I chose Discovery dive after finding them on the Internet. I wanted to give a SCUBA diving experience to my two children whilst we were in Koh Samui. Even prior to arriving in Koh Samui I was confident that the team could deliver from the e-mail correspondence that we had.
Because my daughter was a little nervous beforehand they arranged for her, and my son, to try out the equipment in the safety of the pool with Axel who was a great teacher.
The following day we were taken by speedboat to the beautiful island of Koh Tao for the dives. My son took to scuba diving like the proverbial fish to water however my daughter was not as confident. Her instructor Arno, was patient and yet strict enough to ensure that she could handle the equipment and the mandatory safety procedures which both helped her build her confidence and prevented her from taking the easy option and giving up.
Eric, who was there to take photographs recognised that Arno was helping my daughter so he showed my son and I the route to take to see some of the wonders of this dive site.
During lunch we chatted with the other new divers about our experiences and soon it was time to try our second dive. As a proud father, I have to say that seeing my son and daughter having their photgraph's taken at the bottom of the sea was a fantastic sight, but recognising how much they had grown in confidence in achieving something that my daughter, at least, though was not possible earlier in the day was amazing!
At dinner that evening ( and plent of evenings to follow) the talk was all about what we had seen, what we had done and how that day had been "the most amazing day of my life!).
Axel - great teacher and a very funny man.
Eric - brilliant organisation, excellent team leader and a great ambassador for New York.
Arno - you are now folklore in our house! Thank you for your patience and your tenacity. Whenever there is a challenge in our family, or a tough situation we call it an "Arno moment ..!) meaning you have a choice, you battle on and take up the challenge!
Thank you guys, not only was this an amazing day out, it was also an investment in my children's future. You know we will be back again, as they both now want to get PADI certified.
For the members of the team who I did not mention by name. Thank you too, it was a great team success.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 29, 2013
Andy, thanks for sharing your family's experience diving with others. We realize that not everyone takes to diving as quickly as you and your son did. That is why we always go in small groups with personal attention so that if we have a diver like your daughter who has some initial apprehension we can give her the attention she needs to get comfortable and I can say seeing her myself on her second dive I was very proud of her and as well Arno as she was really enjoying herself. Because we also have full-time instructors who work as a team, we were able to take you and your son separately at first and let Arno work with your daughter and then got the three of you together to do most of the second dive as a family. We can't wait to see you back here to get your certifications and enjoy those Arno moments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.