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“Big place beautiful beach” 4 of 5 stars
Review of Bandara Resort & Spa

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Bandara Resort & Spa
4.0 of 5 Resort   |   178/2 Moo 1 | Tambol Bophut, Bophut, Ko Samui 84320, Thailand   |  
Hotel amenities
Ranked #20 of 172 Hotels in Bophut
Certificate of Excellence 2014
Parkwood, Australia
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
“Big place beautiful beach”
4 of 5 stars Reviewed February 25, 2014

Once we checked into this hotell it was on a very busy noisy road which most are
We were told our room was going to be noisy I had asked to see the room it was on the 3 rd floor
They had no lifts either so quiet a few stairs to climb I was travling with my husband and 1 yr old baby so the stairs were already a problem with her and lugging up n down a pram was not on my list of things to do we seen the room it was just a stranded room it wasn't as noisy as I thought but was very small I asked what else they had they were almost at 100% compasity
They only had some villas left was an extra $200 to upgrade and was well worth it
We had so much more room was extremely private with own plunge pool
Also had a secret out door bath made out of stone and out door shower only thing the bed was hard as a rock
The villa also had a gate so I new my daughter would not be able to escape
They had the cot all ready and assembled and our villa was the last one so rite next to the beach
2 seconds perfect they had lovely day lounges on the sand with big umbrellas
The beach was so beautiful so clean and blue I couldn't get out for hours.
The breakfast was average it was just the same everywhere else but it was the only hotell that had Veggiemite which was amazing
The maids that cleaned the room did a fablious job cleaning after a family with a baby
Thank you had a great stay

Room Tip: Private pool villa
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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996 reviews from our community

Traveler rating
    544
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Cardiff, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed in a Villa which was lovely. Good size pool, very private and great shower outside! Highly recommend as it was priced very competitive in comparison to other hotels. The staff were great, although we didn't realise they charged us every time we asked them to book a taxi for us! The pools are nice and gardens are beautiful but you won't get a pure Asian experience as promised. We arrived and football was on in the beach bar...we could have been back in London in a local pub? It wasn't what we expected in thailand. But this is the case with all of koh samui. Mostly Westernized but you can find some hidden gems and It is a beautiful island! Would recommend the hotel but don't kid yourself about experiencing the real thailand. But as far as a holiday goes, it would be more suited more for a family or group!

Stayed February 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 15, 2014

We found Bandara on Trip Advisor and can say the resort lived up to all expectations. The hotel was very clean; the staff were always very charming and responsive; the breakfast was one of the best we have ever had; the beach was very clean, which is more than can be said of other resorts on the island; the sun loungers were very comfortable (at least twice the thickness of other hotels). Small complaint is that the lighting in the room was quite dim. Fishermans Village is nice with many restaurants so you can choose to fine dine (Nivarna and The Shack) or eat cheaply (Starfish). This was our first visit to Thailand and we found many places like a shanty town with bad paving, etc, although Bophut/Fisherman's Village was better than other resorts. Visited Chaweng which had a litter strewn beach and hundreds of bars playing loud music for the beer swilling young tourists. Overall the Bandara was excellent and we would recommend it.

Room Tip: Rooms on the right side of the hotel get the afternoon sun. Probably best to avoid rooms at the fron...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 15, 2014

We have just completed a two week stay at this brilliant resort. We started in a deluxe room, but changed after a few nights to the new style villas with your own plunge pool. The deluxe rooms are great, but the villas are just fantastic . You have a massive room and a huge bathroom, with a double bath and separate shower wet room. In your private outdoor area you have a terrace with massive orange bean bags to relax on, a very decent sized plunge pool and three waterfall features (noisy at night). We negotiated a really good rate for the upgrade, so would advise you to do that locally.

The real plus to this resort is the amazing staff (there sadly is one notable exception). You are always greeted with a smile and a greeting. Nothing is too much trouble. The staff in the restaurant get to know you,and seem genuinely pleased to see you. Our room was kept immaculate, and everyday there was a scented oil burner in your bathroom wafting lemongrass fragrance. A small but great touch.

The resort is brilliantly located on the beach. The public areas and pools are attractive. Despite having a lot of rooms,it never feels crowded.

The only downside to our whole holiday here was one member of staff called Bell,who works on the pool bar. His name is half right, but its missing the other half of his name "end". He made being by the pool unpleasant. He is rude if he cannot understand you,mutters under his breath and is a total contrast to every other member of staff. My partner wanted a cup of tea on our second day here. He did not comprehend tea, and got nasty. For the rest of the two weeks we both got ignored and smirked and sneared at. This idioit should not work in this hotel. It really was such a shame. Without doubt we would have come back here in a flash if it was not for him. You don't spend thousands of £ to be treated like it.

Room Tip: We loved being in 745
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 15, 2014

We are currently staying here in a villa room, very spacious, clean and a very relaxing way to spend our holidays. The staff are lovely and nothing is too much trouble. The breakfast is amazing great selection considering they have to cater for various nationalities.

We have enjoyed sitting at the pool bar of an evening a getting to know some of the guests from around the world.

Room Tip: Would highly recommend a pool villa
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May K, Front Office Manager at Bandara Resort & Spa, responded to this review, May 7, 2014
Dear valued guests,

Thank you for staying with us at Bandara and taking the time to write a review,

It is a pleasure to hear that you enjoyed your stay with us and we hope to see you again.

Best Regards,
Bandara Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2014

No Complaints - perfect place for a holiday with the lil ones.
3 Pools - Beach Access - Bar by the sea side.
Events once a week - Super Sea Food Buffet
great breakfast.
The word perfect should have summed it all up.
All they would need to add in , is a bit more Thai Hospitality.
Which is so much in abundance everywhere else.

Room Tip: Avoid First Floor Rooms - unless ur a fan of climbing up and down all the time.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Art C, Operations Manager at Bandara Resort & Spa, responded to this review, February 7, 2014
Dear Valued Guests,

Thank you for staying with us at Bandara Resort & Spa!

We are happy that you and the little ones had a great time at our resort. With regards to Thai Hospitality, we will definitely make sure that everyone is keeping the high standard you expect.

Best Regards,
Bandara Management Team
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Sydney
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 4, 2014 via mobile

Stayed recently for 7 nights. When we arrived we choose to upgrade to a pool villa for a small amount. Room was large with separate plunge pool, outdoor cabana, outdoor shower and bath tub. Glad we choose this option as it gave us a lot of privacy. Rooms are a bit dated but had everything you needed and were clean. House keeping were very good making sure the room was serviced in a timely manner.
Pools are good. Mostly used the beach pool, plenty of sun lounge chairs to be had.
Staff are friendly always stopping to say hello.
Service, is a bit hit and miss. Staff at beach bar and lobby bar were sometimes really slow to serve you. Reception staff sometimes couldn't understand a lot of English.
Adequate breakfast selection with Staff that were very quick to clean away dirty plates.
Food at beach bar and room service was good and served hot.
Short walk to Fisherman village via the beach.
Probably would not stay here again

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Art C, Operations Manager at Bandara Resort & Spa, responded to this review, February 7, 2014
Dear Valued Guests,

Thank you very much for staying with us at Bandara Resort & Spa!

It's good to hear that you enjoyed your time in Koh Samui. We apologize for the slow service at the bar area and the misunderstanding our staff may have given you. We will surely improve on those matters. Thank you for taking the time to give us constructive criticism. We look forward to welcoming you back to our resort.

Best Regards,
Bandara Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bandara Resort & Spa

Address: 178/2 Moo 1 | Tambol Bophut, Bophut, Ko Samui 84320, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Bophut
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Bophut
#12 Family Hotel in Bophut
#12 Spa Hotel in Bophut
#14 On the Beach Hotel in Bophut
#14 Luxury Hotel in Bophut
#16 Romantic Hotel in Bophut
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bandara Resort & Spa 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Bandara Hotel Bophut
Bandara Resort And Spa
Bandara Resort Koh Samui
Bandara Hotel Koh Samui
Bandara Resort & Spa Ko Samui/Bophut

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