we would most probably stay again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
4 of 5 stars Reviewed July 28, 2013

Fresh from a week working in BKK and KL and staying in a series of formulaic hotels (frequented by guys such as me on business), The Waterfront was a complete breath of fresh air. The views were stunning, and from the moment I got there I began to relax. I liked the mix of guests, a blend of nationalities, families, couples and travelling business people like myself. It was encouraging to meet guest who were on the 6th visit. A good a testimonial as you can get. I for one will definitely go back, this time with the wife and kids. I found the staff polite, friendly and more than capable of making the perfect sun downer. Robin engaging in conversation for passion for Sports was also appreciated. Might even make Norwich City my second team.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2013

Have just returned from this lovely place after a forth visit and cant recommend it highly enough. It is a value for money , relaxing hotel,whose staff are very friendly who are an asset to this place, as they make you feel very welcome. There are plenty of eating places nearby that suit all budgets. Robin and Sue were again very good hosts , very approachable who will do their best to ensure that your stay is as enjoyable as it can be (as do the staff) .

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Waterfront

Address: 71/2 Moo1, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#8 Family Hotel in Bophut
#14 Romantic Hotel in Bophut
#16 On the Beach Hotel in Bophut
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Waterfront 3*
Number of rooms: 18
Official Description (provided by the hotel):
Family run, small, select and peaceful, yet only steps away from excellent restaurants, bars and boutiques.All rooms are beachfront and the view of the sea and outlying islands is spectacular. Many guests extend their stay, recommend us to others or return themselves, often to meet other guests who have now become friends. Its like coming home, they say. Lots of little touches to make you feel welcome including free pick-up and free internet. ... more   less 
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Also Known As:
The Waterfront Hotel Bophut
Waterfront Hotel Bophut
Waterfront Bophut
The Waterfront Ko Samui/Bophut

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